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Remote Home Appliance Tech Support Jobs in Rochester, NY

This position is fully remote, however, on limited occasion there may be a requirement to meet in ... Associates degree in computer science, information technology, or a related field Bachelors degree ...

... om home, CBCS offers the support, resources, and culture to help you succeed. We provide office equipment, IT support, training, and ongoing professional development opportunities. If this sounds ...

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

You will report to the Senior Tech Support Supervisor based in Framingham, MA and follow a Remote work schedule. KEY RESPONSIBILITIES * Customer Focus - Handling inbound cases through phone, email ...

MSP - Tech Solutions Consultant

Fairport, NY · On-site +1

$50K - $100K/yr

Hybrid in-office/remote schedule * Ability to take charge of your earnings and have greater control ... Demonstrating technological expertise, fostering trust with business leaders, and supporting ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Licensing support with upfront coverage of costs * Technology package provided What we're looking ...

Sales Support Representative

Victor, NY · Remote

$18.25 - $25/hr

Sales Support Representative Victor, NY, United States (Remote) CooperVision, a division of ... Information Technology, Marketing, Credit, Distribution, International, Product Service, Consumer ...

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Remote Home Appliance Tech Support information

See Rochester, NY salary details

$9

$23

$32

How much do remote home appliance tech support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote home appliance tech support in Rochester, NY is $23.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $27.26 per hour, depending on experience, location, and employer.

What is the difference between Remote Home Appliance Tech Support vs Remote Electronics Customer Support?

AspectRemote Home Appliance Tech SupportRemote Electronics Customer Support
CredentialsTechnical certifications, appliance repair trainingElectronics or IT certifications, customer service skills
Work EnvironmentHome office, call centers, online troubleshootingHome office, call centers, online support
Industry UsageAppliance manufacturers, service providersElectronics retailers, tech companies
Search & Comparison IntentSupport for appliances like washers, refrigeratorsSupport for gadgets, computers, consumer electronics

Remote Home Appliance Tech Support focuses on troubleshooting and repairing household appliances, requiring specialized appliance repair knowledge. Remote Electronics Customer Support handles electronic devices and gadgets, emphasizing customer service and technical troubleshooting. Both roles often work remotely, serve similar industries, and require relevant technical certifications. The main difference lies in the product focus and specific technical expertise needed.

What are popular job titles related to Remote Home Appliance Tech Support jobs in Rochester, NY? For Remote Home Appliance Tech Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Home Appliance Tech Support jobs in Rochester, NY look for? The top searched job categories for Remote Home Appliance Tech Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Home Appliance Tech Support jobs? Cities near Rochester, NY with the most Remote Home Appliance Tech Support job openings:
Infographic showing various Remote Home Appliance Tech Support job openings in Rochester, NY as of July 2026, with employment types broken down into 69% Full Time, 20% Part Time, and 11% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $47,973 per year, or $23.1 per hour.
Remote Support Professional

Remote Support Professional

Heritage Christian Services

Rochester, NY • On-site, Remote

$21.40/hr

Other

Posted 15 days ago


Heritage Christian Services rating

5.6

Company rating: 5.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Overview
Be part of an exciting new venture in promoting independence and opportunities for growth with the people we support. Full time and part time opportunities are available working from 10pm-6am at a remote location supported by Heritage Christian Services.
Under the direction of the Remote Support Manager, the Remote Support Professional (RSP) provides remote support services from a Heritage Christian Services-designated location. This position does not operate from a home-based setting. The RSP delivers services through active monitoring, as-needed (PRN) supports, and emergency response. The RSP monitors individuals to support environmental stability while promoting increased independence and autonomy. All duties are performed in support of the mission, vision, and values of Heritage Christian Services, Inc.
Pay for this position: $21.40 / hr
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting
Responsibilities
  • Monitors people supported and provides support in areas related to health, medication, safety and daily living
  • Empowers people supported to make independent decisions and provide emergency backup as needed
  • Responds to emergency requests from people supported, and as needed, escalates to emergencies by implementing agency emergency calling procedures and potential to provide back-up in-person staffing
  • Notifies and coordinates with emergency services when required
  • Troubleshoots technology issues with remote support systems in the homes
  • Provides ongoing training with technology to people supported to engage them to utilize in-home devices
  • Monitors wearable devices when people supported are away from home and provides assistance and interventions as needed
  • Provides in-service training and consultation to supported people and their care/parents/guardians on technology, including the use of remote support systems
  • Provides remote support to people supported remotely throughout assigned programs on caseload
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Demonstrates reasonable decision making even when dealing with emotional topics
  • Ensures timely and accurate documentation of services
  • Completes and attends all scheduled and trainings required by Heritage Christian Services. Participates in in-service sessions and other staff training sessions, implementing new procedures.
  • Maintains the privacy and confidentiality of each person's personal information in accordance with HIPAA
  • Prevents, recognizes and reports abuse

Qualifications
  • Minimum of High School diploma or equivalency
  • Valid driver's license that is following Heritage Christian Services' motor vehicle record standards, and reliable transportation to and from work
  • Experience working with individuals with intellectual and/or developmental disabilities (IDD) is preferred. Candidates must demonstrate the ability to work effectively and collaboratively with a diverse population. A minimum of one (1) year of relevant experience is required.
  • Must demonstrate effective verbal and written communication skills
  • Intermediate knowledge of technology systems utilized by the agency is required, including payroll platforms and electronic medical record (EMR) systems. Candidates must demonstrate the ability to effectively navigate, interpret, and utilize these systems in support of program and operational responsibilities.

WORKING CONDITIONS: Remote support staff work in a changing environment that adjusts to the needs of the people served. The environment may be fast paced with interruptions, distractions and deadlines. Direct support staff need to be flexible, attentive and be able to adjust to changing needs. Depending on the needs of people served, the work can be physically demanding including transferring or supporting people with mobility needs, lifting or moving items up to 50 pounds, walking or standing and sitting for extended periods of time. Hours vary based on assignment; may include variety of shifts and overnight hours
Our Commitment to Equity and Justice
We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

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