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Remote Customer Education Manager Jobs in Rochester, NY

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

Remote Customer Education Manager information

See Rochester, NY salary details

$32.6K

$65.2K

$105.6K

How much do remote customer education manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for remote customer education manager in Rochester, NY is $65,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $77,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Customer Education Manager vs Remote Customer Success Manager?

AspectRemote Customer Education ManagerRemote Customer Success Manager
Primary FocusDeveloping and delivering educational content to customersEnsuring customer satisfaction and retention
Required SkillsTraining design, content creation, communicationRelationship management, problem-solving, communication
Work EnvironmentCollaborates with product and training teamsWorks closely with sales, support, and account teams
Industry UsageCommon in SaaS, tech, and software companiesPrevalent across SaaS, tech, and service industries

The Remote Customer Education Manager focuses on creating educational materials to help customers understand products, while the Remote Customer Success Manager emphasizes maintaining customer relationships and ensuring satisfaction. Both roles require strong communication skills and are vital in SaaS and tech sectors, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Education Manager jobs in Rochester, NY? For Remote Customer Education Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Education Manager jobs in Rochester, NY look for? The top searched job categories for Remote Customer Education Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Customer Education Manager jobs? Cities near Rochester, NY with the most Remote Customer Education Manager job openings:

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY โ€ข Remote

$15.75 - $21.50/hr

Part-time

Re-posted yesterday


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.