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Home Appliance Tech Support Jobs (NOW HIRING)

Stewart's TV & Appliance

Appliance Tech

Elyria, OH · On-site

Accurately diagnose and repair appliances/equipment in the customer's home * Provide cost estimates ... Proficiency to navigate tablet-based technology * The ability to safely lift up to 50 pounds on a ...

Stewart's TV & Appliance

Appliance Tech

Elyria, OH · On-site

Accurately diagnose and repair appliances/equipment in the customer's home * Provide cost estimates ... Proficiency to navigate tablet-based technology * The ability to safely lift up to 50 pounds on a ...

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Home Appliance Tech Support information

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How much do home appliance tech support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for home appliance tech support in the United States is $23.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What does a home appliance tech support do?

A Home Appliance Tech Support professional assists customers with troubleshooting, diagnosing, and resolving issues related to household appliances such as refrigerators, washing machines, ovens, and more. They provide support over the phone, via chat, or sometimes in person, guiding users through basic fixes or arranging service appointments if needed. The goal is to ensure appliances function properly and customers are satisfied with the support they receive. This role often requires technical knowledge, strong communication skills, and familiarity with a wide range of appliance brands and models.

What is the difference between Home Appliance Tech Support vs Appliance Repair Technician?

AspectHome Appliance Tech SupportAppliance Repair Technician
CredentialsCertifications in appliance troubleshooting, customer service skillsTechnical certifications, hands-on repair training
Work EnvironmentCustomer homes, call centers, remote supportOn-site repair at customer locations or service centers
Employer & IndustryManufacturers, service companies, retail storesIndependent repair shops, appliance companies
Search & Comparison IntentSupport, troubleshooting, customer assistanceRepair, maintenance, technical fixing

Home Appliance Tech Support primarily involves assisting customers remotely or over the phone with troubleshooting and technical guidance. In contrast, Appliance Repair Technicians perform hands-on repairs and maintenance on appliances. While both roles require technical knowledge, support roles focus more on customer service and diagnostics, whereas repair technicians focus on physical repairs and part replacements.

What are some common challenges faced by home appliance tech support professionals and how can they be managed?

Home Appliance Tech Support professionals often encounter challenges such as troubleshooting a wide variety of appliance brands and models, managing customer expectations, and diagnosing issues remotely. Staying up-to-date with evolving appliance technology and participating in ongoing training can help address technical difficulties. Additionally, developing strong communication skills is essential for effectively guiding customers through solutions and ensuring a positive service experience, even when issues are complex or require follow-up visits.

What are the key skills and qualifications needed to thrive as a home appliance tech support, and why are they important?

To thrive as a Home Appliance Tech Support, you need a solid understanding of appliance mechanics, troubleshooting, and customer service, often supported by technical certifications or relevant experience. Familiarity with diagnostic tools, manufacturer-specific software, and ticketing systems is typically required. Strong problem-solving abilities, patience, and effective communication are standout soft skills in this role. These skills and qualities are crucial for delivering efficient solutions, ensuring customer satisfaction, and supporting brand reputation.
More about Home Appliance Tech Support jobs
What cities are hiring for Home Appliance Tech Support jobs? Cities with the most Home Appliance Tech Support job openings:
What are the most commonly searched types of Home Appliance Tech Support jobs? The most popular types of Home Appliance Tech Support jobs are:
What states have the most Home Appliance Tech Support jobs? States with the most job openings for Home Appliance Tech Support jobs include:
What job categories do people searching Home Appliance Tech Support jobs look for? The top searched job categories for Home Appliance Tech Support jobs are:
Home Appliance Tech Support jobs near you
Infographic showing various Home Appliance Tech Support job openings in the United States as of July 2026, with employment types broken down into 7% Locum Tenens, 2% Internship, 84% Full Time, 6% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,621 per year, or $23.4 per hour.

Experienced Appliance Repair Technician

Home Appliance

Brunswick, OH • On-site

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Benefits:
  • Career Advancement Opportunities
  • Competitive Compensation
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Full-time | Monday–Friday | Typical hours: 7:30 a.m.–4:00 p.m. | Brunswick, Ohio
Expected earnings: $70,000–$100,000, based on experience and performance

Bring Your Technical Skills to a Company That Rewards Performance
Home Appliance is hiring an Experienced Appliance Repair Technician to diagnose, maintain, and repair major household appliances throughout Northeast Ohio.
This position is designed for a technician who can independently manage a service route, accurately diagnose appliance problems, complete quality repairs, and deliver an excellent customer experience.
You will service a wide variety of kitchen and laundry appliances while having access to manufacturer training, technical resources, company support, and opportunities to advance through multiple technician levels.
What You’ll Do
  • Independently manage an assigned service route
  • Respond to customer requests for appliance service
  • Diagnose mechanical, electrical, and electronic appliance problems
  • Repair refrigerators, ranges, ovens, cooktops, dishwashers, washers, dryers, and other major household appliances
  • Perform preventive maintenance and warranty service
  • Follow manufacturer specifications, technical information, and recommended procedures
  • Determine required parts and provide repair estimates according to company processes
  • Explain appliance problems and repair recommendations clearly to customers
  • Teach customers how to properly operate and care for their appliances
  • Verify appliance operation after completing repairs
  • Maintain accurate service records, notes, and documentation
  • Manage parts and truck-stock inventory
  • Keep your company service truck clean, safe, and organized
  • Participate in manufacturer, classroom, online, and hands-on training
  • Use available technical resources and support systems to resolve difficult service issues
  • Help train and develop apprentice technicians when assigned
  • Deliver professional, respectful service in customers’ homes
What We’re Looking For
  • Previous appliance repair experience
  • Ability to independently diagnose and repair kitchen and laundry appliances
  • Strong mechanical, electrical, and troubleshooting skills
  • Ability to interpret wiring diagrams, service manuals, error codes, and technical information
  • Proficiency with diagnostic equipment, hand tools, and repair procedures
  • Ability to use computers, mobile devices, and online technical resources
  • Strong organizational and time-management skills
  • Excellent customer-service and communication skills
  • Professional and respectful conduct in customers’ homes
  • Ability to maintain accurate service and inventory records
  • Physical ability to stand for extended periods and safely lift or move heavy objects
  • High school diploma or GED
  • Valid driver’s license and acceptable driving record
  • Ability to qualify as a driver under the company’s vehicle insurance policy
  • Willingness to complete the company’s background investigation and drug-screening process
An associate degree, technical-school education, or appliance repair certification is helpful but not required.
EPA 608 refrigerant certification is preferred. Candidates who do not already hold the certification may receive company assistance obtaining it during training.
Compensation and Career Growth
  • Expected earnings of $70,000–$100,000
  • Base pay plus commission
  • Multiple Service Technician levels
  • Increasing commission percentages as you advance
  • Performance-based earning and advancement opportunities
  • Career paths toward senior technician and leadership positions
Your earnings are influenced by your technician level, technical ability, productivity, repair quality, customer service, available work, and overall performance.
Individual earnings are not guaranteed and will vary based on experience, performance, available work, hours worked, and other business factors.
Training and Professional Development
Even experienced technicians continue learning at Home Appliance. Training opportunities include:
  • Manufacturer-provided instruction
  • Ride-along and hands-on training
  • Classroom instruction
  • Online courses
  • Technical manuals and diagnostic resources
  • Assistance earning EPA 608 certification when needed
  • Ongoing instruction on changing appliance technology
Tools and Equipment
Service technicians are expected to provide and bring the tools required for the position. Home Appliance provides a tool list and helps employees obtain the necessary tools.
The company provides the service truck used to complete your assigned route.
Benefits
  • Medical, dental, and vision insurance
  • 401(k) with company matching
  • Paid time off
  • Employee discounts
  • Training and professional development
  • Career advancement opportunities
  • Company-provided service truck
Why Home Appliance?

Home Appliance has served Northeast Ohio since 1962. Our family-owned company has grown to more than 50 team members across multiple retail locations and our Parts, Service & Distribution Center.
We have been voted Medina County’s Best of the Best Appliance Store for 17 consecutive years. Our reputation is built on skilled technicians, quality workmanship, honest communication, and outstanding customer service.
If you are an experienced technician who takes pride in solving difficult problems and wants your skills and performance to create greater career and earning opportunities, we would like to meet you.
Home Appliance is an equal opportunity employer.