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Part Time Remote Live Chat Jobs in Rochester, NY

Part Time Remote Live Chat information

What is the difference between Part Time Remote Live Chat vs Part Time Remote Customer Support Agent?

AspectPart Time Remote Live ChatPart Time Remote Customer Support Agent
CredentialsBasic communication skills, sometimes customer service experienceCustomer service experience, sometimes certifications in support tools
Work EnvironmentOnline, remote, chat-based platformOnline, remote, multi-channel support (chat, email, phone)
Employer & IndustryRetail, tech, e-commerce companiesRetail, telecom, tech, service industries
Search & Comparison IntentFocus on chat-specific roles, flexible schedulesBroader customer support roles, multi-channel support

Part Time Remote Live Chat roles primarily involve handling customer inquiries via chat platforms, focusing on quick, written communication. In contrast, Part Time Remote Customer Support Agents may handle multiple channels like email and phone, requiring broader support skills. Both roles are remote and flexible but differ in communication methods and scope.

What are the most commonly searched types of Remote Live Chat jobs in Rochester, NY? The most popular types of Remote Live Chat jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time Remote Live Chat jobs? Cities near Rochester, NY with the most Part Time Remote Live Chat job openings:
Infographic showing various Part Time Remote Live Chat job openings in Rochester, NY as of May 2026, with employment types broken down into 85% Full Time, 6% Part Time, 4% Temporary, 4% Contract, and 1% Nights. Highlights an 26% Physical, 2% Hybrid, and 72% Remote job distribution.
Licensed Mental Health Counselor / Therapist (Remote)

Licensed Mental Health Counselor / Therapist (Remote)

Talkspace

Canandaigua, NY • Remote

$78/hr

Part-time

Posted 27 days ago


Job description

Join Talkspace, a leading online platform for therapists and counselors to provide mental health care at their convenience, all from the comforts of home. This is a remote, part-time position for therapists and counselors independently licensed in New York.

The Benefits:

  • Choose Your Time Commitment - As a Talkspace therapist, there is no caseload requirement or non-compete clause so you can keep your current clientele. Use Talkspace to fill in openings in your schedule or build a full caseload on our platform - up to you!
  • No Overhead - Wave goodbye to insurance barriers, marketing budgets, and other expenses associated with private practice. Talkspace provides client referrals to you & handles insurance claim submission and billing so you can focus on practicing the craft you love.
  • Flexible Scheduling - Provide mental health care at your convenience, whether that’s during the day, evenings, or on the weekend. In fact, many clients are available and seek care on evenings and weekends! Set the schedule that works best for you & your clients.
  • Bonuses - Earn bonuses for engagement with new clients!
  • AI Assistance - Our HIPAA-compliant AI tools expedite session preparation by providing a summary of key details from previous sessions and accelerate session documentation by drafting progress notes after each completed session. Usage is encouraged but optional.
  • And More! - Manage cases, write client notes, and schedule appointments all on the Talkspace app. Earn free CE credits by attending our Learning Community sessions. You’ll also have access to resources like our Provider Help Center and our dedicated Provider Support Team.

Requirements:

All therapists & counselors who join Talkspace must possess and provide proof of:

  • Independent, state-board-approved clinical license (e.g., LPC, LMHC, LCSW, LMFT)
  • Individual professional malpractice liability insurance policy
  • Individual NPI & CAQH numbers
  • Current residence in the USA

Experience working with teens, couples, military members and their family OR clients struggling with women’s health issues is a bonus but not required!

Compensation:

You will be reimbursed $78 for 60-minute live sessions with New York clients; generally, compensation for sessions is determined by the state in which your client resides. Rates for shorter live sessions (30- and 45-minute) are prorated. Asynchronous messaging rates fluctuate depending on client plans and their state of residence. Finally, we offer bonuses based on engagement with new clients.

How does Talkspace work?

Talkspace is an online platform that matches mental health therapists / counselors with clients in their licensed state(s) through an easy-to-use and HIPAA-compliant app. Hold live sessions or exchange messages with your clients from almost anywhere, at any time!

Note: Due to demand, we currently place providers on a waitlist to join Talkspace if they ONLY have clinical licensure in the following states: TX, FL, NC, MI

Job Type: Full-Time, Part-Time, Contract, Remote


Talkspace logo

About Talkspace

Sourced by ZipRecruiter

Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Want to help over one million people feel better? Come join our team!

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2011