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Remote Live Chat Advisor Jobs in Rochester, NY (NOW HIRING)

We don't just talk about our values, we live them. That's why we've consistently been recognized as ... We offer excellent advancement opportunities as well as advisor and mentor programs. * We invest ...

We don't just talk about our values, we live them. That's why we've consistently been recognized as ... We offer excellent advancement opportunities as well as advisor and mentor programs. * We invest ...

... live well. This position is in our specialized portfolio enterprise where we serve diverse ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

Remote Live Chat Advisor information

See Rochester, NY salary details

$11

$25

$44

How much do remote live chat advisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote live chat advisor in Rochester, NY is $25.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.42 per hour, depending on experience, location, and employer.

What is the difference between Remote Live Chat Advisor vs Remote Customer Service Representative?

AspectRemote Live Chat AdvisorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline chat platforms, remote from homePhone, email, or chat support from home or call centers
Industry UsageRetail, tech, e-commerce, service sectorsRetail, telecom, banking, healthcare
Search & Comparison IntentFocus on online chat support rolesBroader customer support roles including phone and email

Remote Live Chat Advisors primarily handle online chat support, focusing on real-time assistance via chat platforms. Remote Customer Service Representatives may handle chat, phone, or email support, often across multiple channels. While both roles require similar credentials and work environments, Live Chat Advisors specialize in online chat interactions, making them ideal for roles emphasizing digital communication.

How do you become a remote live chat advisor?

To become a remote live chat advisor, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple chats simultaneously. Many employers require prior customer service experience and familiarity with chat software or CRM tools; some roles may also require a high school diploma or equivalent.

How much do remote live chat advisors get paid?

Remote live chat advisors typically earn between $12 and $20 per hour, depending on experience, industry, and company. Some roles may offer additional incentives or bonuses for performance, and strong communication skills are often required.

What are popular job titles related to Remote Live Chat Advisor jobs in Rochester, NY?

For Remote Live Chat Advisor jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Advisor jobs in Rochester, NY look for?

The top searched job categories for Remote Live Chat Advisor jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Live Chat Advisor jobs?

Cities near Rochester, NY with the most Remote Live Chat Advisor job openings:

Tax Internship (Spring 2027)

Insero Advisors

Rochester, NY • On-site, Remote

$24/hr

Full-time, Part-time, Internship

This job post has expired today. Applications are no longer accepted.


Job description

Internship Opportunity at Insero

Location: Rochester, NY or Ithaca, NY Pay: $24/hour Insero is an accounting and business advisory practice with more than 150 employees throughout New York State serving businesses, nonprofits, governmental entities, and individuals. One of our core values is that we are Passionate about People. We don't just talk about our values, we live them. That's why we've consistently been recognized as a best place to work:

  • Ranked the #1 Best Company to Work For in New York in the Medium Companies category (State, NYS-SHRM and Best Companies Group) 2025, ranked #1 in 2024, ranked #3 in 2023, ranked #1 in 2022
  • Best Accounting Firms to Work For (National, Accounting Today and Best Companies Group) 2012-2025
  • #1 Best Accounting Firm and Most Innovative Workplace, Reader Rankings (Local, Rochester Business Journal) 2024 and 2025, consistently ranked since 2018

At Insero, we're committed to transforming the employee experience, beyond industry standards to enable you to build your ideal career. Let us show you how Life at Insero is different:

  • We offer excellent advancement opportunities as well as advisor and mentor programs.
  • We invest heavily in training and technology.
  • We focus on flexibility, with an amazing hybrid working environment giving you the ability to work in the office as well as from home/remote.
  • We serve a wide variety of clients and offer many compliance and consulting services, giving our team members opportunities to explore different areas of practice.
  • There are also many opportunities to get involved from day one, including our initiatives for outreach, innovation, wellness, and diversity, equity, and inclusion.

We are seeking candidates interested in part-time or full-time paid internship opportunities starting in January 2027 in either Rochester or Ithaca, NY. The purpose of our internship program is to provide students the opportunity to fulfill tasks set out by various teams to gain valuable experience and insight into the everyday environment of a public accounting firm. The internship is a hands-on experience which will prepare you for a transition into your career.

Responsibilities:

  • Training on and becoming proficient in our software (CaseWare and CCH Axcess).
  • Preparing 1099s, W-2s, Individual income tax returns, and extensions using a highly technical paperless computer system.
  • Gaining a basic understanding of how tax work flows through the office.
  • Improving basic organization and planning skills.

Requirements:

  • Accounting students who are currently enrolled in an undergraduate program and in their sophomore through senior year or enrolled in a graduate accounting degree program are eligible for this position. Students must be returning to school to be eligible.
  • Strong verbal and written communication skills along with strong organizational skills are required.
  • Functional knowledge of the MS Office Suite including Word and Excel is required.
  • The ideal candidate must be able to meet deadlines, be proactive, and have solid multi-tasking skills and strong analytical ability.

There is a difference among accounting firms. We invite you to experience it firsthand! Insero is proud to be an Equal Opportunity Employer.