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Remote Live Chat Operator Jobs in Rochester, NY (NOW HIRING)

... live well. This position is in our specialized portfolio enterprise where we serve diverse ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

Prepares the capital and operating budgets for the region and analyzes interdepartmental reports as ... Live the Paychex Values * Act with uncompromising integrity. * Provide outstanding service and ...

Area Sales Manager

Rochester, NY · Remote

$90K - $100K/yr

This is a remote position which covers the Northeastern United States (Pennsylvania to Maryland and ... It is strongly preferred that the candidate live within this territory. Essential Job Functions: · ...

Remote Live Chat Operator information

See Rochester, NY salary details

$6

$22

$50

How much do remote live chat operator jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote live chat operator in Rochester, NY is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $25.39 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Live Chat Operator?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive in the Remote Live Chat Operator position, and why are they important?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What is a Remote Live Chat Operator job?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What job categories do people searching Remote Live Chat Operator jobs in Rochester, NY look for? The top searched job categories for Remote Live Chat Operator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Live Chat Operator jobs? Cities near Rochester, NY with the most Remote Live Chat Operator job openings:
Infographic showing various Remote Live Chat Operator job openings in Rochester, NY as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,058 per year, or $22.1 per hour.
Dairy Focus Consultant (Open to remote)

Dairy Focus Consultant (Open to remote)

Cargill

Batavia, NY • On-site, Remote

$63K - $76K/yr

Full-time

Posted 25 days ago


Cargill rating

7.5

Company rating: 7.5 out of 10

Based on 219 frontline employees who took The Breakroom Quiz

17th of 48 rated food wholesalers


Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with lifes essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures.

Job Purpose and Impact

The Dairy Focus Consultant will provide nutrition recommendations and support to customers during and after product sales. In this role, you will consult directly with dairy farmers and their employees. You should have a passion for the dairy industry and be comfortable working on farm with dairy farm employees, dairy ownership, and affiliated dairy representatives. In this position you will set performance goals that align with the territory and dairy leadership team objectives and are accountable to work towards those goals.

This is home office position, that requires up to 75% travel to cover the area of responsibility visiting dairy farms daily in Western New York.

Key Accountabilities
  • Inform customers of our new products, services and prices through a consultative approach to dairy nutrition and management.
  • Help support Cargill team members through collaborative efforts to service dairy customers.
  • Develop and deliver proposals and presentations and help conduct product demonstrations.
  • Build, monitor and revise the monthly performance of the objectives versus budget and implement actions to reach them.
  • Help assess customer needs and suggest appropriate products, services and solutions.
  • Build, develop and maintain internal and external customer relationships with any combination of dairy producers, mills and Cargill team mates.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned
Qualifications
Minimum Qualifications
  • Bachelor's degree in a related field or equivalent experience
  • Ability to travel up to 75% to visit dairy farms daily
  • Minimum of four years of related work experience in sales or business development or related field
  • Valid drivers license in good standing
Preferred Qualifications
  • Dairy, feed, animal nutrition and health industry experience
  • Sales experience
  • Consulting experience
Position Information

Relocation assistance will not be provided for this position.

Location: Batavia, NY

The expected salary for this position is $63,880 - $76,120. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked.Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).

Equal Opportunity Employer, including Disability/Vet


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US