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Remote Seasonal Chat Support Jobs in Rochester, NY

All JobsChat Support JobsRemote Seasonal Chat Support JobsRemote Seasonal Chat Support Jobs in Rochester, NY

Remote Seasonal Chat Support information

See Rochester, NY salary details

$8

$20

$35

How much do remote seasonal chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote seasonal chat support in Rochester, NY is $20.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $26.78 per hour, depending on experience, location, and employer.

What is the difference between Remote Seasonal Chat Support vs Remote Customer Service Representative?

AspectRemote Seasonal Chat SupportRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, flexible hours during peak seasonsHome-based or call center, regular or flexible hours
Industry UsageRetail, e-commerce, tech companies during busy seasonsVarious industries including retail, telecom, finance
Search & Comparison IntentFocus on seasonal, short-term support rolesLong-term or permanent customer service roles

Remote Seasonal Chat Support roles are typically short-term, seasonal positions requiring basic computer skills, mainly in retail or e-commerce sectors. In contrast, Remote Customer Service Representatives often hold longer-term roles with similar credentials but may work year-round across various industries. Both roles involve assisting customers remotely, but seasonal chat support is more focused on peak periods, while customer service reps provide ongoing support.

What are popular job titles related to Remote Seasonal Chat Support jobs in Rochester, NY? For Remote Seasonal Chat Support jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Seasonal Chat Support jobs in Rochester, NY look for? The top searched job categories for Remote Seasonal Chat Support jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Seasonal Chat Support jobs? Cities near Rochester, NY with the most Remote Seasonal Chat Support job openings:
Remote Seasonal Chat Support jobs near you
Infographic showing various Remote Seasonal Chat Support job openings in Rochester, NY as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $42,619 per year, or $20.5 per hour.

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Re-posted 5 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply