ZipRecruiter

Log In

3

Full Time Remote Chat Support Jobs in Rochester, NY

Paychex

Client Service Representative

West Henrietta, NY · Remote

$20 - $22/hr

... support their people, and achieve better business outcomes. This is an exciting time to join our ... Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up ...

Verify

Certified Auditor

Victor, NY · Remote

Conduct on-site and remote audits of suppliers to verify compliance with AS9100 requirements ... Lead or support corrective action requests (CARs) and verify effectiveness of corrective actions.

Verify Inc.

Certified Auditor

Victor, NY · Remote

Conduct on-site and remote audits of suppliers to verify compliance with AS9100 requirements ... Lead or support corrective action requests (CARs) and verify effectiveness of corrective actions.

Rochester Regional Health

EMR Architect - Data

Rochester, NY · On-site +1

$100K - $130K/yr

... remote, with occasional on-site activities Hours Per Week: 40 Schedule: Full-Time, Day Shift ... Understands workflows of operational areas supported. * Proactively suggests changes to the system ...

previous pagenext page

Showing results 21-40

All JobsChat Support JobsFull Time Remote Chat Support JobsFull Time Remote Chat Support Jobs in Rochester, NY

Full Time Remote Chat Support information

See Rochester, NY salary details

$14

$25

$44

How much do full time remote chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for full time remote chat support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a full time remote chat support?

To thrive as a Full Time Remote Chat Support specialist, you need strong written communication skills, fast and accurate typing, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, empathy, and the ability to multitask under pressure are standout soft skills for this role. These competencies ensure efficient, high-quality customer service and help maintain customer satisfaction in a remote environment.

What are some common challenges faced by full time remote chat support, and how can they be managed?

Full-time remote chat support agents often face challenges such as maintaining focus during back-to-back conversations, managing high volumes of simultaneous chats, and ensuring clear communication without the benefit of face-to-face cues. To manage these challenges, it’s important to create a dedicated workspace, use productivity tools to organize tasks, and regularly review company resources and FAQs for accurate responses. Proactive communication with team members and supervisors also helps in sharing best practices and staying updated on product changes.

What is a full time remote chat support?

A Full Time Remote Chat Support job involves assisting customers or clients via online chat platforms from a remote location, typically from home. Employees in this role handle inquiries, troubleshoot issues, and provide information or guidance regarding a company's products or services. The position usually requires strong written communication skills, problem-solving abilities, and familiarity with computer systems. Working full time means the employee works a standard number of hours per week, often with a set schedule. This role is popular for those seeking flexibility and the ability to work outside a traditional office setting.
What are the most commonly searched types of Remote Chat Support jobs in Rochester, NY? The most popular types of Remote Chat Support jobs in Rochester, NY are:
Full Time Remote Chat Support jobs near you

Virtual Sales with Developmental Leadership

Fisher Organization

Geneseo, NY • Remote

$60K - $100K/yr

Full-time

Posted 17 days ago

Job description

Developmental Leadership in Sales

Location: Remote 

Company: Fisher Organization

Employment Type: Full-Time | Entry-Level | Performance-Based

Compensation: $60,000–$100,000+ potential in your first year

Build a Career Where Performance Drives Advancement

The Fisher Organization is actively seeking ambitious, self-driven individuals to join our Sales & Leadership Development track. This is a performance-based opportunity with a clear path to leadership—ideal for those looking to grow quickly based on effort and results, not tenure.

We proudly represent the American Income Division of Globe Life, one of the most respected providers of supplemental benefits in North America. Through exclusive partnerships with unions, credit associations, and affinity groups, we deliver no-cost and optional benefits to working families who have specifically requested coverage.

As a regional leader based in New England, the Fisher Organization is committed to high standards of service, mentorship, and career development. Our mission is simple: protect families and build futures—for clients and team members alike.

Position Overview

As a Leader in Sales, you’ll begin by delivering requested benefit consultations to families. With daily support, proven systems, and performance coaching, you’ll build momentum quickly. High performers will have the opportunity to move into leadership roles within 60–90 days.

Key Responsibilities

Engage with warm leads—individuals who have requested information—to schedule and conduct virtual consultations

Deliver professional, needs-based presentations to help clients understand their benefit options

Manage a consistent schedule of appointments, follow-ups, and client communication

Apply proven systems and training to guide client conversations and drive results

Maintain a high level of professionalism, communication, and client service

Begin developing foundational leadership skills by supporting new team members and contributing to team performance

Collaborate with leadership to meet team goals and implement best practices

Take on additional responsibility and leadership opportunities as performance progresses

Who We’re Looking For

Self-motivated individuals with strong communication skills

Professionals who thrive in performance-driven, remote environments

Fast learners who want to advance quickly based on merit

Leaders at heart who take pride in coaching and contributing to a team’s success

Prior experience in sales, service, coaching, or leadership is helpful but not required

What We Offer

Uncapped, performance-based income structure

Fast-track promotion opportunities (leadership roles available in as little as 60–90 days)

Personalized coaching and ongoing development

Defined career advancement path toward team or agency management

Incentive-based rewards and national recognition

Remote work flexibility (hybrid optional; in MA)

Take Control of Your Career

If you’re ready to build a future based on your performance, growth, and leadership potential, we invite you to apply. Join the Fisher Organization—where your results are rewarded, your leadership is developed, and your potential is unlimited.

Apply