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Remote Chat Support Coordinator Jobs (NOW HIRING)

Aquent

Accounting Support

Campbell, CA · On-site +1

$34/hr

This is a fully remote role, but candidates must be located in the following states: Alabama ... Prior experience with omnichannel chat support * Strong understanding of financial concepts and ...

Gotham Biotech

Chat Service Representative

Portland, ME · Remote

$25 - $27/hr

This is a remote position. We are looking for a dedicated and empathetic Live Chat Support Agent to join our agile customer service team. In this role, you will be the frontline representative for ...

Zeitview

Customer Support Coordinator

Barrington, NJ · Remote

$18 - $22.75/hr

This is a 100% remote role About US Zeitview is the leading intelligent aerial imaging company for ... Experience supporting customers via email, live chat, phone, and video conferencing. * Excellent ...

Cosán Group

Nutritional Support Coordinator

$17 - $23/hr

Nutritional Support Coordinator Compensation: $17.00 per hour - $23.00 per hour. (based on ... Remote (US): IN, TX, SC, NC, NM,MS, AL, LA, FL, GA, TN, AZ, OK, KS, AR, KY, OH Work Environment:

Oshi Health

Care Coordinator

Savannah, GA · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Oshi Health

Care Coordinator

Indianapolis, IN · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Oshi Health

Care Coordinator

Raleigh, NC · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Oshi Health

Care Coordinator

Phoenix, AZ · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Oshi Health

Care Coordinator

Jacksonville, FL · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

Oshi Health

Care Coordinator

Austin, TX · Remote

$45K - $52K/yr

... supports Oshi's mission to transform GI care. If you thrive in a fast-paced environment, love ... Bachelor's degree in a health or science related field * 3+ years of experience in remote chat ...

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Remote Chat Support Coordinator information

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How much do remote chat support coordinator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote chat support coordinator in the United States is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Remote Chat Support Coordinator vs Remote Customer Service Representative?

AspectRemote Chat Support CoordinatorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentSupervises chat support team, manages workflowsHandles customer inquiries directly via chat
Employer & Industry UsageTech companies, e-commerce, service providersRetail, telecom, tech, and service industries
Common Search & ComparisonFocuses on coordination and team managementFocuses on direct customer interaction

The Remote Chat Support Coordinator primarily manages and oversees chat support teams, ensuring smooth operations, while the Remote Customer Service Representative directly interacts with customers to resolve issues. Both roles require customer service skills and similar credentials, but their responsibilities differ in scope and focus.

How does a Remote Chat Support Coordinator typically collaborate with other departments to resolve customer issues?

As a Remote Chat Support Coordinator, you will frequently collaborate with teams such as technical support, product management, and sales to resolve complex customer inquiries. When an issue extends beyond standard troubleshooting, you may escalate tickets or communicate directly with the relevant department to ensure a timely and accurate resolution. Effective communication and documentation are crucial, as you'll often serve as the bridge between customers and internal teams, ensuring all parties are updated on progress. This collaborative environment not only helps resolve customer issues efficiently but also provides opportunities to learn from other departments and expand your professional network.

What does a Remote Chat Support Coordinator do?

A Remote Chat Support Coordinator is responsible for managing and facilitating online customer support through chat platforms. They assist customers by answering questions, resolving issues, and providing information about products or services. Additionally, they may oversee a team of chat agents, ensure quality standards are met, and handle escalated or complex inquiries. Working remotely allows them to perform these tasks from any location with a reliable internet connection. This role is essential in ensuring a positive customer experience and efficient problem resolution.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Coordinator, and why are they important?

To thrive as a Remote Chat Support Coordinator, you need strong written communication, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and basic troubleshooting tools is typically required. Outstanding organizational skills, patience, and the ability to multitask set exceptional coordinators apart. These skills are crucial for delivering efficient, accurate, and high-quality support experiences in a fast-paced remote environment.
More about Remote Chat Support Coordinator jobs
What cities are hiring for Remote Chat Support Coordinator jobs? Cities with the most Remote Chat Support Coordinator job openings:
What are the most commonly searched types of Remote Chat Support jobs? The most popular types of Remote Chat Support jobs are:
What states have the most Remote Chat Support Coordinator jobs? States with the most job openings for Remote Chat Support Coordinator jobs include:
What job categories do people searching Remote Chat Support Coordinator jobs look for? The top searched job categories for Remote Chat Support Coordinator jobs are:
Remote Chat Support Coordinator jobs near you
Infographic showing various Remote Chat Support Coordinator job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,609 per year, or $22.9 per hour.

Remote Chat & Email Support Representative

Jobs for Humanity

Fort Lauderdale, FL • Remote

$16.25 - $20.75/hr

Full-time

Posted 13 days ago

Job description

Job Description

We are seeking a detail-oriented Remote Chat & Email Support Representative to join our team. As a first point of contact, you will play a crucial role in delivering exceptional customer service that reflects our core values and helps business owners get the support they need to thrive. This is a full-time, remote position for a candidate who is passionate about helping others and excels in written communication.

Responsibilities:

  • Respond promptly and professionally to customer enquiries via live chat and email channels.
  • Effectively troubleshoot customer issues, identify solutions, and guide them through to resolution.
  • Maintain detailed and accurate records of all customer interactions and feedback within our systems.
  • Collaborate with internal teams to manage and resolve more complex enquiries.
  • Uphold a high standard of customer satisfaction by providing a supportive and positive experience.
  • Embody the company\'s commitment to transparency and speed in all communications.


Qualifications:

  • Proven experience in a customer support role, with a strong focus on chat and email communication.
  • Exceptional written communication skills, with impeccable grammar, spelling, and punctuation.
  • Excellent time-management and organisational skills, with the ability to work independently in a remote environment.
  • A customer-focused mindset with a patient, empathetic, and professional demeanour.
  • Proficiency with customer support software and CRM systems is an advantage.
  • Must have a reliable high-speed internet connection and a suitable, quiet home-working environment.
Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Company: Abhihaara

    • Apply