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Remote Chat Support Coordinator Jobs (NOW HIRING)

Traveling with Tasha

Customer Support Coordinator (Remote)

$19.25 - $24.25/hr

About the job Customer Support Coordinator (Remote) Overview We are seeking a Remote Customer Support Coordinator in the Minneapolis area to assist clients with travel-related questions and planning ...

ReqRoute

Online Live Chat

San Jose, CA · Remote

$18 - $25/hr

... Support Representatives. This is an excellent entry-level opportunity for someone who enjoys ... Benefits & Perks Remote work from the comfort of your home Part-time scheduling options Flexible ...

TEKsystems

Email & Chat Support Representative: $16hr

Houston, TX · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

TEKsystems

Email & Chat Support Representative: $16hr

Houston, TX · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

Zeitview

Customer Support Coordinator

Barrington, NJ · Remote

$18 - $22.75/hr

This is a 100% remote role About US Zeitview is the leading intelligent aerial imaging company for ... Experience supporting customers via email, live chat, phone, and video conferencing. * Excellent ...

Voice 8 System

Non-Profit Support

Houston, TX · On-site +1

$17.25 - $23.25/hr

Position: Remote Non-Profit Support This position offers the chance to support a wide range of ... Additional opportunities in email, ticket, and chat support with varied pay rates Employment Type ...

New

Major Gifts Ramp-Up

Be Seen First

Operations Support Coordinator

Westminster, SC · Remote

$41K/yr

  • Medical

This is primarily a remote position; however, candidates must be available to report to the office ... Support Coordinator enjoys helping people, learns new technology quickly, communicates with ...

Urgent

JLL

Client Support Coordinator

Chicago, IL · Remote

$65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Support Coordinator - JLL What this job involves: As a Client Support Coordinator for our ... Remote, US only Work Shift: 8:00am to 5:00pm CST Salary: $65,000 per year This position does not ...

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Remote Chat Support Coordinator information

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How much do remote chat support coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat support coordinator in the United States is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.72 per hour, depending on experience, location, and employer.

What does a remote chat support coordinator do?

A Remote Chat Support Coordinator is responsible for managing and facilitating online customer support through chat platforms. They assist customers by answering questions, resolving issues, and providing information about products or services. Additionally, they may oversee a team of chat agents, ensure quality standards are met, and handle escalated or complex inquiries. Working remotely allows them to perform these tasks from any location with a reliable internet connection. This role is essential in ensuring a positive customer experience and efficient problem resolution.

What are the key skills and qualifications needed to thrive as a remote chat support coordinator?

To thrive as a Remote Chat Support Coordinator, you need strong written communication, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and basic troubleshooting tools is typically required. Outstanding organizational skills, patience, and the ability to multitask set exceptional coordinators apart. These skills are crucial for delivering efficient, accurate, and high-quality support experiences in a fast-paced remote environment.

How does a remote chat support coordinator typically collaborate with other departments to resolve customer issues?

As a Remote Chat Support Coordinator, you will frequently collaborate with teams such as technical support, product management, and sales to resolve complex customer inquiries. When an issue extends beyond standard troubleshooting, you may escalate tickets or communicate directly with the relevant department to ensure a timely and accurate resolution. Effective communication and documentation are crucial, as you'll often serve as the bridge between customers and internal teams, ensuring all parties are updated on progress. This collaborative environment not only helps resolve customer issues efficiently but also provides opportunities to learn from other departments and expand your professional network.

What is the difference between Remote Chat Support Coordinator vs Remote Customer Service Representative?

AspectRemote Chat Support CoordinatorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentSupervises chat support team, manages workflowsHandles customer inquiries directly via chat
Employer & Industry UsageTech companies, e-commerce, service providersRetail, telecom, tech, and service industries
Common Search & ComparisonFocuses on coordination and team managementFocuses on direct customer interaction

The Remote Chat Support Coordinator primarily manages and oversees chat support teams, ensuring smooth operations, while the Remote Customer Service Representative directly interacts with customers to resolve issues. Both roles require customer service skills and similar credentials, but their responsibilities differ in scope and focus.

More about Remote Chat Support Coordinator jobs

What cities are hiring for Remote Chat Support Coordinator jobs?

Cities with the most Remote Chat Support Coordinator job openings:

What are the most commonly searched types of Remote Chat Support jobs?

The most popular types of Remote Chat Support jobs are:

What states have the most Remote Chat Support Coordinator jobs?

States with the most job openings for Remote Chat Support Coordinator jobs include:

What job categories do people searching Remote Chat Support Coordinator jobs look for?

The top searched job categories for Remote Chat Support Coordinator jobs are:

Remote Chat Support Coordinator jobs near you
Infographic showing various Remote Chat Support Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,609 per year, or $22.9 per hour.

Customer Support Coordinator (Remote)

Traveling with Tasha

Remote

$19.25 - $24.25/hr

Other

Re-posted 26 days ago

Job description

About the job Customer Support Coordinator (Remote)
Overview
We are seeking a Remote Customer Support Coordinator in the Minneapolis area to assist clients with travel-related questions and planning support. This role focuses on accuracy, responsiveness, and providing helpful guidance.
In this role, you will act as a primary point of contact for clients, assisting with questions, coordinating travel arrangements, and providing ongoing support before, during, and after travel. This position is ideal for individuals who enjoy building relationships, communicating clearly, and helping others create meaningful travel experiences.
This opportunity offers flexible, remote work with access to training, tools, and mentorship. Prior experience in travel or customer service is helpful but not required.
Key Responsibilities

  • Serve as a main point of contact for client communication via email, phone, and messaging
  • Assist clients with planning and organizing travel arrangements including accommodations, cruises, and vacation packages
  • Respond to inquiries with accurate, timely, and helpful information
  • Support clients with reservation coordination, confirmations, and itinerary updates
  • Research destinations, resorts, and travel options to match client preferences
  • Maintain organized records of client details and bookings
  • Provide pre-travel guidance and follow-up support after trips
  • Collaborate with suppliers and booking platforms to ensure accuracy and quality service
Qualifications
  • Strong communication and interpersonal skills
  • Ability to stay organized and manage multiple client requests
  • Comfortable working independently in a remote environment
  • Attention to detail and problem-solving mindset
  • Basic computer and internet navigation skills
  • Customer service, hospitality, or travel experience is a plus (not required)
What We Offer
  • Flexible remote schedule
  • Access to training, tools, and ongoing mentorship
  • Supportive team environment
  • Opportunity to build professional skills in customer relations and travel planning
  • Performance-based earning potential with no cap
Ideal Candidate
This role is a great fit for individuals who:
  • Enjoy helping others and creating positive experiences
  • Have an interest in travel, hospitality, or event planning
  • Are self-motivated and dependable
  • Want a flexible opportunity that can grow over time

Additional Information
This is a remote, independent contractor opportunity with flexible hours. Candidates should be authorized to work in their country of residence.

Apply