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How much do full time remote chat support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for full time remote chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a full time remote chat support?

A Full Time Remote Chat Support job involves assisting customers or clients via online chat platforms from a remote location, typically from home. Employees in this role handle inquiries, troubleshoot issues, and provide information or guidance regarding a company's products or services. The position usually requires strong written communication skills, problem-solving abilities, and familiarity with computer systems. Working full time means the employee works a standard number of hours per week, often with a set schedule. This role is popular for those seeking flexibility and the ability to work outside a traditional office setting.

What are the key skills and qualifications needed to thrive as a full time remote chat support?

To thrive as a Full Time Remote Chat Support specialist, you need strong written communication skills, fast and accurate typing, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, empathy, and the ability to multitask under pressure are standout soft skills for this role. These competencies ensure efficient, high-quality customer service and help maintain customer satisfaction in a remote environment.

What are some common challenges faced by full time remote chat support, and how can they be managed?

Full-time remote chat support agents often face challenges such as maintaining focus during back-to-back conversations, managing high volumes of simultaneous chats, and ensuring clear communication without the benefit of face-to-face cues. To manage these challenges, it’s important to create a dedicated workspace, use productivity tools to organize tasks, and regularly review company resources and FAQs for accurate responses. Proactive communication with team members and supervisors also helps in sharing best practices and staying updated on product changes.

What cities are hiring for Full Time Remote Chat Support jobs?

Cities with the most Full Time Remote Chat Support job openings:

What are the most commonly searched types of Remote Chat Support jobs?

The most popular types of Remote Chat Support jobs are:

What states have the most Full Time Remote Chat Support jobs?

States with the most job openings for Full Time Remote Chat Support jobs include:

Telehealth Mental Health Counselor - Full-Time Remote

My Light Counseling Center

Peoria, AZ • Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision

Posted 20 days ago


Key responsibilities

  • Providing ethical and compassionate mental health counseling via secure video chat, adapting your approach to meet each client's unique needs.

  • Conducting comprehensive assessments to gather information on clients' mental health status, histories, and specific concerns.

  • Developing tailored treatment plans that align with each client's goals, drawing on evidence-based practices while also considering personal preferences and cultural context.


Job description

Position Overview

We are seeking a dedicated and compassionate Telehealth Mental Health Counselor to join our team at My Light Counseling Center in Peoria, Arizona. In this full-time remote position, you will provide personalized mental health care to adults experiencing low-acuity issues. Our focus on client-centered therapy enables counselors to make a meaningful impact in clients' lives through flexible and accessible support.

About the Organization

My Light Counseling Center is a forward-thinking mental health provider dedicated to improving the well-being of individuals in our community. Utilizing advanced telehealth technology, we offer remote counseling services, allowing clients the comfort and convenience of accessing their mental health resources from home. Our mission is to empower clients with tools and strategies that foster emotional stability and resilience, with a commitment to ethical and compassionate care.

Work Environment

This position is entirely remote, offering you the flexibility to design your own work schedule. We understand the importance of work-life balance, and as such, you will have the option to maintain a full-time role (30 hours or more per week) or a part-time role (5 hours or more per week). With a robust telehealth platform, you will connect with clients through secure video chat, ensuring their confidentiality and comfort. Our minimal paperwork requirement allows you to focus more on client interactions and less on administrative tasks.

Key Responsibilities

As a Telehealth Mental Health Counselor, your main responsibilities will include:

  • Providing ethical and compassionate mental health counseling via secure video chat, adapting your approach to meet each client's unique needs.
  • Conducting comprehensive assessments to gather information on clients' mental health status, histories, and specific concerns.
  • Developing tailored treatment plans that align with each client’s goals, drawing on evidence-based practices while also considering personal preferences and cultural context.
  • Guiding clients in acquiring effective coping, problem-solving, and communication skills through structured therapeutic interventions.
  • Maintaining accurate and up-to-date client records, ensuring compliance with privacy laws and best practices in mental health documentation.
Patient Population / Client Focus

Your primary focus will be on stable, low-acuity adults seeking support for issues such as mild anxiety, stress management, relationship challenges, or transitional life events. The supportive nature of our practice encourages clients to engage in their therapeutic journey actively, facilitating lasting change while ensuring that they feel heard and validated.

Qualifications

The ideal candidate will possess the following qualifications:

  • A Master’s degree or higher in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Clinical Psychology.
  • A current, independent state license (LMFT, LPC, LCSW, or PsyD) with no history of disciplinary actions.
  • Strong interpersonal skills, technical acumen for using telehealth platforms, and a steady Wi-Fi connection for seamless client interactions.
  • A commitment to ethical counseling practices and a willingness to stay current with mental health trends and developments.
Preferred Experience

Your experience in the field of mental health counseling, especially within a telehealth setting, will bolster your application. Familiarity with digital health tools and previous experience working with diverse client populations are added advantages that will enhance your candidacy.

Compensation and Benefits

This role offers a competitive salary range of $90,000 to $100,000 annually, depending on the hours worked. We provide:

  • A sign-on bonus to help you make a smooth transition into our team.
  • Weekly direct deposit to ensure timely compensation.
  • Comprehensive insurance coverage, including health, dental, and vision benefits.
  • Minimal onboarding time, with many new team members starting within three days!
Career Growth Opportunities

At My Light Counseling Center, we believe in nurturing our team members' professional development. We offer continuous training programs, mentoring opportunities, and access to resources that enable you to advance in your counseling career while gaining additional certifications or specialized training that aligns with your interests.

Why Join Our Team

Joining My Light Counseling Center means becoming part of a supportive and dynamic team dedicated to transforming mental health care. We encourage innovation and collaboration among our counselors, ensuring a positive work culture that values each team member's contributions. Here, you will have the opportunity to make a real difference in the lives of your clients while enjoying the flexibility and work-life balance that a remote role provides.

Application Information

If you are ready to make a significant impact in the lives of others while working in a flexible and supportive environment, we would love to hear from you! Please submit your CV and a cover letter detailing your relevant experiences and motivation for applying to this position. Join us in our mission to illuminate the path to mental wellness!