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Remote Live Chat Support Jobs in Texas (NOW HIRING)

Skimmer

$15.75 - $21.50/hr

Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat support to our ... Remote work friendly * Comprehensive learning and development budget * A manager dedicated to your ...

Windstar Cruises

... live agent conversations. This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the ...

Windstar Cruises

Chat Lead

Houston, TX · On-site +1

... live agent conversations. This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the ...

Internal Career Site

Chat Lead

Dallas, TX · On-site +1

... live agent conversations. This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the ...

Internal Career Site

Chat Lead

Houston, TX · On-site +1

... live agent conversations. This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the ...

Morley

Art Director (Remote - Texas)

Houston, TX · On-site +1

$115K - $121K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Texas)

Houston, TX · Remote

$115K - $121K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

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How much do remote live chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote live chat support in Texas is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.
What are the most commonly searched types of Live Chat Support jobs in Texas? The most popular types of Live Chat Support jobs in Texas are:
What are popular job titles related to Remote Live Chat Support jobs in Texas? For Remote Live Chat Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Support jobs in Texas look for? The top searched job categories for Remote Live Chat Support jobs in Texas are:
What cities in Texas are hiring for Remote Live Chat Support jobs? Cities in Texas with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Texas as of August 2026, with employment types broken down into 4% Internship, 66% Full Time, 16% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.

Remote Chat Support Representative

Jabezco Industrial Group

San Antonio, TX • Remote

$42K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

About the Role

Jabezco Industrial Group is seeking a professional and customer-focused Remote Chat Support Representative to provide exceptional support to our customers through live chat and other digital communication channels. In this role, you will assist customers by answering inquiries, resolving issues, and ensuring a positive customer experience while working remotely.

The ideal candidate is an excellent communicator, detail-oriented, and able to multitask in a fast-paced environment.

Key Responsibilities

  • Respond to customer inquiries via live chat in a timely and professional manner.

  • Provide accurate information about company services, products, and policies.

  • Resolve customer concerns and escalate complex issues when necessary.

  • Document customer interactions and maintain accurate records.

  • Follow company procedures to ensure consistent and high-quality customer service.

  • Collaborate with internal teams to resolve customer issues efficiently.

  • Maintain customer confidentiality and protect sensitive information.

  • Meet established performance and response time goals.

  • Perform other customer support and administrative duties as assigned.

Required Qualifications

  • High school diploma or equivalent.

  • 1–2 years of experience in customer service, chat support, or a related role.

  • Excellent written communication and grammar skills.

  • Strong typing and multitasking abilities.

  • Proficiency with Microsoft Office and online communication tools.

  • Ability to work independently in a remote environment.

  • Reliable high-speed internet connection and a dedicated workspace.

Employment Requirements

  • Full-time remote position.

  • Must be authorized to work in the United States.

  • Ability to work scheduled shifts, including occasional evenings or weekends if needed.

Benefits

Jabezco Industrial Group offers a competitive benefits package, including:

  • Competitive pay

  • Medical, dental, and vision insurance

  • Life insurance

  • Short-Term Disability (STD) and Long-Term Disability (LTD)

  • Flexible Paid Time Off (PTO)

  • Paid company holidays

  • 401(k) retirement plan

  • Monthly phone allowance

  • Professional development and training opportunities

  • Career growth within a collaborative and supportive team

Why Join Jabezco Industrial Group?

At Jabezco Industrial Group, we are committed to delivering outstanding service to our clients through professionalism, teamwork, and integrity. As a Remote Chat Support Representative, you'll be part of a supportive team while enjoying the flexibility of working from home and opportunities for long-term career growth.

Jabezco Industrial Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.