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Remote Live Chat Support Jobs in Texas (NOW HIRING)

Client Support Specialist (Remote)

Houston, TX · Remote

$17.25 - $23.25/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Client Support Specialist (Remote)

Austin, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Client Support Specialist (Remote)

Dallas, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

... a remote setting. Key Responsibilities: 1. Customer Support and Communication: - Respond promptly to customer inquiries via phone, email, and live chat. - Address customer concerns, troubleshoot ...

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...

Showing results 21-40

Remote Live Chat Support information

See Texas salary details

$11

$23

$39

How much do remote live chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote live chat support in Texas is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.
What are the most commonly searched types of Live Chat Support jobs in Texas? The most popular types of Live Chat Support jobs in Texas are:
What job categories do people searching Remote Live Chat Support jobs in Texas look for? The top searched job categories for Remote Live Chat Support jobs in Texas are:
What cities in Texas are hiring for Remote Live Chat Support jobs? Cities in Texas with the most Remote Live Chat Support job openings:
Infographic showing various Remote Live Chat Support job openings in Texas as of August 2026, with employment types broken down into 4% Internship, 66% Full Time, 16% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,503 per year, or $23.3 per hour.

Remote Client Support Agent - San Antonio, TX

OneTouch Direct

San Antonio, TX • On-site, Remote

$17 - $22.50/hr

Full-time

Medical, Dental, Vision

Re-posted 2 hours ago


OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

436th of 483 rated business services


Job description

Join OneTouch Direct as a Remote Client Support Agent, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.
MUST LIVE IN SAN ANTONIO, TX
Position Overview: In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.
Key Responsibilities:
  • Respond to incoming customer inquiries via phone, email, and chat.
  • Demonstrate a thorough understanding of our products and services to effectively address client needs.
  • Provide solutions to problems while ensuring a positive customer experience.
  • Maintain accurate documentation of all client interactions.
  • Work collaboratively with team members to continuously improve service delivery.

Requirements
  • Minimum of 1-2 years of experience in customer service or support.
  • Exceptional verbal and written communication skills.
  • Familiarity with CRM software and customer support tools.
  • Ability to work efficiently in a remote setting with minimal supervision.
  • Strong analytical and problem-solving abilities.
  • Must be available to work flexible hours, including potential evenings and weekends.

Technical Requirements:
  • Must have a reliable desktop or laptop computer running Windows 11.
  • High-speed wired internet connection is required.
  • USB headset with noise-canceling capability (wireless headsets are not acceptable).
  • Webcam (built-in or external) is necessary for video interactions.

Benefits
  • Full time. 40 hours per week schedule with overtime opportunities!
  • Great pay. Hourly base salary + benefits!
  • Training. Paid training & development
  • Benefits. Health Care Plan (Medical, Dental & Vision)
  • Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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