ZipRecruiter

Log In

2

Entry Level Live Chat Support Jobs in Texas (NOW HIRING)

ROKA

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

Austin, TX Experience: Entry level Commitment: Full-time Welcome to ROKA - an independent ... support via phone, email, and live chat throughout the entire customer journey * Assist ROKA ...

ROKA

Customer Experience Specialist - Entry Level

Austin, TX · On-site

$16.75 - $22.25/hr

Austin, TX * Experience: Entry level * Commitment: Full-time Welcome to ROKA - an independent ... support via phone, email, and live chat throughout the entire customer journey * Assist ROKA ...

TaskUs

Sales Representative

New Braunfels, TX · On-site

Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who ...

TaskUs

Sales Representative

New Braunfels, TX · On-site

Experience with phone, email and live chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who ...

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

In this role, you'll be the first point of contact for our valued customers, providing exceptional service and support through various communication channels, including phone, email, and live chat.

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

In this role, you'll be the first point of contact for our valued customers, providing exceptional service and support through various communication channels, including phone, email, and live chat.

Windstar Cruises

Chat Lead

Houston, TX · On-site

... live agent conversations. This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the ...

Windstar Cruises

... live agent conversations. This role plays a central part in the contact center's technology-forward future state, acting as a subject matter expert for chat-based guest engagement and supporting the ...

next page

Showing results 1-20

All JobsLive Chat Support JobsEntry Level Live Chat Support JobsEntry Level Live Chat Support Jobs in Texas

Entry Level Live Chat Support information

What is the difference between Entry Level Live Chat Support vs Customer Service Representative?

AspectEntry Level Live Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote, or call centerIn-person or remote, call center or retail
Industry UsageCustomer support via live chat platformsGeneral customer support across industries
Common Search IntentEntry level live chat support vs customer service representativeCustomer service roles comparison

Entry Level Live Chat Support primarily involves assisting customers through online chat platforms, focusing on quick, written communication. Customer Service Representatives may handle various channels, including phone, email, and in-person interactions. While both roles require strong communication skills and a high school diploma, live chat support emphasizes digital literacy and remote work, whereas customer service roles may involve more diverse environments and communication methods.

What are the most commonly searched types of Live Chat Support jobs in Texas? The most popular types of Live Chat Support jobs in Texas are:
What are popular job titles related to Entry Level Live Chat Support jobs in Texas? For Entry Level Live Chat Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Entry Level Live Chat Support jobs in Texas look for? The top searched job categories for Entry Level Live Chat Support jobs in Texas are:
Entry Level Live Chat Support jobs near you
Infographic showing various Entry Level Live Chat Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Service

CORE PERSONNEL STAFFING SERVICES, LLC

Allen, TX • On-site

$22/hr

Other

Posted 23 days ago

Job description

Job Position: Customer Service
Location: Allen, TX 75013
Pay Rate: $22.00/hr
Shift: 1st
Description: Bilingual Chat Support Representative
Job Summary
We are seeking a professional, customer-focused Bilingual Chat Support Representative to join our Contact Center team. In this role, you will provide exceptional member support through chat and text channels, assisting members with account inquiries, digital banking services, and routine transactions. The ideal candidate has excellent written communication skills in both English and Spanish, thrives in a fast-paced environment, and is committed to delivering outstanding customer service.
Essential Duties & Responsibilities
Provide prompt, accurate, and professional customer service through live chat and text messaging.
Respond to member inquiries regarding credit union products, services, accounts, and policies.
Assist members with balance inquiries, account research, and general account servicing.
Guide members in using digital banking services, including Online Banking, Mobile Banking, Remote Check Deposit, and other self-service tools.
Process eligible member transactions such as transfers, loan payments, and account updates according to established procedures.
Identify issues requiring additional verification or specialized assistance and escalate them appropriately.
Resolve member concerns with professionalism, empathy, and clear written communication.
Maintain a thorough understanding of credit union products, services, policies, and digital banking capabilities.
Accurately document all member interactions in the appropriate systems.
Provide support to the Contact Center by assisting with inbound calls and scheduled appointments during high-volume periods.
Comply with all credit union policies, procedures, and federal regulations, including:
Perform additional duties as assigned to support daily operations.
Qualifications
High school diploma or GED required.
Previous customer service, banking, call center, or chat support experience preferred.
Bilingual in English and Spanish (written and verbal) required.
Excellent grammar, spelling, and professional writing skills in both languages.
Strong attention to detail and accuracy.
Ability to manage multiple chat conversations simultaneously while maintaining response time standards.
Strong problem-solving and decision-making skills.
Ability to identify member needs without verbal communication.
Proficient with Microsoft Office (Word, Excel) and multiple computer applications.
Ability to learn credit union products, services, and procedures quickly.
Comfortable working in a fast-paced, high-volume environment.
Flexible to assist with chat, phone support, and scheduled member appointments as business needs require.
Preferred Skills
Live Chat Support
Customer Service
Banking or Credit Union Experience
Digital Banking Support
Data Entry
CRM Systems
Microsoft Office
Multitasking
Written Communication
Problem Solving
Time Management
Attention to Detail
Work Environment
Fast-paced Contact Center environment.
Primarily chat and text-based support with occasional phone and appointment assistance.

Apply