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Entry Level Live Chat Support Jobs (NOW HIRING)

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus,

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism

Customer Support Specialist

Lenexa, KS · On-site

$16.75 - $22.50/hr

**Seeking 11am-8pm CST Shift only!** Grow with a team that leads with service and builds with purpose. At Basys, we believe success is built on relationships, not transactions. We collaborate, solve

Customer Support Specialist

Lenexa, KS · Hybrid

$16.75 - $22.50/hr

**Seeking 11am-8pm CST Shift only!** Grow with a team that leads with service and builds with purpose. At Basys, we believe success is built on relationships, not transactions. We collaborate, solve

Customer Support Specialist

Lenexa, KS · Hybrid

$17 - $22.75/hr

**Seeking 11am-8pm CST Shift only!** Grow with a team that leads with service and builds with purpose. At Basys, we believe success is built on relationships, not transactions. We collaborate, solve

Company Description BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization.

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Entry Level Live Chat Support information

What is the difference between Entry Level Live Chat Support vs Customer Service Representative?

AspectEntry Level Live Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote, or call centerIn-person or remote, call center or retail
Industry UsageCustomer support via live chat platformsGeneral customer support across industries
Common Search IntentEntry level live chat support vs customer service representativeCustomer service roles comparison

Entry Level Live Chat Support primarily involves assisting customers through online chat platforms, focusing on quick, written communication. Customer Service Representatives may handle various channels, including phone, email, and in-person interactions. While both roles require strong communication skills and a high school diploma, live chat support emphasizes digital literacy and remote work, whereas customer service roles may involve more diverse environments and communication methods.

More about Entry Level Live Chat Support jobs
What cities are hiring for Entry Level Live Chat Support jobs? Cities with the most Entry Level Live Chat Support job openings:
What are the most commonly searched types of Live Chat Support jobs? The most popular types of Live Chat Support jobs are:
What states have the most Entry Level Live Chat Support jobs? States with the most job openings for Entry Level Live Chat Support jobs include:
What job categories do people searching Entry Level Live Chat Support jobs look for? The top searched job categories for Entry Level Live Chat Support jobs are:
Infographic showing various Entry Level Live Chat Support job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 53% Full Time, 4% Part Time, and 39% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

Sales Associate for Live Chat Support

libertybuick

Peoria, AZ

$30 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Job Summary
Liberty Buick is seeking a customer-focused and results-driven Sales Associate – Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into dealership appointments and sales opportunities. The ideal candidate has excellent written communication skills, a positive attitude, and the ability to provide exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries via live chat.
  • Assist customers with questions about new and pre-owned vehicle inventory, pricing, financing, promotions, and dealership services.
  • Qualify leads by gathering customer information and identifying their vehicle needs.
  • Schedule sales appointments for customers with dealership sales consultants.
  • Follow up with online leads through chat, email, text, or phone as appropriate.
  • Maintain accurate customer records and interaction notes in the dealership's CRM system.
  • Provide accurate information while ensuring a positive and engaging customer experience.
  • Collaborate with the sales, finance, and service departments to address customer needs.
  • Meet or exceed lead response time, appointment-setting, and customer satisfaction goals.
  • Stay up to date on current vehicle models, features, incentives, and dealership promotions.
Qualifications
  • High school diploma or equivalent; associate's or bachelor's degree is a plus.
  • Previous experience in customer service, sales, live chat, or call center support preferred.
  • Excellent written communication, grammar, and typing skills.
  • Strong interpersonal and problem-solving abilities.
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Proficiency with CRM systems, live chat platforms, and Microsoft Office or Google Workspace.
  • Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
  • Automotive dealership experience is a plus but not required.
Preferred Skills
  • Strong sales and customer relationship-building skills.
  • Active listening and needs assessment.
  • Attention to detail and accuracy.
  • Professional, friendly, and customer-first attitude.
  • Ability to work independently and as part of a team.
  • Comfortable working in a performance-driven environment with measurable goals.
Performance Metrics
  • Live chat response time.
  • Customer satisfaction (CSAT) scores.
  • Lead conversion rate.
  • Appointment-setting rate.
  • Sales opportunities generated.
  • CRM data accuracy and follow-up compliance.
Benefits
  • Competitive salary plus performance incentives (where applicable).
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement savings plan (401(k), if offered).
  • Employee discounts.
  • Paid training and career advancement opportunities.
  • Supportive team environment.