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Entry Level Live Chat Support Jobs (NOW HIRING)

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Chat Moderator

Houston, TX · On-site +1

$14.75 - $19/hr

Key Responsibilities * Monitor live chat conversations and online communication platforms ... Collaborate with customer support and internal teams to resolve chat-related concerns. * Maintain ...

Chat Moderator

Houston, TX · Remote

$15.75 - $20.50/hr

Key Responsibilities * Monitor live chat conversations and online communication platforms ... Collaborate with customer support and internal teams to resolve chat-related concerns. * Maintain ...

Live Chat Coordinator

Greenville, SC · On-site

$17 - $22/hr

Assisting managers in training and supporting new associates * Cross-train and collaborate on departmental activities and responsibilities, which may include but are not limited to indexing documents ...

Customer Support Specialist

Lenexa, KS · Hybrid

$17 - $22.75/hr

Responsible for answering and documenting inbound and outbound calls, responding to email correspondence, and using the live chat feature to provide live chat support Additional Responsibilities

Customer Support Specialist

Lenexa, KS · On-site

$16.75 - $22.50/hr

Responsible for answering and documenting inbound and outbound calls, responding to email correspondence, and using the live chat feature to provide live chat support Additional Responsibilities

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Entry Level Live Chat Support information

What is the difference between Entry Level Live Chat Support vs Customer Service Representative?

AspectEntry Level Live Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline, remote, or call centerIn-person or remote, call center or retail
Industry UsageCustomer support via live chat platformsGeneral customer support across industries
Common Search IntentEntry level live chat support vs customer service representativeCustomer service roles comparison

Entry Level Live Chat Support primarily involves assisting customers through online chat platforms, focusing on quick, written communication. Customer Service Representatives may handle various channels, including phone, email, and in-person interactions. While both roles require strong communication skills and a high school diploma, live chat support emphasizes digital literacy and remote work, whereas customer service roles may involve more diverse environments and communication methods.

More about Entry Level Live Chat Support jobs
What cities are hiring for Entry Level Live Chat Support jobs? Cities with the most Entry Level Live Chat Support job openings:
What are the most commonly searched types of Live Chat Support jobs? The most popular types of Live Chat Support jobs are:
What states have the most Entry Level Live Chat Support jobs? States with the most job openings for Entry Level Live Chat Support jobs include:
What job categories do people searching Entry Level Live Chat Support jobs look for? The top searched job categories for Entry Level Live Chat Support jobs are:
Infographic showing various Entry Level Live Chat Support job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution.
Chat Support Agent

Chat Support Agent

Spire Manufacturing Solutions

Colorado Springs, CO • Remote

$21 - $29/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

We are seeking a dedicated and customer-oriented Remote Chat Support Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing timely and effective assistance through chat platforms. This position requires excellent communication skills, a patient and empathetic attitude, and the ability to resolve customer inquiries efficiently and professionally. As a Remote Chat Support Agent, you will play a crucial role in maintaining customer satisfaction and loyalty by addressing issues, answering questions, and guiding users through product features or troubleshooting steps. This is an ideal opportunity for individuals who thrive in a fast-paced environment, enjoy helping others, and are comfortable working independently from a remote location. We prioritize flexibility, so you will have the opportunity to work from the comfort of your own home while being an integral part of our support team. If you are passionate about customer service and eager to contribute to a positive customer experience, we invite you to apply and become a valuable member of our organization.


Responsibilities
  • Respond promptly and professionally to customer inquiries via live chat platforms.
  • Provide accurate information about products, services, and policies to customers.
  • Troubleshoot technical issues and guide customers through resolution steps.
  • Maintain detailed and clear records of customer interactions and transactions.
  • Escalate complex or unresolved issues to the appropriate internal teams.
  • Follow established protocols for customer communication and problem-solving.
  • Continuously update knowledge of product updates and company procedures.
  • Adhere to quality and performance standards to ensure customer satisfaction.
Requirements
  • Proven experience in customer service or chat support roles is preferred.
  • Excellent written communication skills with strong attention to grammar and clarity.
  • Ability to multitask and manage time effectively in a remote work environment.
  • Strong problem-solving skills and the ability to think quickly under pressure.
  • Comfortable using chat software and basic computer applications.
  • High level of patience, empathy, and professionalism when dealing with customers.
  • Reliable internet connection and a suitable home office setup.
  • Flexibility to work varied shifts, including evenings and weekends, if required.