Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
Manhattan, NY · Remote
$20.75 - $27.50/hr
A technology academy is seeking a Remote Chat Support Associate to provide exceptional customer service through live chat support. This entry-level position is fully remote and requires strong ...
Manhattan, NY · Remote
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A technology academy is seeking a Remote Chat Support Associate to provide exceptional customer service through live chat support. This entry-level position is fully remote and requires strong ...
Atlanta, GA · Remote
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Live Chat Support Representative - Remote Live Chat Support Representative job at CityGreen Services. Atlanta, GA. This is a remote position. Position: Live Chat Support Representative Location:
Atlanta, GA · Remote
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Warner Robins, GA · Remote
$16.75 - $22/hr
CannaSense Total Wellness Cultivating Responsible Cannabis Use CannaSense Total Wellness is currently training volunteers across the country to help man our chat support system. You do not have to be ...
Warner Robins, GA · Remote
$16.75 - $22/hr
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Atlanta, GA · Remote
$15 - $20/hr
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Atlanta, GA · Remote
$15 - $20/hr
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$30 - $40/hr
Join Our Team as a Live Chat Agent at Kelly and Brown Insurance! Are you a great communicator with ... Document and log interactions to ensure seamless follow-up and support. What We're Looking For We ...
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$30 - $40/hr
Join Our Team as a Live Chat Agent at Kelly and Brown Insurance! Are you a great communicator with ... Document and log interactions to ensure seamless follow-up and support. What We're Looking For We ...
We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...
We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...
Pasadena, CA · On-site
$19 - $22/hr
???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...
Pasadena, CA · On-site
$19 - $22/hr
???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...
$19 - $22/hr
Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...
$19 - $22/hr
Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...
Pasadena, CA · On-site
$19 - $22/hr
???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...
Pasadena, CA · On-site
$19 - $22/hr
???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...
Elgin, IL · Remote
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Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...
Saint Paul, MN · Remote
REMOTE LIVE CHAT AGENT As a Remote Live Chat Agent, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is ...
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Saint Paul, MN · Remote
REMOTE LIVE CHAT AGENT As a Remote Live Chat Agent, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is ...
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
Colorado City, AZ · Remote
$13 - $17.75/hr
We are committed to providing our customers with the best service and support, and we are looking for a dedicated Live Chat Representative to join our team. This is a full-time, remote position ...
Colorado City, AZ · Remote
$13 - $17.75/hr
We are committed to providing our customers with the best service and support, and we are looking for a dedicated Live Chat Representative to join our team. This is a full-time, remote position ...
Live Chat Support - In this role, you will be responsible for serving our customers through Live Chat in a timely fashion, providing best-in-class service and support. This task will rotate with ...
Live Chat Support - In this role, you will be responsible for serving our customers through Live Chat in a timely fashion, providing best-in-class service and support. This task will rotate with ...
Live Chat Support - In this role, you will be responsible for serving our customers through Live Chat in a timely fashion, providing best-in-class service and support. This task will rotate with ...
Live Chat Support - In this role, you will be responsible for serving our customers through Live Chat in a timely fashion, providing best-in-class service and support. This task will rotate with ...
... delivering exceptional support through live chat. Ideal candidates should have a passion for customer service, excellent communication skills, and the ability to manage multiple conversations ...
... delivering exceptional support through live chat. Ideal candidates should have a passion for customer service, excellent communication skills, and the ability to manage multiple conversations ...
Deliver excellent live chat support for all students. * Utilize critical thinking to troubleshoot and resolve computer issues students may be having while using GCU systems. * Become familiar with ...
Deliver excellent live chat support for all students. * Utilize critical thinking to troubleshoot and resolve computer issues students may be having while using GCU systems. * Become familiar with ...
| Aspect | Entry Level Live Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma; communication skills |
| Work Environment | Online, remote, or call center | In-person or remote, call center or retail |
| Industry Usage | Customer support via live chat platforms | General customer support across industries |
| Common Search Intent | Entry level live chat support vs customer service representative | Customer service roles comparison |
Entry Level Live Chat Support primarily involves assisting customers through online chat platforms, focusing on quick, written communication. Customer Service Representatives may handle various channels, including phone, email, and in-person interactions. While both roles require strong communication skills and a high school diploma, live chat support emphasizes digital literacy and remote work, whereas customer service roles may involve more diverse environments and communication methods.
About the job Live Chat Support Agent
Position: Live Chat Support Agent
Location: Remote
Job Overview:
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications:
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
