1st Line Customer Support
$18.75 - $25/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
1st Line Customer Support
$18.75 - $25/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
Remote Live Chat Agent
Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...
Quick apply
Remote Live Chat Agent
Elgin, IL · Remote
We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...
Technical Support Representative
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
Technical Support Representative
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
Technical Support Representative
La Porte, IN · On-site
$16 - $18/hr
The Technical Support Representative is responsible for assisting customers via phone and live chat by identifying the primary symptoms and root causes of the customer's internet issue as well as ...
Live Chat Support - In this role, you will be responsible for serving our customers through Live Chat in a timely fashion, providing best-in-class service and support. This task will rotate with ...
Live Chat Support - In this role, you will be responsible for serving our customers through Live Chat in a timely fashion, providing best-in-class service and support. This task will rotate with ...
Live Chat Support - In this role, you will be responsible for serving our customers through Live Chat in a timely fashion, providing best-in-class service and support. This task will rotate with ...
Live Chat Support - In this role, you will be responsible for serving our customers through Live Chat in a timely fashion, providing best-in-class service and support. This task will rotate with ...
Executive Client Experience Specialist - Live Chat
Basking Ridge, NJ · On-site
$18.25 - $23/hr
Proven experience in high-level client support, customer experience, or administrative roles ... Proficiency with live chat platforms, CRM systems, and standard office software. * Superior ...
Quick apply
Executive Client Experience Specialist - Live Chat
Basking Ridge, NJ · On-site
$18.25 - $23/hr
Proven experience in high-level client support, customer experience, or administrative roles ... Proficiency with live chat platforms, CRM systems, and standard office software. * Superior ...
What You'll Do * Assist customers through phone, email, or live chat support * Provide clear ... Competitive entry-level pay * Performance-based incentives (if applicable) * Long-term career ...
What You'll Do * Assist customers through phone, email, or live chat support * Provide clear ... Competitive entry-level pay * Performance-based incentives (if applicable) * Long-term career ...
Deliver excellent live chat support for all students. * Utilize critical thinking to troubleshoot and resolve computer issues students may be having while using GCU systems. * Become familiar with ...
Deliver excellent live chat support for all students. * Utilize critical thinking to troubleshoot and resolve computer issues students may be having while using GCU systems. * Become familiar with ...
Student Worker - Customer Support Specialist (NFWS)
Phoenix, AZ · On-site
$17.75 - $24/hr
Deliver excellent live chat support for all students. * Utilize critical thinking to troubleshoot and resolve computer issues students may be having while using GCU systems. * Become familiar with ...
Student Worker - Customer Support Specialist (NFWS)
Phoenix, AZ · On-site
$17.75 - $24/hr
Deliver excellent live chat support for all students. * Utilize critical thinking to troubleshoot and resolve computer issues students may be having while using GCU systems. * Become familiar with ...
Client Service Specialist
$20 - $22/hr
Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL ...
Client Service Specialist
$20 - $22/hr
Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL ...
Client Service Specialist
$20 - $22/hr
Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL ...
Client Service Specialist
$20 - $22/hr
Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL ...
Chat Moderator (Remote)
Miami, FL · Remote
$23.96 - $27.95/hr
In this role, you will monitor, manage, and support real-time chat environments to ensure a ... Monitor live chat channels and online communities in real time to ensure compliance with platform ...
New
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Chat Moderator (Remote)
Miami, FL · Remote
$23.96 - $27.95/hr
In this role, you will monitor, manage, and support real-time chat environments to ensure a ... Monitor live chat channels and online communities in real time to ensure compliance with platform ...
New
Customer Service Agent
San Jose, CA · On-site
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
San Jose, CA · On-site
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Client Experience Agent
OR · Remote
$15.75 - $21.25/hr
... client support. You'll be the voice of [solidcore], handling client inquiries through our phone ... Monitor and respond to live chat messages, managing multiple concurrent conversations while ...
Quick apply
Client Experience Agent
OR · Remote
$15.75 - $21.25/hr
... client support. You'll be the voice of [solidcore], handling client inquiries through our phone ... Monitor and respond to live chat messages, managing multiple concurrent conversations while ...
Customer Service Agent
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
$17.13/hr
At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...
IT Support Associate
Memphis, TN · On-site
$16.50 - $21.25/hr
Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety ...
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IT Support Associate
Memphis, TN · On-site
$16.50 - $21.25/hr
Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety ...
Customer Service Agent
Indianapolis, IN · Remote
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Customer Service Agent
Indianapolis, IN · Remote
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Customer Service Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Customer Service Agent
Indianapolis, IN · On-site
$14.75 - $19.75/hr
We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide email, phone, and live chat support to our customers for new and existing airport parking and parking/hotel package ...
Entry-Level | Remote Associate Position - No Experience Needed We are currently hiring motivated ... Responsibilities: * Assist customers and clients through email, phone, or chat support * Schedule ...
Entry-Level | Remote Associate Position - No Experience Needed We are currently hiring motivated ... Responsibilities: * Assist customers and clients through email, phone, or chat support * Schedule ...
Entry Level Live Chat Support information
What is the difference between Entry Level Live Chat Support vs Customer Service Representative?
| Aspect | Entry Level Live Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma; communication skills |
| Work Environment | Online, remote, or call center | In-person or remote, call center or retail |
| Industry Usage | Customer support via live chat platforms | General customer support across industries |
| Common Search Intent | Entry level live chat support vs customer service representative | Customer service roles comparison |
Entry Level Live Chat Support primarily involves assisting customers through online chat platforms, focusing on quick, written communication. Customer Service Representatives may handle various channels, including phone, email, and in-person interactions. While both roles require strong communication skills and a high school diploma, live chat support emphasizes digital literacy and remote work, whereas customer service roles may involve more diverse environments and communication methods.
More about Entry Level Live Chat Support jobs
What cities are hiring for Entry Level Live Chat Support jobs? Cities with the most Entry Level Live Chat Support job openings:
What are the most commonly searched types of Live Chat Support jobs? The most popular types of Live Chat Support jobs are:
What states have the most Entry Level Live Chat Support jobs? States with the most job openings for Entry Level Live Chat Support jobs include:
What job categories do people searching Entry Level Live Chat Support jobs look for? The top searched job categories for Entry Level Live Chat Support jobs are:
$18.75 - $25/hr
Full-time
Posted 14 days ago
Job description
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast-paced role, you will serve as a vital link between patients, families, and healthcare professionals by providing timely, accurate, and compassionate support through live chat.
This position offers a unique opportunity to contribute to improving healthcare accessibility and service quality while working in a collaborative and supportive environment.
Key Objectives- Deliver prompt and professional live chat assistance to patients, visitors, and healthcare staff.
- Resolve inquiries related to appointments, medical services, billing, and general hospital information.
- Ensure clear communication and maintain patient confidentiality in compliance with healthcare regulations.
- Collaborate with internal departments to escalate and resolve complex issues efficiently.
- Respond to live chat inquiries in a courteous, accurate, and timely manner.
- Provide detailed information about hospital services, policies, and procedures.
- Assist patients with appointment scheduling and follow-up coordination.
- Document interactions and update patient records as necessary.
- Identify and escalate urgent or sensitive issues to appropriate healthcare personnel.
- Maintain up-to-date knowledge of hospital offerings, changes, and healthcare compliance standards.
- Contribute to continuous improvement by providing feedback on common patient concerns and system enhancements.
- High school diploma or equivalent; associate or bachelor's degree in healthcare, communications, or related field preferred.
- Proven experience in customer service, preferably in healthcare or a related industry.
- Strong written communication skills with exceptional attention to detail.
- Ability to handle sensitive information with discretion and professionalism.
- Familiarity with electronic health records (EHR) systems and live chat platforms is a plus.
- Excellent problem-solving skills and the ability to multitask in a dynamic environment.
- Empathy, patience, and a commitment to delivering outstanding patient experience.