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Part Time Live Chat Support Jobs (NOW HIRING)

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

Be Seen First

This role is primarily text, email, live chat, and occasional phone support. Clients may be ... part-time remote position, typically 8-20 hours per week. Hours are scheduled based on line ...

Be Seen First

This role is primarily text, email, live chat, and occasional phone support. Clients may be ... part-time remote position, typically 8-20 hours per week. Hours are scheduled based on line ...

Part-Time Receptionist

Paramus, NJ

$15.25 - $20.25/hr

Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries. * Advise maintenance recommendations. * Confirm scheduled and missed appointments.

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Part Time Live Chat Support information

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$12

$25

$42

How much do part time live chat support jobs pay per hour?

As of May 30, 2026, the average hourly pay for part time live chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Live Chat Support agent, and why are they important?

To succeed as a Part Time Live Chat Support agent, you need strong written communication skills, basic computer literacy, and preferably a high school diploma or equivalent. Familiarity with customer service platforms such as Zendesk, Intercom, or LiveChat and typing proficiency are typically required. Excellent problem-solving abilities, patience, and the ability to multitask help agents excel in handling multiple customer inquiries efficiently. These skills are essential for delivering prompt, accurate, and positive support experiences that enhance customer satisfaction and brand reputation.

What are the main challenges faced by part-time live chat support agents, and how can they be addressed?

Part-time live chat support agents often face the challenge of rapidly switching between multiple customer conversations while maintaining accuracy and a positive attitude. Time management and multitasking skills are essential, as agents must resolve inquiries efficiently within limited shifts. To address these challenges, many teams provide structured training, clear knowledge bases, and encourage agents to communicate openly with supervisors when encountering difficult situations. Regular feedback sessions and flexible scheduling also help support agents in adapting to the dynamic pace of live chat environments.

What are Part Time Live Chat Support jobs?

Part Time Live Chat Support jobs involve assisting customers via online chat platforms for a company or organization. Employees in these roles typically answer questions, resolve issues, provide information, and sometimes help with sales, all through text-based communication. Part-time positions offer flexible hours, making them ideal for students, parents, or those looking for supplemental income. This job requires good communication skills, patience, and the ability to multitask effectively. Many companies offer remote opportunities, allowing employees to work from home.

What is the difference between Part Time Live Chat Support vs Part Time Customer Service Representative?

AspectPart Time Live Chat SupportPart Time Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentRemote, online chat platformsRemote or in-office, phone and email support
Industry UsageCustomer support via live chat on websitesCustomer support via phone, email, or in person
Common Search/ComparisonOften compared for online support rolesBroader customer service roles

Part Time Live Chat Support focuses on assisting customers through online chat platforms, requiring quick typing and problem-solving skills. Part Time Customer Service Representatives may handle calls, emails, or in-person interactions. While both roles serve customer needs, Live Chat Support is more specialized in digital communication, making it ideal for remote online support jobs.

More about Part Time Live Chat Support jobs
What cities are hiring for Part Time Live Chat Support jobs? Cities with the most Part Time Live Chat Support job openings:
What are the most commonly searched types of Live Chat Support jobs? The most popular types of Live Chat Support jobs are:
What states have the most Part Time Live Chat Support jobs? States with the most job openings for Part Time Live Chat Support jobs include:
Infographic showing various Part Time Live Chat Support job openings in the United States as of May 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,061 per year, or $25 per hour.
Live Chat Specialist

Live Chat Specialist

Waterworks Aquatics

Pasadena, CA • On-site

$19 - $22/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 6 days ago


Waterworks Aquatics rating

5.2

Company rating: 5.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

150th of 189 rated education and training


Job description


???? Live Chat Specialist – Pasadena, CA (91107)

Pay: $19.00 – $22.00/hr | Location: Pasadena, CA 91107 | Weekend availability required

Quick Facts: Paid Training • Customer-Focused Role • High-Impact Team
Fast-Paced Environment • KPI-Driven Performance • Growth Opportunities

Be the trusted online connection that helps families stay engaged in their swim journey.

As a Live Chat Specialist, you are one of the first points of contact for Waterworks Aquatics families through chat, email, and other digital communication channels. You’ll support families with scheduling, account updates, program information, and customer concerns while delivering a professional and positive experience.

This role is ideal for someone who enjoys helping others, multitasking in a fast-paced environment, adapting quickly to changing information, and working toward team performance goals.


About Waterworks Aquatics

Waterworks Aquatics is a premier swim school teaching children (ages 3 months and up) and adults how to swim. Our mission is to educate and motivate individuals to be safer and learn proper swimming technique. Every interaction you handle helps families feel supported, informed, and confident in their experience with us.

How You’ll Support Our Families
  • Respond to live chats, emails, tickets, and other customer inquiries while managing multiple conversations simultaneously.
  • Assist families with scheduling, account updates, program recommendations, and general support questions.
  • Build positive relationships with families that support customer loyalty, retention, and satisfaction.
  • Provide support for customer concerns, cancellations, and schedule changes while offering appropriate solutions or escalation when needed.
  • Follow live chat procedures, scripts, protocols, and company guidelines.
  • Maintain performance expectations related to response times, accuracy, customer satisfaction, and departmental KPIs.
  • Adapt quickly to changing programs, policies, and procedures while applying ongoing coaching and feedback.
  • Provide limited phone support during peak business periods or coverage needs.
  • Document customer interactions accurately within company systems.
What You’ll Bring
  • Passion – You enjoy helping people and creating positive customer experiences.
  • Self-Responsibility – You take ownership of your work, follow through, and manage details accurately.
  • Adaptability – You adjust quickly to changing information, priorities, and customer needs in a fast-paced environment.
  • Approachability – You communicate clearly, professionally, and positively across chat, email, and phone interactions.
  • Integrity – You handle customer interactions and sensitive information with honesty, professionalism, and care.
  • Ability to multitask and manage multiple conversations while maintaining professionalism, accuracy, and response time expectations.
  • Strong attention to detail and organizational skills.
  • Receptive to coaching, feedback, and ongoing training.
  • Ability to type at least 55 WPM.
Schedule & Hours
  • Full-time position.
  • Budgeted hours: 40 hours per week.
  • Schedule may include evenings, weekends, and holidays based on business needs.
  • Availability for at least one weekend day is required.
Pay, Training & Growth
  • Pay Range: $19.00 – $22.00 per hour.
  • Paid training and structured onboarding.
  • Ongoing coaching, feedback, and role play development.
  • Opportunities for growth within the company.
Perks & Benefits
  • 401(k) with company match.
  • Employer-subsidized Health, Dental & Vision insurance.
  • Short-term and Long-term disability insurance and EAP program available.
  • Paid training and regular performance reviews.
  • Employee discounts and company events.

???? Ready to support families and build lasting relationships? Apply today and join our team!

Equal Opportunity Employer: Equal Opportunity Employer: Waterworks Aquatics provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or expression, or any other protected status under applicable law. All candidates must be legally authorized to work in the United States and will be required to provide proof of employment eligibility upon hire.