1

Contractual Live Chat Support Jobs (NOW HIRING)

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus,

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism

$1.1K - $1.5K/day

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Support based in Netherlands. Join a fast-growing

Customer Support Specialist

Lenexa, KS · On-site

$16.75 - $22.50/hr

**Seeking 11am-8pm CST Shift only!** Grow with a team that leads with service and builds with purpose. At Basys, we believe success is built on relationships, not transactions. We collaborate, solve

Customer Support Specialist

Lenexa, KS · Hybrid

$16.75 - $22.50/hr

**Seeking 11am-8pm CST Shift only!** Grow with a team that leads with service and builds with purpose. At Basys, we believe success is built on relationships, not transactions. We collaborate, solve

Customer Support Specialist

Lenexa, KS · Hybrid

$17 - $22.75/hr

**Seeking 11am-8pm CST Shift only!** Grow with a team that leads with service and builds with purpose. At Basys, we believe success is built on relationships, not transactions. We collaborate, solve

Client Support Specialist

$18.50 - $24.75/hr

CLIENT SUPPORT SPECIALIST Full-time (40hrs per week) / Remote / Latam Check out The Global Talent Co.'s talent network: The role: You will work with a fast-growing company that delivers ready-to-heat

next page

Showing results 1-20

Contractual Live Chat Support information

See salary details

$14

$26

$37

How much do contractual live chat support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for contractual live chat support in the United States is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Contractual Live Chat Support vs Customer Service Representative?

AspectContractual Live Chat SupportCustomer Service Representative
CredentialsBasic communication skills, sometimes specific trainingSimilar, often requires customer service experience or training
Work EnvironmentRemote, online chat platformsOffice or remote, phone and in-person interactions
Industry UsageCommon in tech, e-commerce, telecomWidespread across various industries including retail, banking
Search & Comparison IntentFocus on online support roles, flexible contractsBroader customer support roles, in-person or call-based

Contractual Live Chat Support and Customer Service Representative roles share similar skills and work environments but differ mainly in their delivery method and contract type. Live chat support is typically remote and contract-based, focusing on online communication, while customer service reps may work in various settings handling multiple communication channels.

What cities are hiring for Contractual Live Chat Support jobs? Cities with the most Contractual Live Chat Support job openings:
What are the most commonly searched types of Live Chat Support jobs? The most popular types of Live Chat Support jobs are:
What states have the most Contractual Live Chat Support jobs? States with the most job openings for Contractual Live Chat Support jobs include:

Sales Associate for Live Chat Support

libertybuick

Peoria, AZ

$30 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago


Job description

Job Summary
Liberty Buick is seeking a customer-focused and results-driven Sales Associate – Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into dealership appointments and sales opportunities. The ideal candidate has excellent written communication skills, a positive attitude, and the ability to provide exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries via live chat.
  • Assist customers with questions about new and pre-owned vehicle inventory, pricing, financing, promotions, and dealership services.
  • Qualify leads by gathering customer information and identifying their vehicle needs.
  • Schedule sales appointments for customers with dealership sales consultants.
  • Follow up with online leads through chat, email, text, or phone as appropriate.
  • Maintain accurate customer records and interaction notes in the dealership's CRM system.
  • Provide accurate information while ensuring a positive and engaging customer experience.
  • Collaborate with the sales, finance, and service departments to address customer needs.
  • Meet or exceed lead response time, appointment-setting, and customer satisfaction goals.
  • Stay up to date on current vehicle models, features, incentives, and dealership promotions.
Qualifications
  • High school diploma or equivalent; associate's or bachelor's degree is a plus.
  • Previous experience in customer service, sales, live chat, or call center support preferred.
  • Excellent written communication, grammar, and typing skills.
  • Strong interpersonal and problem-solving abilities.
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Proficiency with CRM systems, live chat platforms, and Microsoft Office or Google Workspace.
  • Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
  • Automotive dealership experience is a plus but not required.
Preferred Skills
  • Strong sales and customer relationship-building skills.
  • Active listening and needs assessment.
  • Attention to detail and accuracy.
  • Professional, friendly, and customer-first attitude.
  • Ability to work independently and as part of a team.
  • Comfortable working in a performance-driven environment with measurable goals.
Performance Metrics
  • Live chat response time.
  • Customer satisfaction (CSAT) scores.
  • Lead conversion rate.
  • Appointment-setting rate.
  • Sales opportunities generated.
  • CRM data accuracy and follow-up compliance.
Benefits
  • Competitive salary plus performance incentives (where applicable).
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement savings plan (401(k), if offered).
  • Employee discounts.
  • Paid training and career advancement opportunities.
  • Supportive team environment.