ZipRecruiter

Log In

1

Volunteer Live Chat Support Jobs (NOW HIRING)

Lightspeed HQ

Live Chat Support

Providence, RI · Remote

We are seeking a professional, customer-focused, and detail-oriented Live Chat Support Specialist to join our customer support team. This role is responsible for assisting customers through live chat ...

New

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support Agent Location: Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent ...

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...

libertybuick

Sales Associate for Live Chat Support

Peoria, AZ

$30 - $35/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Summary Liberty Buick is seeking a customer-focused and results-driven Sales Associate - Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into ...

Ethypharm

Chat Support Supervisor

Reidsville, NC · Remote

  • PTO

Live-chat management * Team coaching and development * Performance monitoring * Conflict resolution * CRM management * Microsoft Teams and remote collaboration * Data and KPI analysis * Quality ...

New

ReqRoute

Online Live Chat

San Jose, CA · Remote

$18 - $25/hr

We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys ...

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills ...

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

Previous experience in a customer support or live chat role is a plus * Excellent written ... communication skills with proper grammar and spelling * Strong typing skills (minimum 45 WPM with ...

The Nurse Dolls 2.0

Live chat agent

Chester, VA

$20 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Do We are seeking a fast, empathetic, and detail-oriented Live Chat Agent to join our customer support team. In this role, you will be the digital face of our company, interacting with ...

New

Launch Focus

Technical Support

Rochester, NY · On-site

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

next page

Showing results 1-20

All JobsBusiness JobsVolunteer Live Chat Support Jobs

Volunteer Live Chat Support information

See salary details

$8

$19

$33

How much do volunteer live chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for volunteer live chat support in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Volunteer Live Chat Support vs Customer Service Representative?

AspectVolunteer Live Chat SupportCustomer Service Representative
CredentialsOften none or minimal; training providedTypically requires relevant experience or certifications
Work EnvironmentRemote, online chat platformsIn-office or remote, phone and in-person interactions
Employer & IndustryNonprofits, charities, online platformsCorporations, retail, service industries
Search & Comparison IntentVolunteer roles, online support, non-profitCustomer support, client interaction, paid roles

Volunteer Live Chat Support involves providing online assistance for nonprofits or online platforms, often without formal credentials, focusing on helping users remotely. Customer Service Representatives typically handle paid support roles across various industries, requiring more formal experience or certifications. Both roles involve communication skills but differ mainly in compensation, environment, and employer type.

More about Volunteer Live Chat Support jobs

What cities are hiring for Volunteer Live Chat Support jobs?

Cities with the most Volunteer Live Chat Support job openings:

What are the most commonly searched types of Live Chat Support jobs?

The most popular types of Live Chat Support jobs are:

What states have the most Volunteer Live Chat Support jobs?

States with the most job openings for Volunteer Live Chat Support jobs include:

What job categories do people searching Volunteer Live Chat Support jobs look for?

The top searched job categories for Volunteer Live Chat Support jobs are:

Volunteer Live Chat Support jobs near you
Infographic showing various Volunteer Live Chat Support job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,804 per year, or $19.1 per hour.

Live Chat Support

Lightspeed HQ

Providence, RI • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a professional, customer-focused, and detail-oriented Live Chat Support Specialist to join our customer support team. This role is responsible for assisting customers through live chat, answering questions, resolving routine issues, providing accurate information, and ensuring a positive customer experience.

The ideal candidate has excellent written communication skills, strong problem-solving abilities, patience, and the ability to manage multiple conversations efficiently in a fast-paced remote environment.

Key Responsibilities

  • Respond promptly and professionally to customers through live chat and other approved digital communication channels.
  • Answer questions regarding products, services, accounts, orders, billing, and company policies.
  • Identify customer needs and provide accurate information and appropriate solutions.
  • Troubleshoot basic account, product, service, or technical issues.
  • Guide customers through step-by-step solutions when appropriate.
  • Escalate complex or unresolved issues to the appropriate department or supervisor.
  • Manage multiple customer conversations while maintaining accuracy and professionalism.
  • Document customer interactions, issues, resolutions, and follow-up requirements in the appropriate systems.
  • Follow up with customers when additional assistance or information is required.
  • Maintain up-to-date knowledge of company products, services, policies, and procedures.
  • Identify recurring customer concerns and communicate trends to management.
  • Collaborate with customer service, technical support, sales, and other internal teams.
  • Protect customer information and follow company confidentiality and data-security policies.
  • Meet established response-time, quality, customer-satisfaction, and productivity standards.
  • Participate in training, coaching, and ongoing professional development.

Qualifications

  • High school diploma or equivalent required.
  • Previous experience in customer service, live chat support, call center operations, technical support, or a related position preferred.
  • Excellent written and verbal communication skills.
  • Strong typing, grammar, spelling, and attention-to-detail skills.
  • Excellent problem-solving and critical-thinking abilities.
  • Ability to remain professional and patient when handling difficult customer situations.
  • Comfortable using computers, web-based applications, CRM platforms, and chat-support systems.
  • Ability to learn new software, products, and procedures quickly.
  • Strong organizational and multitasking skills.
  • Ability to work independently while collaborating effectively with a remote team.