ZipRecruiter

Log In

1

Volunteer Live Chat Support Jobs (NOW HIRING)

DesignNRank

Chat Agent

Colorado Springs, CO · Remote

$15.75 - $21.25/hr

DesignNRank is seeking a professional, customer-focused Chat Agent to provide timely and effective assistance to customers through live chat and other digital communication channels. The ideal

New

Launch Focus

Technical Support

Rochester, NY

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus,

CannaSense Total Wellness

Entry Level Chat Support

$18.50 - $24.25/hr

CannaSense Total Wellness Cultivating Responsible Cannabis Use CannaSense Total Wellness is currently training volunteers across the country to help man our chat support system. You do not have to be

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism

Bileddo Associates

Remote Live Chat Agent

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism

Fabric

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial

Fabric

Customer Support Specialist

New York, NY · Remote

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial

BASYS Processing

Customer Support Specialist

Lenexa, KS · On-site

$17 - $22.75/hr

**Seeking 11am-8pm CST Shift only!** Grow with a team that leads with service and builds with purpose. At Basys, we believe success is built on relationships, not transactions. We collaborate, solve

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$16.75 - $22.50/hr

**Seeking 11am-8pm CST Shift only!** Grow with a team that leads with service and builds with purpose. At Basys, we believe success is built on relationships, not transactions. We collaborate, solve

previous pagenext page

Showing results 21-40

All JobsBusiness JobsVolunteer Live Chat Support Jobs

Volunteer Live Chat Support information

See salary details

$8

$19

$33

How much do volunteer live chat support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for volunteer live chat support in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Volunteer Live Chat Support vs Customer Service Representative?

AspectVolunteer Live Chat SupportCustomer Service Representative
CredentialsOften none or minimal; training providedTypically requires relevant experience or certifications
Work EnvironmentRemote, online chat platformsIn-office or remote, phone and in-person interactions
Employer & IndustryNonprofits, charities, online platformsCorporations, retail, service industries
Search & Comparison IntentVolunteer roles, online support, non-profitCustomer support, client interaction, paid roles

Volunteer Live Chat Support involves providing online assistance for nonprofits or online platforms, often without formal credentials, focusing on helping users remotely. Customer Service Representatives typically handle paid support roles across various industries, requiring more formal experience or certifications. Both roles involve communication skills but differ mainly in compensation, environment, and employer type.

More about Volunteer Live Chat Support jobs

What cities are hiring for Volunteer Live Chat Support jobs?

Cities with the most Volunteer Live Chat Support job openings:

What are the most commonly searched types of Live Chat Support jobs?

The most popular types of Live Chat Support jobs are:

What states have the most Volunteer Live Chat Support jobs?

States with the most job openings for Volunteer Live Chat Support jobs include:

What job categories do people searching Volunteer Live Chat Support jobs look for?

The top searched job categories for Volunteer Live Chat Support jobs are:

Volunteer Live Chat Support jobs near you
Infographic showing various Volunteer Live Chat Support job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,804 per year, or $19.1 per hour.

Chat Agent

DesignNRank

Colorado Springs, CO • Remote

$15.75 - $21.25/hr

Full-time

Posted 3 days ago

New

Job description

DesignNRank is seeking a professional, customer-focused Chat Agent to provide timely and effective assistance to customers through live chat and other digital communication channels. The ideal candidate will have excellent written communication skills, strong attention to detail, a helpful attitude, and the ability to manage multiple customer conversations while maintaining a high standard of service.

The Chat Agent will serve as an important point of contact between customers and the company, helping resolve questions, provide accurate information, troubleshoot basic issues, and escalate matters when additional assistance is required.

Key Responsibilities

  • Respond promptly and professionally to customers through live chat and digital communication channels.
  • Provide accurate information regarding products, services, orders, accounts, and general inquiries.
  • Understand customer concerns and provide clear, helpful, and appropriate solutions.
  • Handle multiple chat conversations efficiently while maintaining accuracy and professionalism.
  • Troubleshoot basic customer issues and escalate complex matters to the appropriate department.
  • Document customer interactions, requests, and resolutions accurately in company systems.
  • Follow established customer service procedures, communication standards, and escalation protocols.
  • Maintain a positive, courteous, and professional tone in all customer interactions.
  • Protect customer information and maintain confidentiality at all times.
  • Work collaboratively with other departments to resolve customer concerns.
  • Identify recurring customer issues and communicate relevant trends or feedback to supervisors.
  • Meet established performance standards, including response time, resolution quality, customer satisfaction, and productivity.
  • Remain knowledgeable about company services, policies, procedures, and updates.

Required Qualifications

  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service, chat support, call center, technical support, or a related role is preferred.
  • Excellent written and verbal communication skills.
  • Strong typing, grammar, spelling, and attention-to-detail skills.
  • Ability to multitask and prioritize work in a fast-paced environment.
  • Strong problem-solving and critical-thinking abilities.
  • Comfortable working with computers, chat platforms, CRM systems, and other digital tools.
  • Ability to work independently while also collaborating effectively with a team.
  • Professional, dependable, patient, and customer-oriented attitude.

Preferred Skills

  • Experience providing customer support through live chat.
  • Familiarity with CRM and help-desk platforms.
  • Strong knowledge of Microsoft Office or comparable productivity tools.
  • Ability to learn new software and company systems quickly.
  • Experience handling sensitive customer information professionally.

What Success Looks Like

A successful Chat Agent consistently provides fast, accurate, courteous, and solution-oriented customer support. The ideal candidate is dependable, communicates clearly, remains calm under pressure, and takes ownership of customer concerns from initial contact through resolution or appropriate escalation.