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Tech Chat Support Jobs in Texas (NOW HIRING)

Zelis

Client Support Specialist

Plano, TX · On-site

$17.25 - $23.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Skimmer

$15.75 - $21.50/hr

Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat support to our ... Strong multitasking and prioritization skills - you stay calm under pressure * Tech-savviness - you ...

New

TaskUs

Sales Representative

New Braunfels, TX

... chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and ...

TaskUs

Sales Representative

New Braunfels, TX · On-site

... chat support * Experience in customer service, sales, billing, collections, or technical support About Us: We are a collective of highly capable humans, who understand how to deploy technology and ...

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Showing results 1-20

All JobsTech Chat Support JobsTech Chat Support Jobs in Texas

Tech Chat Support information

See Texas salary details

$25.2K

$40.5K

$61.5K

How much do tech chat support jobs pay per year?

As of Jul 15, 2026, the average yearly pay for tech chat support in Texas is $40,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $43,800.00 per year, depending on experience, location, and employer.

What is a Tech Chat Support job?

A Tech Chat Support job involves assisting customers with technical issues through online chat. Support agents help troubleshoot problems, provide guidance on product usage, and resolve technical concerns efficiently. They typically work with predefined scripts, troubleshooting steps, and knowledge bases to offer accurate solutions. Strong communication skills, technical knowledge, and patience are crucial for success in this role.

What are typical daily responsibilities for someone in a Tech Chat Support position?

As a Tech Chat Support professional, your day usually involves responding to customer inquiries and troubleshooting technical issues via live chat platforms. You'll document each interaction, follow established procedures to resolve problems, and escalate more complex issues to higher-level support when needed. The role often requires multitasking across several chats at once and collaborating with other support team members to share information or updates. This fast-paced, customer-focused environment helps build strong communication and problem-solving skills while providing valuable technical support experience.

What are the key skills and qualifications needed to thrive in the Tech Chat Support position, and why are they important?

To thrive as a Tech Chat Support, you need strong troubleshooting abilities, a good understanding of computer systems and applications, and typically a high school diploma or relevant technical certification. Familiarity with help desk ticketing systems, live chat platforms, and knowledge bases is often required. Excellent written communication, patience, and a customer-focused attitude are standout soft skills in this role. These skills and qualities help ensure that customer issues are resolved efficiently and with a positive experience, directly impacting customer satisfaction and company reputation.

What are the most commonly searched types of Tech Chat Support jobs in Texas? The most popular types of Tech Chat Support jobs in Texas are:
What are popular job titles related to Tech Chat Support jobs in Texas? For Tech Chat Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Tech Chat Support jobs in Texas look for? The top searched job categories for Tech Chat Support jobs in Texas are:
Tech Chat Support jobs near you
Implementation / Client Onboarding / Chat Support

Implementation / Client Onboarding / Chat Support

ADP

El Paso, TX • On-site

$17.50/hr

Full-time

PTO

Posted just now

Job description

ADP is hiring Implementation Specialists for client onboarding using chat support. This is a hybrid position working 3 days in the office and 2 days at home each week.
  • Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
  • Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
  • Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

If so, this may be an opportunity for you. Read on and decide for yourself.
As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.
You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
  • Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
  • Implement ADP Technologies. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
  • Partner Internally. You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
  • Multi-Task & Communicate. You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams.
  • You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE: Required Qualifications
  • Prior experience is not required; we will train you to be successful!
  • You can work overtime hours during peak seasons
  • Bilingual in English and Spanish is a plus!
  • Prior Chat experience is a plus.

YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:
  • Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!
#LI-Hybrid
$17.50 / hour
ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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