$15.75 - $21.50/hr
Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat support to our ... Remote work friendly * Comprehensive learning and development budget * A manager dedicated to your ...
$15.75 - $21.50/hr
Every day, you'll: * Deliver friendly, knowledgeable phone, email, and chat support to our ... Remote work friendly * Comprehensive learning and development budget * A manager dedicated to your ...
Customer Experience Specialist - Insurance Call Center (Austin, TX or Remote, FL)
Austin, TX · On-site +1
$20 - $23.50/hr
Open to remote candidates in Florida. * Schedule: Full-time, with paid training. * License: Texas ... Serve as the first point of contact for inbound calls and chat support * Handle billing questions ...
Customer Experience Specialist - Insurance Call Center (Austin, TX or Remote, FL)
Austin, TX · On-site +1
$20 - $23.50/hr
Open to remote candidates in Florida. * Schedule: Full-time, with paid training. * License: Texas ... Serve as the first point of contact for inbound calls and chat support * Handle billing questions ...
Customer Experience Specialist - Insurance Call Center (Austin, TX or Remote, FL)
Austin, TX · On-site +1
$20 - $23.50/hr
Open to remote candidates in Florida. * Schedule: Full-time, with paid training. * License: Texas ... Serve as the first point of contact for inbound calls and chat support * Handle billing questions ...
Customer Experience Specialist - Insurance Call Center (Austin, TX or Remote, FL)
Austin, TX · On-site +1
$20 - $23.50/hr
Open to remote candidates in Florida. * Schedule: Full-time, with paid training. * License: Texas ... Serve as the first point of contact for inbound calls and chat support * Handle billing questions ...
Customer Technical Support Specialist
Dallas, TX · Remote
$18.50/hr
Offers chat support and makes outbound calls as needed through the customer support line. Utilizes ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
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Customer Technical Support Specialist
Dallas, TX · Remote
$18.50/hr
Offers chat support and makes outbound calls as needed through the customer support line. Utilizes ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
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Remote Customer Support Associate
Austin, TX · Remote
$17.25 - $23.75/hr
We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...
Remote Customer Support Associate
Austin, TX · Remote
$17.25 - $23.75/hr
We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone *Assist with scheduling ...
Customer Support Specialist
Houston, TX · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Customer Support Specialist
Houston, TX · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Client Support Specialist (Remote)
Austin, TX · Remote
$17.75 - $24/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Austin, TX · Remote
$17.75 - $24/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Houston, TX · Remote
$17.25 - $23.25/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Houston, TX · Remote
$17.25 - $23.25/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Fort Worth, TX · Remote
$17.25 - $23.25/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Fort Worth, TX · Remote
$17.25 - $23.25/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
San Antonio, TX · Remote
$16.25 - $21.75/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
San Antonio, TX · Remote
$16.25 - $21.75/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Dallas, TX · Remote
$17.75 - $24/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Dallas, TX · Remote
$17.75 - $24/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
Remote Support Representative
Amarillo, TX · Remote
$15.50 - $20/hr
We are seeking a professional and customer-focused Remote Support Representative to assist ... Respond to customer inquiries via phone, email, chat, and online platforms * Assist customers with ...
Remote Support Representative
Amarillo, TX · Remote
$15.50 - $20/hr
We are seeking a professional and customer-focused Remote Support Representative to assist ... Respond to customer inquiries via phone, email, chat, and online platforms * Assist customers with ...
Systems Administrator
Bedford, TX · Remote
Initial contact for inbound phone and chat support request. * Provide support and maintenance of ... Remote Integris is an equal opportunity employer, committed to diversity and inclusion. All ...
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Quick apply
Systems Administrator
Bedford, TX · Remote
Initial contact for inbound phone and chat support request. * Provide support and maintenance of ... Remote Integris is an equal opportunity employer, committed to diversity and inclusion. All ...
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Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
Customer Service Representative
El Paso, TX · Remote
$14.50 - $19.75/hr
... video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry ...
Temporary Trainer
Austin, TX · Remote
$20 - $22/hr
As a Temporary Trainer working remote in the United States, youll be a part of bringing humanity to ... In this role, youll support and actively engage new hires in a training environment to develop ...
Temporary Trainer
Austin, TX · Remote
$20 - $22/hr
As a Temporary Trainer working remote in the United States, youll be a part of bringing humanity to ... In this role, youll support and actively engage new hires in a training environment to develop ...
This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in ... Provides proactive front-line candidate communication support, including telephone, email and chat.
This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in ... Provides proactive front-line candidate communication support, including telephone, email and chat.
Remote Client Support Agent - San Antonio, TX
San Antonio, TX · Remote
$17 - $22.50/hr
Join OneTouch Direct as a Remote Client Support Agent , where you will play a key role in ... Respond to incoming customer inquiries via phone, email, and chat. * Demonstrate a thorough ...
Remote Client Support Agent - San Antonio, TX
San Antonio, TX · Remote
$17 - $22.50/hr
Join OneTouch Direct as a Remote Client Support Agent , where you will play a key role in ... Respond to incoming customer inquiries via phone, email, and chat. * Demonstrate a thorough ...
Remote Client Support Agent - San Antonio, TX
San Antonio, TX · On-site +1
$17 - $22.50/hr
Join OneTouch Direct as a Remote Client Support Agent , where you will play a key role in ... Respond to incoming customer inquiries via phone, email, and chat. * Demonstrate a thorough ...
Remote Client Support Agent - San Antonio, TX
San Antonio, TX · On-site +1
$17 - $22.50/hr
Join OneTouch Direct as a Remote Client Support Agent , where you will play a key role in ... Respond to incoming customer inquiries via phone, email, and chat. * Demonstrate a thorough ...
Temporary Remote Chat Support information
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$15.75 - $21.50/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 23 days ago
Job description
About Skimmer
At Skimmer, we're on a mission to modernize the pool and spa service industry. More than 6,000 pool pros rely on our platform to manage and grow their businesses - and we're just getting started.
We're a private equity-backed, fast-growing SaaS company made up of big thinkers with small egos. Our software powers a surprisingly large niche of 70,000+ pool companies, and our customers love us almost as much as we love them (our reviews say it all).
If you're passionate about helping people, thrive in a fast-paced environment, and want to join a team that genuinely cares about what they do - come make a splash with us.
What You'll Do
As a Customer Support Representative, you'll be on the front lines helping pool pros succeed with Skimmer. Every day, you'll:
Your work won't just solve problems - it'll help shape how thousands of businesses operate more efficiently every day.
What You Bring
Tools We Use
Experience with these is a plus (but not required - we'll train you up!):
Our support team utilizes a range of tools to ensure efficient operations and seamless customer interactions:
Our Values
At Skimmer, we:
These aren't just words - they guide how we show up every day for our customers and each other.
Why You'll Love It Here
At Skimmer we are deeply committed to building a diverse and inclusive workplace (it's in our values). We're proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
We also acknowledge that there is no "perfect" candidate - if you fulfill the majority of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply.
Skimmer has downtown office spaces in Austin, TX and Toronto, ON, and remote-first employees around the US. Right now we can hire hybrid employees in Austin and Toronto, or remote employees in the following states: Alabama, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Michigan, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, and Virginia.
At Skimmer, we're on a mission to modernize the pool and spa service industry. More than 6,000 pool pros rely on our platform to manage and grow their businesses - and we're just getting started.
We're a private equity-backed, fast-growing SaaS company made up of big thinkers with small egos. Our software powers a surprisingly large niche of 70,000+ pool companies, and our customers love us almost as much as we love them (our reviews say it all).
If you're passionate about helping people, thrive in a fast-paced environment, and want to join a team that genuinely cares about what they do - come make a splash with us.
What You'll Do
As a Customer Support Representative, you'll be on the front lines helping pool pros succeed with Skimmer. Every day, you'll:
- Deliver friendly, knowledgeable phone, email, and chat support to our customers
- Guide customers through product features, troubleshooting, and best practices
- Collaborate cross-functionally with Product, Success, and Engineering to surface feedback and resolve issues
- Build trust through genuine empathy, clear communication, and a touch of humor (we like to have fun while we work!)
- Become a Skimmer expert - not just knowing how the product works, but why it matters to the pros who depend on it
Your work won't just solve problems - it'll help shape how thousands of businesses operate more efficiently every day.
What You Bring
- A knack for clear, confident, and friendly communication
- Experience in customer support, technical support, or billing support
- Strong multitasking and prioritization skills - you stay calm under pressure
- Tech-savviness - you pick up new tools quickly and love helping others do the same
- Availability to work Monday-Friday, 9:30am - 6:00PM CDT
Tools We Use
Experience with these is a plus (but not required - we'll train you up!):
Our support team utilizes a range of tools to ensure efficient operations and seamless customer interactions:
- Intercom: For chat support.
- Dialpad: For handling calls.
- HubSpot: CRM and comprehensive customer tracking.
- Notion: For knowledge sharing and documentation.
- Stripe and QBO: For managing billing and payments.
- Slack: For facilitating internal communications.
Our Values
At Skimmer, we:
- Realize that our customers' success is our success
- Build humble, diverse teams who have fun winning together
- Drive results with urgency and ownership
- Earn trust through transparency and honest communication
These aren't just words - they guide how we show up every day for our customers and each other.
Why You'll Love It Here
- A mission-driven company with genuine customer love
- A collaborative, ego-free culture that celebrates progress over perfection
- Opportunities to grow and advance as Skimmer scales
- The chance to help thousands of pool pros run smoother, smarter businesses
- A leadership team that values clarity, empathy, and follow-through
- Competitive base pay + bonus potential
- Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents')
- Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers.
- Immediate access to 401(k) with company match
- Flexible PTO (MINIMUM of 10 days required every year)
- 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner
- Remote work friendly
- Comprehensive learning and development budget
- A manager dedicated to your development
At Skimmer we are deeply committed to building a diverse and inclusive workplace (it's in our values). We're proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
We also acknowledge that there is no "perfect" candidate - if you fulfill the majority of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply.
Skimmer has downtown office spaces in Austin, TX and Toronto, ON, and remote-first employees around the US. Right now we can hire hybrid employees in Austin and Toronto, or remote employees in the following states: Alabama, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Michigan, North Carolina, Ohio, Oregon, Rhode Island, Tennessee, Texas, and Virginia.
About Skimmer
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Austin, TX, US
Year founded
2017