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How much do part time chat support jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for part time chat support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time chat support agents, and how can they be managed?

Part-time chat support agents often face challenges like managing multiple conversations simultaneously and adapting to varying customer inquiries. Time management and multitasking skills are essential, as agents may need to resolve issues quickly while maintaining quality service. Regular training and clear communication with supervisors can help address knowledge gaps, and most teams provide detailed resources and escalation paths for complex queries. Collaboration with full-time colleagues and team leads is also encouraged to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Part Time Chat Support representative, and why are they important?

To thrive as a Part Time Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, ticketing systems, and CRM software is often required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in addressing customer concerns efficiently. These skills ensure accurate, timely, and positive interactions that are essential for maintaining customer satisfaction and loyalty.

What is the difference between Part Time Chat Support vs Part Time Customer Service Representative?

AspectPart Time Chat SupportPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeBasic communication skills, sometimes technical knowledge
Work EnvironmentOnline, remote chat platformsOnline or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on online chat roles, flexible hoursBroader customer service roles, multi-channel support

Part Time Chat Support and Part Time Customer Service Representative roles share similar skills and work environments but differ mainly in communication channels. Chat support is primarily online via live chat, while customer service reps may handle calls and emails. Both roles are common in customer-focused industries, with chat support often appealing for its flexibility and remote nature.

What are part time chat support jobs?

Part time chat support jobs involve assisting customers via online chat platforms, typically for businesses that provide products or services. Employees handle customer inquiries, resolve issues, and provide information, all through text-based conversations. These roles are often remote or office-based and usually require good communication skills, basic computer literacy, and the ability to multitask. Part time positions offer flexible hours, making them suitable for students, parents, or those seeking supplemental income.
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What are the most commonly searched types of Chat Support jobs? The most popular types of Chat Support jobs are:
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Part Time Chat Support jobs near you
Infographic showing various Part Time Chat Support job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.
Part-Time Tech Support Repair Specialist

Part-Time Tech Support Repair Specialist

Automotive Keys Group (AKG)

Vernon Hills, IL • On-site

$22 - $23/hr

Part-time

Posted 19 days ago

Job description

Position Summary:  The Part-time Tech Support Specialist is a call center–based role responsible for handling inbound and outbound customer calls focused primarily on key programming support, along with troubleshooting and guiding repairs of key cutting and key programming machines. The Specialist works with customers by phone, and email to diagnose issues, walk customers through programming procedures, and coordinate machine repair when needed.

This position works part-time, 4 days per week:
 

Sunday 9-5

Mon 12-4

Friday 12-4

Saturday 9-5

Key Responsibilities:

  • Assist AKG customers via phone, email, and chat with key programming questions — including transponder, remote, and smart key programming procedures — and troubleshoot issues with key cutting and key programming machines.
  • Diagnose and resolve programming errors, key/vehicle compatibility issues, and machine faults, offering quick and effective solutions over the phone whenever possible.
  • Walk customers through user-serviceable repairs over the phone, and coordinate with the in-house repair team when a machine must be sent in for service.
  • Coach customers on routine maintenance, calibration, and best practices for their key cutting and programming machines to help them avoid future issues.
  • Work with machine and software vendors to resolve manufacturer warranty issues and to keep customers current on firmware, software, and vehicle database updates.
  • Collaborate with other departments, such as warehouse and sales, to ensure smooth operations and customer satisfaction.
  • Stay current on automotive key programming developments — new vehicle platforms, transponder and smart key technologies, and machine firmware releases — to provide accurate, up-to-date support.

Education and Experience Required:

  • High school diploma or equivalent.
  • 2+ years of experience in customer service.
  • Proficient in computer software systems including MS Office and MS Excel.
  • Working knowledge of customer relationship management (CRM) and call center / ticketing systems.
  • Ability to sit at a workstation and handle a high volume of calls throughout the shift.

Preferred Skills and Abilities:

  • Proven experience in technical support in a call center or help desk environment, preferably in the automotive locksmith or key programming industry.
  • Strong technical skills, with the ability to troubleshoot key cutting and key programming machines and a working understanding of automotive transponder, remote, and immobilizer systems.
  • Excellent communication skills and the ability to explain technical concepts clearly to customers.
  • Ability to work under pressure in a call queue environment and handle multiple customer issues simultaneously.
  • Familiarity with key cutting and key programming equipment (e.g., Triton, Futura, MVP Pro, AutoProPad, or similar) is a plus.
  • A proactive and customer-focused attitude with a strong problem-solving mindset.

Job Type: Part-time

Expected Hours:

Sunday 9-5

Mon 12-4

Friday 12-4

Saturday 9-5

Pay: $22-23/hour

Comprehensive benefits package offered.

Must be authorized to work in the United States on a full-time basis

Apply