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Online Live Chat Support Jobs (NOW HIRING)

Burjline Builders

Chat Support Agent

Oklahoma City, OK · On-site

$25 - $35/hr

Job Overview Lightspeed HQ is seeking a dedicated and articulate Chat Support Agent to join our dynamic team on a full-time basis in Oklahoma City, Oklahoma, United States . As a leading cloud-based

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism

D H Radomski Inc

Live chat agent

Hartford, CT

$20 - $33/hr

Join Our Team as a Live Chat Agent at D. H. Radomski Inc.! Are you a great communicator with a knack for helping people? At D. H. Radomski Inc., we're looking for a friendly and detail-oriented Live

Posted today

Bileddo Associates

Remote Live Chat Agent

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism

Aniesis Pharma

Remote Chat Support Agent

$19.25 - $25.50/hr

Remote Chat Support Agent This is a remote position open to residents of the United States only. Company Overview Aniesispharma is a leading pharmaceutical company that specializes in the development

Launch Focus

Technical Support

Rochester, NY · On-site

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus,

Burjline Builders

Remote Live Chat Agent

$15.75 - $21.25/hr

Live Chat Agent We are seeking a proactive, detail-oriented Live Chat Agent to support the daily administrative and operational activities of our food and beverage business. The ideal candidate will

Our Company

Internet Chat Support

Seffner, FL · On-site

$15/hr

Join the ROOMS TO GO ONLINE CHAT TEAM!!!!! Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach

MyPrize

Customer Experience Specialist

$18.25 - $22.75/hr

MyPrize is an all-new online crypto casino enabling novel multiplayer experiences. MyPrize offers a unique platform where users can play directly alongside their favorite creators and friends,

DR Horton, Inc.

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

DR Horton

Online Sales Concierge

Knoxville, TN · On-site

$14.75 - $19/hr

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality

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All JobsOnline Live Chat Support Jobs

Online Live Chat Support information

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How much do online live chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for online live chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Are online live chat support jobs legit?

Online live chat support jobs are legitimate roles that involve assisting customers through online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should be cautious of scams and verify the employer's credibility before applying.

What does an online live chat support representative do?

An Online Live Chat Support representative assists customers in real time through online chat platforms. Their main responsibilities include answering questions about products or services, troubleshooting issues, resolving complaints, and providing information to help customers make decisions. They ensure customer satisfaction by delivering prompt and accurate responses. These representatives often work for e-commerce sites, tech companies, banks, and other businesses that need to provide immediate online assistance.

What are the key skills and qualifications needed to thrive as an online live chat support representative?

To thrive as an Online Live Chat Support representative, you need excellent written communication skills, fast typing abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Strong problem-solving, patience, and multitasking abilities help you stand out when assisting multiple customers in real time. These skills ensure efficient, accurate, and empathetic support, leading to higher customer satisfaction and loyalty.

How do you become an online live chat support agent?

To become an online live chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or chat platforms. Some employers may prefer prior experience in customer support or related fields, and training is often provided on the job.

What are some common challenges faced by online live chat support representatives and how can they be addressed?

Online Live Chat Support representatives often encounter challenges such as managing multiple conversations simultaneously, addressing difficult or frustrated customers, and quickly finding accurate information to resolve inquiries. To address these challenges, it's important to develop strong multitasking skills, stay calm under pressure, and become familiar with internal knowledge bases and resources. Regular training, effective communication with team members, and utilizing chat scripts or templates can also help streamline responses and improve customer satisfaction.

What is the difference between Online Live Chat Support vs Customer Service Representative?

AspectOnline Live Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or tech supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote or office-based; primarily online communicationOffice or remote; phone, email, or in-person interactions
Industry UsageTech, retail, e-commerce, service industriesRetail, banking, telecom, hospitality
Common Search/ComparisonYesYes

Online Live Chat Support specialists focus on real-time online communication via chat platforms, often in tech or e-commerce sectors. Customer Service Representatives handle a broader range of communication channels, including phone and email, across various industries. While both roles require strong communication skills, Online Live Chat Support roles are more specialized in online chat interactions, whereas Customer Service Representatives may handle multiple channels and customer issues.

More about Online Live Chat Support jobs
What cities are hiring for Online Live Chat Support jobs? Cities with the most Online Live Chat Support job openings:
What are the most commonly searched types of Live Chat Support jobs? The most popular types of Live Chat Support jobs are:
What states have the most Online Live Chat Support jobs? States with the most job openings for Online Live Chat Support jobs include:
Online Live Chat Support jobs near you
Infographic showing various Online Live Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

Chat Support Agent

Burjline Builders

Oklahoma City, OK • On-site

$25 - $35/hr

Other

Posted 4 days ago

Job description

Job Overview
Lightspeed HQ is seeking a dedicated and articulate Chat Support Agent to join our dynamic team on a full-time basis in Oklahoma City, Oklahoma, United States. As a leading cloud-based commerce platform, Lightspeed empowers businesses in the retail, hospitality, and eCommerce sectors by providing them with the tools to manage operations, analyse sales, and enhance the customer experience. This is an excellent opportunity to become part of an organisation recognised for its integrated solutions that streamline operational workflow for a diverse range of clients.
The successful candidate will be the first point of contact for our valued customers, providing exceptional support and technical assistance through live chat. We are looking for a proactive problem-solver with a passion for customer satisfaction. The offered salary for this position is $25 - $35 USD per hour.
Responsibilities
• Provide timely, accurate, and professional support to customers via live chat.
• Troubleshoot and resolve customer issues related to Lightspeed's software, including inventory management, customer orders, and sales analytics.
• Guide users through platform features and functionalities to ensure they are maximising the value of our services.
• Clearly document all customer interactions, technical issues, and resolutions within our CRM system.
• Escalate complex problems to the appropriate internal teams while maintaining ownership of the customer issue.
• Strive to meet and exceed individual and team performance metrics, including customer satisfaction scores.
• Contribute to our knowledge base by creating and updating support documentation.
• Identify and report recurring customer issues and potential software bugs to the product development team.
Qualifications
• Proven experience in a customer support role, preferably within a SaaS or technology-focused environment.
• Exceptional written communication skills, with a strong grasp of grammar and punctuation.
• Excellent problem-solving and analytical abilities with a keen attention to detail.
• The ability to multitask effectively, managing multiple chat conversations simultaneously without compromising on quality.
• A patient, empathetic, and customer-focused demeanour.
• A high degree of technical aptitude and the ability to learn new software quickly.
• Experience with retail, hospitality, or eCommerce operations is highly advantageous.
• Familiarity with CRM software (e.g., Zendesk, Salesforce) is desirable.
Benefits
• A competitive hourly wage and a comprehensive benefits package.
• Opportunities for professional development and career progression within a growing global company.
• A collaborative, inclusive, and supportive team environment.
• The chance to make a real impact on businesses around the world by helping them succeed.
Locations Oklahoma City

Apply