Burjline Builders

18 Burjline Builders Jobs Hiring Near You

We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to provide administrative and operational support to senior leadership. The ideal candidate will help manage ...

Administrative Assistant

Iowa City, IA · On-site

$17.25 - $23.50/hr

About the role We are seeking a dedicated and organized Administrative Assistant to join our team in a full-time remote capacity. In this role, you will provide essential support to our operations ...

Administrative Assistant

Manhattan, NY · On-site

$19.75 - $26.75/hr

About the role We are seeking a dedicated and highly organized Administrative Assistant to join our team in New York. In this full-time position, you will provide crucial support to ensure the ...

Administrative Assistant

Columbus, OH · On-site

$45K - $98K/yr

Administrative Assistant Truong Rehabilitation Center is seeking a highly organised and compassionate Administrative Assistant to join our dedicated team. This is a Full-Time position based at our ...

Warehouse Associate

Houston, TX · On-site

$15.25 - $18.25/hr

Warehouse Associate Join General Packing Corporation as a Warehouse Associate and play a vital role in ensuring smooth and efficient operations within our supply chain. This position is perfect for ...

Administrative assistant

Manhattan, NY · On-site

$19.75 - $26.75/hr

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office ...

Call Center -Appointment Scheduler Specialist ( Day or Night )

Burjline Builders

Indianapolis, IN • On-site

$28 - $42/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Remote Call Centre Appointment Scheduler
Company: Heartland Dental
Location: Remote (United States Based)
Employment Type: Full-Time
Salary: $28 - $42 USD per hour
About Heartland Dental
Heartland Dental is a leading Dental Support Organisation (DSO) dedicated to providing world-class, non-clinical administrative support to dentists, hygienists, and their teams. What started with a single dental practice has grown into a network supporting over 2,800 doctors in more than 1,700 locations across the United States. Our unique, doctor-led culture and business model empower dental professionals to focus on delivering the highest quality patient care while we manage the day-to-day administrative workflow. Our mission is to support dental teams as they serve their communities, enabling them to build exceptional careers and deliver outstanding value.
Job Overview
We are seeking a motivated and detail-oriented Remote Call Centre Appointment Scheduler to join our dedicated team. In this vital role, you will be a crucial first point of contact for patients, responsible for efficiently managing appointments across numerous supported dental practices. The ideal candidate is an exceptional communicator with a passion for delivering excellent customer service and the ability to thrive in a fast-paced, remote environment. This position offers flexibility with both day and night shifts available.
Key Responsibilities
• Professionally handle high volumes of inbound and outbound calls to schedule, confirm, and reschedule patient appointments.
• Accurately manage and coordinate appointment diaries for multiple dental practices, ensuring optimal scheduling and efficiency.
• Provide patients with essential information regarding dental services, practice locations, and appointment preparation.
• Meticulously update and maintain patient records within our database with a high degree of accuracy.
• Deliver an outstanding level of customer service, resolving patient enquiries with empathy and professionalism.
• Collaborate effectively with internal teams and dental practice staff to ensure a seamless patient experience.
• Consistently meet and exceed individual and team performance targets.
Qualifications and Skills
• Proven experience in a customer service, call centre, or appointment scheduling role is essential.
• Exceptional verbal and written communication skills with a professional and courteous telephone manner.
• Strong organisational and multitasking abilities, with a keen eye for detail.
• Proficiency in using computers and familiarity with CRM systems or scheduling software.
• A self-motivated individual with the discipline to work effectively in a remote setting.
• The flexibility to work various shift patterns to meet business needs, including days and/or nights.
• Previous experience in the dental or healthcare industry is highly desirable but not required.
BENEFITS
  • 401(k)
  • 401(k) Matching
  • AD&D Insurance
  • Health Insurance
  • Health Savings Account
  • Dental Insurance
  • Disability Insurance
  • Vision Benefits & Discounted Services
  • Employee Assistance Program
  • Employee Discount
  • Life Insurance
  • Opportunities for Advancement
  • Paid Time Off
  • Paid Training
  • Professional Development Assistance
  • Referral Program

Locations Indianapolis