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Flex Email Chat Support Jobs (NOW HIRING)

Agent, Chat

Manchester, MD

$14.25 - $19/hr

Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively.

Medical Customer Service Representative

$17.25 - $21.50/hr

Email * Chat * Provide accurate information regarding: * Appointment scheduling * Medical services * Insurance support * Billing inquiries * Deliver a compassionate, patient-first customer experience

CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem ... chat and email-based interactions . In this role, you won't be on the phones; instead, you'll be ...

$17/hr

... email, chat and other communications channels ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...

Email Developer

Chicago, IL · On-site

$60 - $90/hr

Yes, we do email, phone and chat support for our clients, but we differentiate ourselves by investing in our people and work environment! We create a needed & known atmosphere to foster your growth ...

New

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...

$103 - $105/hr

Manager - Email and Chat Digital Operations Posted Tuesday, August 4, 2026 at 10:00 AM Job Title ... Supports expense management and overall achievement of company goals. * Performs other duties and ...

New

Provide first-class customer service to all customers by phone, email, chat and in person, etc ... Willingness to participate in activities supporting students and Odessa College stakeholders ...

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Flex Email Chat Support information

See salary details

$14

$26

$44

How much do flex email chat support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for flex email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Flex Email Chat Support vs Customer Service Representative?

AspectFlex Email Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes certifications in communicationSimilar credentials, often with additional training in product knowledge
Work EnvironmentRemote or online chat platformsCall centers, retail, or office settings
Industry UsageCommon in e-commerce, tech, and online servicesWidespread across various industries including retail, telecom, and finance
Primary CommunicationText-based chat and emailPhone calls, emails, and sometimes chat

Flex Email Chat Support focuses on online chat and email communication, often remotely, while Customer Service Representatives may handle calls and in-person interactions. Both roles require strong communication skills, but the work environment and primary communication channels differ.

More about Flex Email Chat Support jobs

What cities are hiring for Flex Email Chat Support jobs?

Cities with the most Flex Email Chat Support job openings:

What are the most commonly searched types of Email Chat Support jobs?

The most popular types of Email Chat Support jobs are:

What states have the most Flex Email Chat Support jobs?

States with the most job openings for Flex Email Chat Support jobs include:

What job categories do people searching Flex Email Chat Support jobs look for?

The top searched job categories for Flex Email Chat Support jobs are:

Infographic showing various Flex Email Chat Support job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

$14.25 - $19/hr

Full-time

Posted 19 days ago


Job description

JOB DESCRIPTION

JOB TITLE: Agent, Chat

Department: Operations

Reports To: Supervisor

Supervisory Responsibilities: None

Date: 5/13/2020

__________________

Summary/Objective: Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively. They need to be able to manage several conversations at once while still providing the best support possible to the customers.

Main Duties and Responsibilities:

Receive and Promptly Respond to customer queries

Document Issues and resolutions

Learn about new products and services

Identify possible website issues

Data Entry

Customer Service

Comply with all established policies (General, Security of Information, Compliance) and Standards of conduct established by KM2. Your duties will include but not be restricted to the above.

Other responsibilities or duties as assigned by direct supervisor

Education / Experience / Credentials

High School minimum

Call center - chat experience (preferred, not required)

Competencies/Skills

Strong command of the English language - both written and comprehension

Engages Proactively - ability to drive the conversation, ask relevant questions

Multitasks Effectively

Strong customer service skills

Computer literacy / navigation

Problem-solving skills

Organization skills

Great attitude

Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigne