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Internship Email Chat Support Jobs (NOW HIRING)

Pavago

Medical Customer Service Representative

$17.25 - $21.50/hr

Email * Chat * Provide accurate information regarding: * Appointment scheduling * Medical services * Insurance support * Billing inquiries * Deliver a compassionate, patient-first customer experience

Maverick Payments

Merchant Support Lead

Calabasas, CA · On-site

$27 - $33/hr

Provide first-class customer service/support via telephone, email, chat, and any future channel. * Triage inbound customer communications, monitor priority of tickets assigned to the queue, and ...

FirstLight

Customer Support Specialist

Portsmouth, NH · On-site

$22 - $25/hr

Customer Service at FirstLight is a progressive work group providing many services to internal and external customers including; billing, LNP, directory, phone/email/chat support, provisioning ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$17/hr

... email, chat and other communications channels ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...

FirstLight

Customer Support Specialist

Victor, NY · On-site

$22 - $25/hr

Customer Service at FirstLight is a progressive work group providing many services to internal and external customers including; billing, LNP, directory, phone/email/chat support, provisioning ...

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ... email and technical support requests; and to document, track and monitor issues ensuring a timely ...

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Internship Email Chat Support information

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How much do internship email chat support jobs pay per hour?

As of May 31, 2026, the average hourly pay for internship email chat support in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is the difference between Internship Email Chat Support vs Customer Service Representative?

AspectInternship Email Chat SupportCustomer Service Representative
CredentialsHigh school diploma or ongoing educationHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentRemote or office-based, focusing on email and chat communicationOffice or remote, handling calls, emails, and live chat
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across retail, telecom, and service industries
Search & Comparison IntentEntry-level, training, and internship opportunitiesFull-time customer support roles with more responsibilities

Internship Email Chat Support roles are typically entry-level positions focused on assisting customers via email and chat, often as part of training or internship programs. Customer Service Representatives handle a broader range of communication channels and responsibilities, often requiring more experience. Both roles are vital in customer support but differ mainly in experience level and scope of duties.

More about Internship Email Chat Support jobs
What cities are hiring for Internship Email Chat Support jobs? Cities with the most Internship Email Chat Support job openings:
What are the most commonly searched types of Email Chat Support jobs? The most popular types of Email Chat Support jobs are:
What states have the most Internship Email Chat Support jobs? States with the most job openings for Internship Email Chat Support jobs include:
What job categories do people searching Internship Email Chat Support jobs look for? The top searched job categories for Internship Email Chat Support jobs are:
Internship Email Chat Support jobs near you
Infographic showing various Internship Email Chat Support job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 5% Internship, 1% As Needed, 24% Full Time, 57% Part Time, and 12% Contract. Highlights an 79% Physical, 14% Hybrid, and 7% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.

Chat Support Specialist

Law Office of Richard Franzblau, LLC

New York, NY • Remote

$30 - $35/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are looking for a highly motivated and customer-oriented Digital Chat Support Specialist to join our team. In this role, you will be responsible for providing outstanding support to customers through digital communication platforms. You will engage with customers, answer their questions, resolve issues, and ensure a positive experience across various digital channels.

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, or other digital communication platforms in a timely and professional manner.
  • Resolve customer issues, concerns, and inquiries related to products, services, or account information.
  • Provide accurate product and service information, guiding customers through troubleshooting steps and solutions.
  • Follow up on customer inquiries to ensure issues are resolved and satisfaction is achieved.
  • Maintain a high level of customer satisfaction through prompt and courteous service.
  • Document and track all customer interactions in the company's CRM or support software.
  • Collaborate with other departments (e.g., sales, technical support, etc.) to escalate complex issues when needed.
  • Ensure that all communication complies with company policies and standards.
  • Contribute to the improvement of digital support processes, identifying trends or frequent issues and suggesting improvements.

Skills and Qualifications:

  • Proven experience in a customer service or support role, particularly in digital chat support.
  • Excellent written communication skills with the ability to convey information clearly and professionally.
  • Problem-solving skills to address customer concerns effectively and efficiently.
  • Ability to multi-task and manage time well in a fast-paced environment.
  • Proficient in using chat support software, CRM systems, and other digital tools.
  • Strong attention to detail and accuracy in entering customer information and tracking interactions.
  • Empathy and patience when interacting with customers.
  • Ability to work both independently and as part of a team.
  • Knowledge of company products and services or the willingness to learn.
  • Fluency in English (additional languages are a plus).

Preferred Qualifications:

  • Experience with LiveChat, Zendesk, Intercom, or similar digital support platforms.
  • Familiarity with social media and other customer service channels (e.g., Twitter, Facebook, etc.).
  • Knowledge of SEO best practices or digital marketing principles (optional but beneficial).

Work Environment:

  • Remote work opportunity, with flexibility in hours.
  • Full-time/Part-time positions available.
  • Competitive salary and benefits package.