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On Call Email Chat Support Jobs (NOW HIRING)

$40 - $45/hr

Respond to customer inquiries via live chat & email * Provide accurate account support and updates * Escalate issues when needed using internal tools * Maintain service quality and data accuracy

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ... Provides support after hours via on-call cell phone. ADDITIONAL FUNCTIONS and RESPONSIBILITIES ...

Merchant Support Lead

Calabasas, CA · On-site

$27 - $33/hr

Provide first-class customer service/support via telephone, email, chat, and any future channel. * Triage inbound customer communications, monitor priority of tickets assigned to the queue, and ...

Customer Service at FirstLight is a progressive work group providing many services to internal and external customers including; billing, LNP, directory, phone/email/chat support, provisioning ...

Customer Support Specialist

Victor, NY · On-site

$22 - $25/hr

Customer Service at FirstLight is a progressive work group providing many services to internal and external customers including; billing, LNP, directory, phone/email/chat support, provisioning ...

Resolve technical inquiries across email, chat (powered by Slack), and portal engagements ... Live event monitoring and on-call coverage: Monitor metrics during large network events and ...

$17/hr

... email, chat and other communications channels ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...

Customer Support Engineer

Denver, NY · On-site

$77.06K - $108.78K/yr

Resolve technical inquiries across email, chat, and Slack with a target first response time (FRT ... Live event monitoring and on-call coverage: Monitor metrics during large network events and ...

Provide first-class customer service to all customers by phone, email, chat and in person, etc ... Willingness to participate in activities supporting students and Odessa College stakeholders ...

E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer ...

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On Call Email Chat Support information

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How much do on call email chat support jobs pay per hour?

As of May 28, 2026, the average hourly pay for on call email chat support in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between On Call Email Chat Support vs Customer Service Representative?

AspectOn Call Email Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes certifications in communication or support toolsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote or on-site, handling email and chat inquiriesOn-site or remote, handling calls, emails, and in-person interactions
Industry UsageCommon in tech, e-commerce, telecomWidespread across retail, banking, healthcare
Search & Comparison IntentUnderstanding support roles involving email/chatGeneral customer service roles

On Call Email Chat Support primarily focuses on assisting customers via email and chat platforms, often remotely, with specialized tools. Customer Service Representatives handle a broader range of interactions, including calls and in-person support. Both roles require strong communication skills but differ in interaction methods and scope.

What cities are hiring for On Call Email Chat Support jobs? Cities with the most On Call Email Chat Support job openings:
What are the most commonly searched types of Email Chat Support jobs? The most popular types of Email Chat Support jobs are:
What states have the most On Call Email Chat Support jobs? States with the most job openings for On Call Email Chat Support jobs include:
Chat Support Specialist Remote Work From Home

Chat Support Specialist Remote Work From Home

Sutherland

Remote

$40 - $45/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

About the job Chat Support Specialist Remote Work From Home
Company:
Sutherland Breezy (Remote-First HR & Staffing Provider)
Pay:
$40 $45 per hour + Weekly pay + Performance bonuses
Location:
Remote (USA)
About the Role:
We are hiring professional and friendly Chat Support Specialists to remotely assist U.S. customers via online messaging no phone calls required. Youll help answer questions, resolve account issues, and provide a positive experience with every interaction.
Key Responsibilities:

  • Respond to customer inquiries via live chat & email
  • Provide accurate account support and updates
  • Escalate issues when needed using internal tools
  • Maintain service quality and data accuracy
  • Deliver friendly, fast, and professional support
Requirements:
  • Strong English typing & communication skills
  • High-speed internet and remote workspace
  • Basic computer navigation skills
  • Willingness to learn and follow procedures
  • No experience required paid training provided
  • (Call center or customer service experience is a plus)
Benefits & Perks:
  • $40-$45/hr + weekly pay + performance bonuses
  • 100% Remote Work company-provided tools & software
  • Comprehensive medical, dental & vision insurance
  • 401(k) retirement plan with company match
  • Paid Time Off + flexible scheduling options
  • Tuition assistance & continuing education support
  • Ongoing mentorship, paid training & coaching
  • Reward & incentive programs for top performers
  • Career-growth path: QA, Trainer, Supervisor roles
  • Inclusive culture where your voice matters

Work Hours:
Full-time (4045 hours/week)
Multiple shifts available across U.S. time zones (weekend/evening availability is a plus).
How to Apply:
Submit your resume and a short message explaining why youre interested via:
careers@sutherlandbreezy.com
or apply directly on our website: www.sutherlandbreezy.com/careers