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On Call Email Chat Support Jobs (NOW HIRING)

Remote Live Chat Support Representative Location: Remote, Global Workplace Type: Remote About the ... Solid basic computer skills, including familiarity with web browsers, email, and common office ...

Remote Live Chat Support Representative Location: Remote, Global Workplace Type: Remote About the ... Solid basic computer skills, including familiarity with web browsers, email, and common office ...

Remote Live Chat Support Representative Fracture Diagnostics International is actively seeking a ... Solid basic computer skills, including familiarity with web browsers, email, and common office ...

Remote Live Chat Support Representative Location: Remote, Global Workplace Type: Remote About the ... Solid basic computer skills, including familiarity with web browsers, email, and common office ...

Agent, Chat

Manchester, MD

$14.25 - $19/hr

Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively.

In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital ...

Remote Live Chat Agent

OR · On-site +1

$28/hr

In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital ...

In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital ...

In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital ...

In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital ...

Medical Customer Service Representative

$17.25 - $21.50/hr

Email * Chat * Provide accurate information regarding: * Appointment scheduling * Medical services * Insurance support * Billing inquiries * Deliver a compassionate, patient-first customer experience

Hybrid Web Chat Agent

Warren, MI · Hybrid

$20 - $22/hr

Call Center Support * Data Entry * Email Correspondence * Problem Solving * Attention to Detail * Sales Support Job Type & Location This is a Contract position based out of Warren, MI. Pay and ...

Showing results 21-40

On Call Email Chat Support information

See salary details

$12

$21

$43

How much do on call email chat support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for on call email chat support in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between On Call Email Chat Support vs Customer Service Representative?

AspectOn Call Email Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes certifications in communication or support toolsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote or on-site, handling email and chat inquiriesOn-site or remote, handling calls, emails, and in-person interactions
Industry UsageCommon in tech, e-commerce, telecomWidespread across retail, banking, healthcare
Search & Comparison IntentUnderstanding support roles involving email/chatGeneral customer service roles

On Call Email Chat Support primarily focuses on assisting customers via email and chat platforms, often remotely, with specialized tools. Customer Service Representatives handle a broader range of interactions, including calls and in-person support. Both roles require strong communication skills but differ in interaction methods and scope.

What cities are hiring for On Call Email Chat Support jobs?

Cities with the most On Call Email Chat Support job openings:

What are the most commonly searched types of Email Chat Support jobs?

The most popular types of Email Chat Support jobs are:

What states have the most On Call Email Chat Support jobs?

States with the most job openings for On Call Email Chat Support jobs include:

What are popular job titles related to On Call Email Chat Support jobs?

For On Call Email Chat Support jobs, the most frequently searched job titles are:

***TALENT POOLING*** Customer Support Representative

Remote

$17.50 - $22.25/hr

Other

Posted 10 days ago


Job description

***TALENT POOLING*** Customer Support Representative

We are building our talent pool for skilled and service-oriented Customer Support Representatives who are passionate about providing exceptional support experiences. This opportunity is ideal for individuals who thrive in a fast-paced, remote environment and enjoy helping customers resolve issues efficiently and professionally.

Key Responsibilities

  • Respond to customer inquiries via email, chat, or phone in a timely and professional manner
  • Provide accurate information and effective solutions to customer concerns
  • Document interactions, feedback, and issues in the company's support system
  • Escalate complex or unresolved cases to higher-level support when necessary
  • Collaborate with internal teams to ensure a positive customer experience
  • Maintain up-to-date knowledge of company products, services, and policies
  • Contribute to the continuous improvement of customer service processes

Qualifications

  • At least 2 years of experience in a Customer Support, Customer Service, or Helpdesk role
  • Strong written and verbal communication skills
  • Excellent problem-solving and multitasking abilities
  • Empathetic, patient, and customer-focused mindset
  • Proficiency with customer support and productivity tools, such as:
    • Helpdesk and ticketing systems (Zendesk, Freshdesk, Intercom, HubSpot, Salesforce Service Cloud)
    • CRM platforms (Salesforce, Zoho, HubSpot CRM)
    • Communication tools (Slack, Zoom, Microsoft Teams)
    • Knowledge base or chat support tools (LiveChat, Front, Help Scout)
    • Microsoft Office or Google Workspace applications
  • Comfortable working independently in a fully remote environment
  • Flexible and adaptable to changing priorities and customer needs