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On Call Email Chat Support Jobs Near Me

Ohio Hearing & Audiology

Patient Care Advocate

Delaware, OH

$16.75 - $21.75/hr

Ability to Respond to emails from patients/providers and communicate with prospective customers via chat and social media * Ability to support to all levels of management in all areas of the region ...

Ohio Hearing & Audiology

Patient Care Advocate

Delaware, OH · On-site

$16.75 - $21.75/hr

Ability to Respond to emails from patients/providers and communicate with prospective customers via chat and social media * Ability to support to all levels of management in all areas of the region ...

Alpaca Audiology

Patient Care Advocate

Delaware, OH · On-site

$16.75 - $21.75/hr

Ability to Respond to emails from patients/providers and communicate with prospective customers via chat and social media * Ability to support to all levels of management in all areas of the region ...

World Elite Inc

Front Desk Associate (Morning)

Powell, OH · On-site

$11 - $18/hr

Greet and assist families with a smileAnswer customer inquiries via phone, email, chat, or in-personProvide support with sign-ups and schedulingKeep our space tidy and organizedHelp with inventory ...

World Elite Inc

Front Desk Associate (Evening)

Powell, OH · On-site

$12 - $18/hr

Greet and assist families with a smileAnswer customer inquiries via phone, email, chat, or in-personProvide support with sign-ups and schedulingKeep our space tidy and organizedHelp with inventory ...

World Elite Inc

Front Desk Associate (Morning)

Powell, OH · On-site

$11 - $18/hr

Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and scheduling * Keep our space tidy and organized * Help with inventory and computer tasks * Be a team ...

World Elite Inc

Front Desk Associate (Morning)

Powell, OH · On-site

$11 - $18/hr

Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and scheduling * Keep our space tidy and organized * Help with inventory and computer tasks * Be a team ...

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How much do on call email chat support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for on call email chat support in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

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On Call Email Chat Support jobs near you
A map of the United States highlighting the number of On Call Email Chat Support job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of On Call Email Chat Support job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Patient Care Advocate

Ohio Hearing & Audiology

Delaware, OH

$16.75 - $21.75/hr

Full-time

Re-posted 25 days ago

Job description

Ohio Hearing, part of Alpaca Audiology is looking for a talented and competitive Regional Customer Service/Sales Advocate to handle all levels of communication (email, chat, inbound and outbound calls) and generate appointments in a specific region.

A successful advocate must be friendly, persuasive, and patient.  The goal is to promote business growth by expanding the company’s clientele.

The advocate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. One must be comfortable placing and or receiving over 100 calls per day to new and existing patients, generating interest from qualifying prospects and “closing sales”. Said individual will work on site in one of our Regional locations alongside our hearing instrument specialists and other office personnel.

Responsibilities

  • Ability to gather information, schedule appointments, answer inquiries, and log call outcomes in multiple systems
  • Capacity to navigate through multiple computer applications with speed and accuracy in a fast-paced work environment
  • Ability to multi-task and prioritize tasks effectively and efficiently
  • Ability to source new opportunities through inbound/outbound lead follow-up and outbound cold calls
  • Ability to Respond to emails from patients/providers and communicate with prospective customers via chat and social media
  • Ability to support to all levels of management in all areas of the region front facing customers or on the phone

Requirements

  • HS Diploma or higher.
  • Call center, customer service/sales experience.
  • Proficiency with technology/software applications.
  • Must be proficient in Excel.
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Track record of over-achieving quota
  • Strong phone presence and experience making over 100 of calls per day
  • Experience working with a CRM and multiple systems
  • Ability to multi-task, prioritize, and manage time effectively
  • Self-Sufficient and passionate about success

 

 

 

 

 

 

 

 

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