ZipRecruiter

Log In

1

On Call Email Chat Support Jobs in Indiana (NOW HIRING)

M&K Truck Centers

IT Administrator

Muncie, IN · On-site

... email & chat and on occasion in person, some travel to remote locations will be required. Job ... Escalate tickets to the on call field technician for each site if needed * Responsible for creating ...

New

Greenhouse

Technical Support Specialist

Ireland, IN

Serve as the first point of contact for technical support communications via email, chat, and video calls, providing timely assistance, troubleshooting issues, and ensuring a high-quality customer ...

Arise Virtual Solutions

$16.50 - $21.25/hr

Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...

next page

Showing results 1-20

People also search for

All JobsOn Call Email Chat Support JobsOn Call Email Chat Support Jobs in Indiana

On Call Email Chat Support information

What is the difference between On Call Email Chat Support vs Customer Service Representative?

AspectOn Call Email Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes certifications in communication or support toolsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote or on-site, handling email and chat inquiriesOn-site or remote, handling calls, emails, and in-person interactions
Industry UsageCommon in tech, e-commerce, telecomWidespread across retail, banking, healthcare
Search & Comparison IntentUnderstanding support roles involving email/chatGeneral customer service roles

On Call Email Chat Support primarily focuses on assisting customers via email and chat platforms, often remotely, with specialized tools. Customer Service Representatives handle a broader range of interactions, including calls and in-person support. Both roles require strong communication skills but differ in interaction methods and scope.

What are the most commonly searched types of Email Chat Support jobs in Indiana? The most popular types of Email Chat Support jobs in Indiana are:
What cities in Indiana are hiring for On Call Email Chat Support jobs? Cities in Indiana with the most On Call Email Chat Support job openings:
On Call Email Chat Support jobs near you

Remote Customer Support Associate

Essence Journey

Indianapolis, IN • Remote

$16.75 - $23/hr

Other

Posted 16 days ago

Job description

Remote Customer Support Associate

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.

Key Responsibilities
  • Provide timely, professional support to clients via email, chat, and phone
  • Assist with scheduling, follow-ups, and general administrative tasks
  • Maintain accurate records and document client interactions
  • Collaborate with internal teams to resolve issues and improve overall client satisfaction
  • Identify opportunities to enhance processes and improve the client experience
Qualifications
  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Comfortable using digital tools, email, and chat platforms for remote work
  • Ability to work independently while managing priorities effectively
  • Previous experience in customer service, administration, or support is a plus but not required
Benefits
  • Flexible remote work schedule
  • Professional development opportunities and access to training programs
  • Collaborative and supportive team culture
  • Access to company resources and tools to ensure success
  • Exclusive employee perks
Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

Apply