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Remote Email Chat Support Jobs in Indiana (NOW HIRING)

Arise Virtual Solutions

$16.50 - $21.25/hr

The Arise ® Platform is an online portal that connects you to remote customer service ... channels (email, chat, video calls). No degree necessary - This is a great work-from-home ...

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Fort Wayne, IN · On-site +1

$16.75 - $22.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Sevita

Direct Support _ Remote Supports Monitor

Colburn, IN · Remote

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual ... Notification to all designated contacts of issues via email, text or phone calls of all issues ...

tmn

Direct Support _ Remote Supports Monitor

Lafayette, IN · Remote

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual ... Notification to all designated contacts of issues via email, text or phone calls of all issues ...

tmn

Direct Support _ Remote Supports Monitor

Lafayette, IN · Remote

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual ... Notification to all designated contacts of issues via email, text or phone calls of all issues ...

tmn

Direct Support _ Remote Supports Monitor

Lafayette, IN · Remote

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual ... Notification to all designated contacts of issues via email, text or phone calls of all issues ...

Sevita

Direct Support _ Remote Supports Monitor

Lafayette, IN · On-site +1

$14.50 - $17.50/hr

Remote Support: Provides indirect supervision, support or assistance in accordance with individual ... Notification to all designated contacts of issues via email, text or phone calls of all issues ...

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Remote Email Chat Support information

See Indiana salary details

$13

$24

$42

How much do remote email chat support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote email chat support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.
More about Remote Email Chat Support jobs
What are the most commonly searched types of Email Chat Support jobs in Indiana? The most popular types of Email Chat Support jobs in Indiana are:
What are popular job titles related to Remote Email Chat Support jobs in Indiana? For Remote Email Chat Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Indiana look for? The top searched job categories for Remote Email Chat Support jobs in Indiana are:
What cities in Indiana are hiring for Remote Email Chat Support jobs? Cities in Indiana with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Indiana as of May 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,555 per year, or $24.8 per hour.

Remote Customer Support Associate

Essence Journey

Indianapolis, IN • Remote

$16.75 - $23/hr

Other

Posted 16 days ago

Job description

Remote Customer Support Associate

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.

Key Responsibilities
  • Provide timely, professional support to clients via email, chat, and phone
  • Assist with scheduling, follow-ups, and general administrative tasks
  • Maintain accurate records and document client interactions
  • Collaborate with internal teams to resolve issues and improve overall client satisfaction
  • Identify opportunities to enhance processes and improve the client experience
Qualifications
  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Comfortable using digital tools, email, and chat platforms for remote work
  • Ability to work independently while managing priorities effectively
  • Previous experience in customer service, administration, or support is a plus but not required
Benefits
  • Flexible remote work schedule
  • Professional development opportunities and access to training programs
  • Collaborative and supportive team culture
  • Access to company resources and tools to ensure success
  • Exclusive employee perks
Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

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