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On Call Email Chat Support Jobs in Oklahoma (NOW HIRING)

VEHLO

Technical Support Representative

Tulsa, OK · On-site

$17/hr

Provide technical support to merchants through phone, email, chat, text messaging, remote support tools, and our ticketing system * Troubleshoot payment devices, software integrations, network ...

360 Payments

Customer Support Specialist

Tulsa, OK

$16/hr

This position provides direct support to business owners through phone calls, email, chat, text messaging, through our ticketing platform while assisting with account maintenance, reconciliation ...

Vehlo

Technical Support Representative

Tulsa, OK · On-site

$17/hr

Provide technical support to merchants through phone, email, chat, text messaging, remote support tools, and our ticketing system * Troubleshoot payment devices, software integrations, network ...

Vehlo

Technical Support Representative

Tulsa, OK · On-site

Provide technical support to merchants through phone, email, chat, text messaging, remote support tools, and our ticketing system * Troubleshoot payment devices, software integrations, network ...

VEHLO

Customer Support Specialist

Tulsa, OK · On-site

$16/hr

This position provides direct support to business owners through phone calls, email, chat, text messaging, through our ticketing platform while assisting with account maintenance, reconciliation ...

Lennar

Loan Officer Associate

Oklahoma City, OK · On-site

Support and Coordination: Update the loan application with any missing data. Maintain notes within ... Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Lennar

Loan Officer Associate

Oklahoma City, OK · On-site

Support and Coordination: Update the loan application with any missing data. Maintain notes within ... Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Dream Voyages

Social Media Travel Planner

Norman, OK · Remote

Book seamless journeys via email, chat, and phone with accuracy and enthusiasm * Use social media ... Nurture post-booking relationships to support clients before, during, and after every trip * Spot ...

New

BOK Financial

Part Time - Personal Banker

Stillwater, OK · On-site

$15.50 - $19/hr

Working knowledge of banking, retail sales operations and/or contact center operations including phone, email and chat support * Excellent verbal communication skills; effectively and courteously ...

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All JobsOn Call Email Chat Support JobsOn Call Email Chat Support Jobs in Oklahoma

On Call Email Chat Support information

What is the difference between On Call Email Chat Support vs Customer Service Representative?

AspectOn Call Email Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes certifications in communication or support toolsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote or on-site, handling email and chat inquiriesOn-site or remote, handling calls, emails, and in-person interactions
Industry UsageCommon in tech, e-commerce, telecomWidespread across retail, banking, healthcare
Search & Comparison IntentUnderstanding support roles involving email/chatGeneral customer service roles

On Call Email Chat Support primarily focuses on assisting customers via email and chat platforms, often remotely, with specialized tools. Customer Service Representatives handle a broader range of interactions, including calls and in-person support. Both roles require strong communication skills but differ in interaction methods and scope.

What are the most commonly searched types of Email Chat Support jobs in Oklahoma? The most popular types of Email Chat Support jobs in Oklahoma are:
What cities in Oklahoma are hiring for On Call Email Chat Support jobs? Cities in Oklahoma with the most On Call Email Chat Support job openings:
On Call Email Chat Support jobs near you

Customer Service Representative (Medical)

Interchange RX LLC

Tulsa, OK

$16 - $18.50/hr

Full-time

Posted 5 days ago

Job description

About Us
Interchange Rx, LLC dba PDC Rx is a boutique pharmacy benefits management company based in Tulsa, OK. Our mission is simple yet impactful: to deliver exceptional, personalized service that drives client satisfaction, long-term growth, and meaningful partnerships.

At PDC Rx, we don’t believe in one-size-fits-all service. We go beyond transactions to build real relationships—because to us, it’s never just business, it’s always personal. That mindset is at the heart of everything we do and a big reason our clients trust us.


What It’s Like to Work Here
We know that great service starts with a great team. That’s why we’ve created an environment where you feel supported, valued, and empowered to succeed:

  • Modern, comfortable office setting
  • Complimentary food and beverages in the office
  • $40 monthly cell phone reimbursement after 90 days
  • A genuinely collaborative and supportive team culture
  • Health and wellness initiatives designed with you in mind

This is a place where your work matters—and where your team has your back.

Join Our Team
We’re looking for a Customer Service Representative who enjoys helping others and takes pride in delivering exceptional service. In this role, you’ll partner with pharmacies and hospices to provide customized solutions that meet their unique needs.

Every interaction—whether by phone, email, chat, or fax—is an opportunity to make a meaningful impact. If you thrive in a fast-paced environment and enjoy solving problems while staying organized and detail-oriented, you’ll fit right in.

What You’ll Do
Responsibilities include, but are not limited to:

  • Collaborate effectively within a team environment
  • Follow department policies and procedures with consistency
  • Maintain a positive, professional attitude with clients and coworkers
  • Accurately enter data while multitasking and managing priorities
  • Handle sensitive information with confidentiality and in compliance with HIPAA regulations
  • Communicate clearly and professionally across phone, email, chat, and fax
  • Troubleshoot pharmacy issues, including medication rejections and prior authorizations
  • Take on additional responsibilities as needed

Schedule & Availability
  • Training: Monday–Friday, 9:00 a.m. to 5:00 p.m. (first 6 weeks)
  • Post-training schedule may vary based on business needs
  • Overtime may be required as needed
  • Participation in an on-call rotation, including nights, weekends, and holidays
  • We support clients 24/7/365, including after-hours emergency admit calls

What We’re Looking For
  • Minimum of 1 year of customer service experience
  • Healthcare or pharmacy-related experience strongly preferred
  • Working knowledge of medications is a plus
  • Strong time management, multitasking, and attention to detail
  • Ability to remain accurate and composed in a fast-paced environment

Compensation & Details
  • $16.00–$18.50 per hour, based on experience
  • $18.50 starting pay for candidates with an active Pharmacy Technician certification
  • Additional pay for on-call and after-hours weekend coverage (after training)
  • Full-time, on-site position
  • Background check required

Why PDC Rx?
If you’re looking for more than just a job—if you want to be part of a team where your contributions are valued, your growth is supported, and your work truly makes a difference—you’ll find that here at PDC Rx.

Equal Opportunity Employer
PDC Rx is committed to creating an inclusive workplace. All applicants are considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, disability, veteran status, or any other protected classification in accordance with applicable laws.

We are dedicated to providing equal access to employment opportunities and encourage applicants needing accommodations to reach out to a member of our management team.

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