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Overnight Email Chat Support Jobs (NOW HIRING)

Merchant Support Lead

Calabasas, CA ยท On-site

$27 - $33/hr

Provide first-class customer service/support via telephone, email, chat, and any future channel. * Triage inbound customer communications, monitor priority of tickets assigned to the queue, and ...

Customer Service at FirstLight is a progressive work group providing many services to internal and external customers including; billing, LNP, directory, phone/email/chat support, provisioning ...

Customer Support Specialist

Victor, NY ยท On-site

$22 - $25/hr

Customer Service at FirstLight is a progressive work group providing many services to internal and external customers including; billing, LNP, directory, phone/email/chat support, provisioning ...

$17/hr

... email, chat and other communications channels ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...

IT Support Associate

Memphis, TN ยท On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ... email and technical support requests; and to document, track and monitor issues ensuring a timely ...

Provide first-class customer service to all customers by phone, email, chat and in person, etc ... Willingness to participate in activities supporting students and Odessa College stakeholders ...

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Overnight Email Chat Support information

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$14

$26

$44

How much do overnight email chat support jobs pay per hour?

As of May 30, 2026, the average hourly pay for overnight email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Overnight Email Chat Support vs Customer Service Representative?

AspectOvernight Email Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, often 10 PM to 6 AMTypically daytime hours, but can include evenings and weekends
Communication MethodPrimarily email and online chatPhone, email, and in-person interactions
Work EnvironmentRemote or call center settingOffice or remote
Required SkillsStrong written communication, tech-savvy, problem-solvingVerbal communication, patience, multitasking

Overnight Email Chat Support focuses on assisting customers via email and chat during overnight hours, emphasizing written communication skills. Customer Service Representatives often handle a broader range of communication channels and may work during regular hours. Both roles require excellent communication skills but differ mainly in work hours and interaction methods.

What cities are hiring for Overnight Email Chat Support jobs? Cities with the most Overnight Email Chat Support job openings:
What are the most commonly searched types of Email Chat Support jobs? The most popular types of Email Chat Support jobs are:
What states have the most Overnight Email Chat Support jobs? States with the most job openings for Overnight Email Chat Support jobs include:

Concierge Team Member- Online Chat Support

TANGANYIKA WILDLIFE PARK LLC

Goddard, KS โ€ข On-site

$13.50/hr

Full-time

Posted 5 days ago


Job description

Craft WOW Moments. Inspire Action. Drive Conservation.
At Tanganyika Wildlife Park, we go beyond caring for animals. We create once-in-a-lifetime experiences that make you say "WOW". Inspiring generations to become conservation champions.
If you're passionate about animals, driven by purpose, and believe that one moment can change a life then this is where you belong.
Why Tanganyika?
A Front Row Seat to Conservation in Action
We're not a zoo. We're an experience. At Tanganyika, you'll be part of a team pioneering interactive conservation experiences that educate, engage, and empower. We do conservation a bit different our focus is conservation one person at a time. Making people aware of the species, getting them interested, and then calling them to action.
Work That Gives You Goosebumps
From helping a toddler feed a giraffe for the first time to guiding a training session with a curious lemur, your job here is anything but ordinary. This is the kind of place where work and wonder collide.
Real Growth. Real Mentorship. Real Impact.
Whether you're starting your career or seeking your next challenge, Tanganyika invests in you. We care about you beyond the workplace with initiatives to help our team reduce their consumer debt to an employee assistance program to our Dream Manager program, we want you to become the best YOU.
A Culture That Cares-For Animals and Humans
We lead with love, and it shows. Our team is fiercely supportive, deeply passionate, and united by a shared purpose. And yes, your "co-workers" might include sloths, rhinos, and porcupines.
Purpose That Reaches Beyond the Park
Every guest you help supports a larger mission. Your work helps create meaningful experiences that inspire conservation action around the world.
Are you looking for a fun place to work? Do you enjoy helping people and creating exceptional customer experiences? Tanganyika Wildlife Park is looking for energetic, reliable, and team-oriented individuals to join our Concierge Team as an Concierge Team Member- Online Chat Support!
At Tanganyika, you'll gain valuable, marketable skills while having fun and being part of a unique work environment. Our employees love the park's continuous growth, exciting animal encounters, and the opportunity to learn new things every day. Plus, our team members enjoy a family-like atmosphere that encourages personal growth and development. Sometimes you even get to meet a sloth during lunch or say hi to a rhino while running an errand!
Come join our Concierge team and help us create wildly different guest experiences!
Concierge Team Member - Online Chat Support
Our Online Chat Support Team Members help create a great guest experience by assisting guests through Go High Level online chat, email, text, and phone calls. This role also supports the Concierge and Sales teams as needed.
Responsibilities Include:
  • Assisting guests through online chat, email, text, and phone calls
  • Answering guest questions about tickets, memberships, and experiences
  • Helping guests plan their visit to the park
  • Supporting the Sales Lead with guest communication tasks
  • Assisting with additional Concierge tasks when needed
  • Creating positive "WOW" moments for guests

The Ideal Candidate:
  • Has strong communication and customer service skills
  • Is comfortable talking on the phone
  • Works well independently and stays organized
  • Is reliable, professional, and team-oriented
  • Learns new technology platforms quickly

Schedule:
  • Training will take place during weekday shifts alongside the Sales Lead.
  • Once trained, this position will primarily work weekends with weekday flexibility
  • Expected schedule is approximately 30-40 hours per week

What We Offer
  • Starting pay of $13.50/hr contingent on at least 12 hours of weekday availability during spring and fall
  • Professional development opportunities
  • In-house discounts
  • Employee Assistance Program (EAP) for staff and immediate family
  • Complimentary admission to TWP for yourself and family

Apply at https://tanganyikawildlifeparkllc.easyapply.co
If you have any issues apply please email amoody@twpark.com for assistance.
Please make sure to check your emails, this is how we will be communicating to you about your application.