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Overnight Email Chat Support Jobs (NOW HIRING)

Syntricate Technologies

$14.25 - $18/hr

E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer ...

Truck Hero

Product Support Specialist Tier 1

This role will support the management of inbound touchpoints, via all channels (i.e., phone, email, chat, and social media) to assess the customer's product needs for timely resolution ensuring the ...

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How much do overnight email chat support jobs pay per hour?

As of May 30, 2026, the average hourly pay for overnight email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Overnight Email Chat Support vs Customer Service Representative?

AspectOvernight Email Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, often 10 PM to 6 AMTypically daytime hours, but can include evenings and weekends
Communication MethodPrimarily email and online chatPhone, email, and in-person interactions
Work EnvironmentRemote or call center settingOffice or remote
Required SkillsStrong written communication, tech-savvy, problem-solvingVerbal communication, patience, multitasking

Overnight Email Chat Support focuses on assisting customers via email and chat during overnight hours, emphasizing written communication skills. Customer Service Representatives often handle a broader range of communication channels and may work during regular hours. Both roles require excellent communication skills but differ mainly in work hours and interaction methods.

What cities are hiring for Overnight Email Chat Support jobs? Cities with the most Overnight Email Chat Support job openings:
What are the most commonly searched types of Email Chat Support jobs? The most popular types of Email Chat Support jobs are:
What states have the most Overnight Email Chat Support jobs? States with the most job openings for Overnight Email Chat Support jobs include:
Overnight Email Chat Support jobs near you
Customer Service Representative - (Inbound Calls, Chat, Email, Front Desk)

Customer Service Representative - (Inbound Calls, Chat, Email, Front Desk)

Spectrumam

Houston, TX • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Customer Service Representative
(Inbound calls, Chat, Email & Front Desk)
If you are looking for a new career in a stable, recession-proof industry where you can use your incredible customer service skills to solve problems for our homeowners, then this might be the position for you. We are looking for someone that thrives in fast-paced multitasking, which can solve complex problems quickly - with a smile!
WHO IS SPECTRUM ASSOCIATION MANAGEMENT?
We are an HOA Management Company... NO, NOT the internet company!! We manage the operations of many homeowners' associations throughout Texas and Arizona. We are proud to be one of the most respected and recognized companies in our industry. Named Best Place to Work for the last 18 years in a row! We are energetic and passionate about our goals that have led to continued company growth, which translates to more opportunities for our employees (or as we call them, Oddballs!)
WHO ARE WE LOOKING FOR?
We are looking for highly motivated people who can multitask across different communication platforms and have a passion for customer success. We operate a contact center with a friendly and team-oriented atmosphere where we support thousands of diverse requests daily. Our homeowners contact us in many channels - phone, email, chat and assisting in the front office. Experience in a fast-paced call center environment or similar type of customer service role is desired, buy may not be required if you know you will excel in that type of environment.
What is the Top 5 Qualities of someone that is successful at this role:
1) Self-Motivated individual that over-achieves goals set for you and your department.
2) Fast learner that can understand that complex service we manage, to best serve the homeowner.
3) Resilient and positive attitude while handling many difficult interactions with homeowners.
4) Tech wizardry to efficiently use CHAT, EMAIL, PHONE, and client database tools seamlessly
5) Strong passion for customer success and pride on resolution of homeowner concerns
Please visit https://spectrumam.com/careers for a visual description of the role and benefit details.
SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS
We offer a comprehensive package that is more than just a paycheck
  • Recognized as Best Places to work for the past 18 years in a row. k since 2007!
  • Fastest Growing Company - Fast Track 50 in 2020.
  • San Antonio-based homeowners' association management company. (With offices throughout Texas and Arizona)
  • Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.
  • Work / Life balance.
  • 5 weeks of PTO to allow for rest, travel, family, and hobbies.
  • 40 paid hours per year for community service activities.
  • 11 Annual Paid Holidays.
  • Paid Training - Internal Learning and Development Management System.
  • The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
  • Free medical clinic in-house (in the San Antonio office - virtual appointments for other offices).
  • Well-structured career track plan with a 6-month review.
  • Hours - Monday - Friday 8:00 am - 5:00 pm
  • Pay $15.00/hr. with reviews and performance increase opportunities every 6 months.

  • Office Location:
    • 16001 Park Ten Place
      Houston, Texas 77084

For more information about Spectrum Association Management, visit our website at https://spectrumam.com/careers/
Spectrum Association Management is an Equal Opportunity Employer.

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