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Evening Email Chat Support Jobs (NOW HIRING)

Agent, Chat

Manchester, MD

$14.25 - $19/hr

Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively.

Medical Customer Service Representative

$17.25 - $21.50/hr

Email * Chat * Provide accurate information regarding: * Appointment scheduling * Medical services * Insurance support * Billing inquiries * Deliver a compassionate, patient-first customer experience

CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem ... chat and email-based interactions . In this role, you won't be on the phones; instead, you'll be ...

$17/hr

... email, chat and other communications channels ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...

Email Developer

Chicago, IL · On-site

$60 - $90/hr

Yes, we do email, phone and chat support for our clients, but we differentiate ourselves by investing in our people and work environment! We create a needed & known atmosphere to foster your growth ...

New

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...

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Showing results 1-20

Evening Email Chat Support information

See salary details

$14

$26

$44

How much do evening email chat support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for evening email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Evening Email Chat Support vs Customer Service Representative?

AspectEvening Email Chat SupportCustomer Service Representative
Work EnvironmentRemote, online chat and email support during evening hoursIn-office or remote, phone, email, or in-person support during regular hours
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, interpersonal skills, multitasking
Common CertificationsNone mandatory, customer service or communication courses preferredCustomer service certifications optional but beneficial
Industry UsageCommon in e-commerce, tech support, online servicesRetail, telecom, hospitality, various sectors

While both roles involve assisting customers, Evening Email Chat Support primarily focuses on online chat and email communication during evening hours, often remotely. Customer Service Representatives may handle a broader range of communication channels and work during regular hours. Both roles require strong communication skills, but the support role is more specialized in digital communication and flexible scheduling.

What cities are hiring for Evening Email Chat Support jobs?

Cities with the most Evening Email Chat Support job openings:

What are the most commonly searched types of Email Chat Support jobs?

The most popular types of Email Chat Support jobs are:

What states have the most Evening Email Chat Support jobs?

States with the most job openings for Evening Email Chat Support jobs include:

$14.25 - $19/hr

Full-time

Posted 19 days ago


Job description

JOB DESCRIPTION

JOB TITLE: Agent, Chat

Department: Operations

Reports To: Supervisor

Supervisory Responsibilities: None

Date: 5/13/2020

__________________

Summary/Objective: Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively. They need to be able to manage several conversations at once while still providing the best support possible to the customers.

Main Duties and Responsibilities:

Receive and Promptly Respond to customer queries

Document Issues and resolutions

Learn about new products and services

Identify possible website issues

Data Entry

Customer Service

Comply with all established policies (General, Security of Information, Compliance) and Standards of conduct established by KM2. Your duties will include but not be restricted to the above.

Other responsibilities or duties as assigned by direct supervisor

Education / Experience / Credentials

High School minimum

Call center - chat experience (preferred, not required)

Competencies/Skills

Strong command of the English language - both written and comprehension

Engages Proactively - ability to drive the conversation, ask relevant questions

Multitasks Effectively

Strong customer service skills

Computer literacy / navigation

Problem-solving skills

Organization skills

Great attitude

Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigne