Agent, Chat
$14.25 - $19/hr
Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively.
$14.25 - $19/hr
Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively.
$14.25 - $19/hr
Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively.
$30 - $35/hr
... Live Chat Support to engage with online visitors, answer inquiries, and help convert website ... through chat, email, text, or phone as appropriate. * Maintain accurate customer records and ...
Quick apply
$30 - $35/hr
... Live Chat Support to engage with online visitors, answer inquiries, and help convert website ... through chat, email, text, or phone as appropriate. * Maintain accurate customer records and ...
Manhattan, NY · On-site +1
$20 - $27/hr
Knowledge of legal services industry, preferred Education and Experience: * 1+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in ...
Manhattan, NY · On-site +1
$20 - $27/hr
Knowledge of legal services industry, preferred Education and Experience: * 1+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in ...
$17.25 - $21.50/hr
Email * Chat * Provide accurate information regarding: * Appointment scheduling * Medical services * Insurance support * Billing inquiries * Deliver a compassionate, patient-first customer experience
$17.25 - $21.50/hr
Email * Chat * Provide accurate information regarding: * Appointment scheduling * Medical services * Insurance support * Billing inquiries * Deliver a compassionate, patient-first customer experience
Logan, UT · On-site
$15.75/hr
... support chat is a fast-paced environment using software to chat with residents in real time to answer their questions and resolve their concerns. Applicants may be considered for a chat or email ...
Logan, UT · On-site
$15.75/hr
... support chat is a fast-paced environment using software to chat with residents in real time to answer their questions and resolve their concerns. Applicants may be considered for a chat or email ...
River Heights, UT · Hybrid
$15.75/hr
... support chat is a fast-paced environment using software to chat with residents in real time to answer their questions and resolve their concerns. Applicants may be considered for a chat or email ...
River Heights, UT · Hybrid
$15.75/hr
... support chat is a fast-paced environment using software to chat with residents in real time to answer their questions and resolve their concerns. Applicants may be considered for a chat or email ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts ... Shift differential pay applied to evening and weekend shifts * Comprehensive training on hardware ...
... electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets.
... electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets.
Atlanta, GA · On-site +1
... electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets.
Atlanta, GA · On-site +1
... electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets.
... electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets.
... electronic media (e-mail/chat). The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets.
Omaha, NE · On-site
$22 - $24/hr
... email, chat, and text. You'll help schedule appointments, answer questions about their hair-free ... Morning, evening, and weekend availability required Business Hours: * Monday Thursday: 7:30 AM 8:00 ...
Omaha, NE · On-site
$22 - $24/hr
... email, chat, and text. You'll help schedule appointments, answer questions about their hair-free ... Morning, evening, and weekend availability required Business Hours: * Monday Thursday: 7:30 AM 8:00 ...
... email, chat, and text. You'll help schedule appointments, answer questions about their hair-free ... Morning, evening, and weekend availability required Business Hours: * Monday-Thursday: 7:30 AM - 8 ...
... email, chat, and text. You'll help schedule appointments, answer questions about their hair-free ... Morning, evening, and weekend availability required Business Hours: * Monday-Thursday: 7:30 AM - 8 ...
Plano, TX · On-site
$20/hr
CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem ... chat and email-based interactions . In this role, you won't be on the phones; instead, you'll be ...
Quick apply
Plano, TX · On-site
$20/hr
CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem ... chat and email-based interactions . In this role, you won't be on the phones; instead, you'll be ...
Calabasas, CA · On-site
$60 - $73/hr
Provide first-class customer service/support via telephone, email, chat, and any future channel. * Triage inbound customer communications, monitor priority of tickets assigned to the queue, and ...
Calabasas, CA · On-site
$60 - $73/hr
Provide first-class customer service/support via telephone, email, chat, and any future channel. * Triage inbound customer communications, monitor priority of tickets assigned to the queue, and ...
Calabasas, CA · On-site
$29 - $35/hr
Provide first-class customer service/support via telephone, email, chat, and any future channel. * Triage inbound customer communications, monitor priority of tickets assigned to the queue, and ...
Calabasas, CA · On-site
$29 - $35/hr
Provide first-class customer service/support via telephone, email, chat, and any future channel. * Triage inbound customer communications, monitor priority of tickets assigned to the queue, and ...
$17/hr
... email, chat and other communications channels ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...
$17/hr
... email, chat and other communications channels ... The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing ...
Chicago, IL · On-site
$60 - $90/hr
Yes, we do email, phone and chat support for our clients, but we differentiate ourselves by investing in our people and work environment! We create a needed & known atmosphere to foster your growth ...
New
Chicago, IL · On-site
$60 - $90/hr
Yes, we do email, phone and chat support for our clients, but we differentiate ourselves by investing in our people and work environment! We create a needed & known atmosphere to foster your growth ...
New
San Mateo, CA · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
San Mateo, CA · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
| Aspect | Evening Email Chat Support | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, online chat and email support during evening hours | In-office or remote, phone, email, or in-person support during regular hours |
| Required Skills | Excellent written communication, problem-solving, tech-savvy | Strong communication, interpersonal skills, multitasking |
| Common Certifications | None mandatory, customer service or communication courses preferred | Customer service certifications optional but beneficial |
| Industry Usage | Common in e-commerce, tech support, online services | Retail, telecom, hospitality, various sectors |
While both roles involve assisting customers, Evening Email Chat Support primarily focuses on online chat and email communication during evening hours, often remotely. Customer Service Representatives may handle a broader range of communication channels and work during regular hours. Both roles require strong communication skills, but the support role is more specialized in digital communication and flexible scheduling.
Cities with the most Evening Email Chat Support job openings:
The most popular types of Email Chat Support jobs are:
States with the most job openings for Evening Email Chat Support jobs include:
JOB DESCRIPTION
JOB TITLE: Agent, Chat
Department: Operations
Reports To: Supervisor
Supervisory Responsibilities: None
Date: 5/13/2020
__________________
Summary/Objective: Providing chat support is different from communicating with customers through voice or email. A successful chat support agent will need different skills to communicate with customers effectively. They need to be able to manage several conversations at once while still providing the best support possible to the customers.
Main Duties and Responsibilities:
Receive and Promptly Respond to customer queries
Document Issues and resolutions
Learn about new products and services
Identify possible website issues
Data Entry
Customer Service
Comply with all established policies (General, Security of Information, Compliance) and Standards of conduct established by KM2. Your duties will include but not be restricted to the above.
Other responsibilities or duties as assigned by direct supervisor
Education / Experience / Credentials
High School minimum
Call center - chat experience (preferred, not required)
Competencies/Skills
Strong command of the English language - both written and comprehension
Engages Proactively - ability to drive the conversation, ask relevant questions
Multitasks Effectively
Strong customer service skills
Computer literacy / navigation
Problem-solving skills
Organization skills
Great attitude
Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigne
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Strategic planning consulting services
1,001 - 5,000 Employees
New York, NY, US