Respond to inbound calls, emails, texts, and chat from current clients * Support appointment scheduling and assist with account questions * Deliver empathetic, confident, solutions-focused service ...
Respond to inbound calls, emails, texts, and chat from current clients * Support appointment scheduling and assist with account questions * Deliver empathetic, confident, solutions-focused service ...
Remote Customer Support Associate
New Orleans, LA · Remote
$16.25 - $22.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
New Orleans, LA · Remote
$16.25 - $22.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
... emails are being replied to in a timely fashion, within our 3-hour SLA. * Live Chat Support - In ... this role, you will be responsible for serving our customers through Live Chat in a timely fashion ...
... emails are being replied to in a timely fashion, within our 3-hour SLA. * Live Chat Support - In ... this role, you will be responsible for serving our customers through Live Chat in a timely fashion ...
Remote Customer Support Associate
Indianapolis, IN · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Indianapolis, IN · Remote
$16.75 - $23/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
West Palm Beach, FL · Remote
$17 - $23.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
West Palm Beach, FL · Remote
$17 - $23.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Chicago, IL · Remote
$18 - $24.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Chicago, IL · Remote
$18 - $24.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Kings Mills, OH · Remote
$16.50 - $22.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Kings Mills, OH · Remote
$16.50 - $22.50/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Anaheim, CA · Remote
$18.25 - $25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Anaheim, CA · Remote
$18.25 - $25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Encino, CA · Remote
$18.25 - $25.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Encino, CA · Remote
$18.25 - $25.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Passaic, NJ · Remote
$18 - $24.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Passaic, NJ · Remote
$18 - $24.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Pncpl Support Services Analyst
$71K - $125.25K/yr
... chat and email. Our team is comprised of a group of diverse, collaborative and passionate ... This role provides phone and chat support, troubleshoots functional and technical issues, and ...
Pncpl Support Services Analyst
$71K - $125.25K/yr
... chat and email. Our team is comprised of a group of diverse, collaborative and passionate ... This role provides phone and chat support, troubleshoots functional and technical issues, and ...
Remote Customer Support Associate
Gainesville, FL · Remote
$15.75 - $21.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Gainesville, FL · Remote
$15.75 - $21.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Remote Customer Support Associate
Kissimmee, FL · Remote
$15.50 - $21.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Kissimmee, FL · Remote
$15.50 - $21.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
This role focuses on assisting clients with trip preparation and support throughout their travel ... Responsibilities include communicating with clients via email, chat, and phone, handling itinerary ...
This role focuses on assisting clients with trip preparation and support throughout their travel ... Responsibilities include communicating with clients via email, chat, and phone, handling itinerary ...
Customer Service Representative III
$15 - $20.25/hr
Refer customers to local dealers for extra support when needed. * Respond to e-mail/chat communication from leadership/customers. * Must be able to work independently, as well as within a team.
Customer Service Representative III
$15 - $20.25/hr
Refer customers to local dealers for extra support when needed. * Respond to e-mail/chat communication from leadership/customers. * Must be able to work independently, as well as within a team.
Customer Support Rep (Chat, Text, Calls) - Part-Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Customer Support Rep (Chat, Text, Calls) - Part-Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Remote Customer Support Associate
Los Angeles, CA · Remote
$18.75 - $25.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
Remote Customer Support Associate
Los Angeles, CA · Remote
$18.75 - $25.75/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
$16.25 - $22.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
$16.25 - $22.25/hr
Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling, follow-ups, and general administrative tasks * Maintain accurate records and document client ...
On Call Email Chat Support information
See salary details
$12.50 - $15.28
9% of jobs
$16.81 is the 25th percentile. Wages below this are outliers.
$15.28 - $18.05
30% of jobs
The median wage is $19.22 / hr.
$18.05 - $20.83
28% of jobs
$22.30 is the 75th percentile. Wages above this are outliers.
$20.83 - $23.60
17% of jobs
$23.60 - $26.38
9% of jobs
$26.38 - $29.15
2% of jobs
$29.15 - $31.93
4% of jobs
$31.93 - $34.70
1% of jobs
$34.70 - $37.48
0% of jobs
$37.48 - $40.25
0% of jobs
$40.25 - $43.03
1% of jobs
$12
$21
$43
How much do on call email chat support jobs pay per hour?
What is the difference between On Call Email Chat Support vs Customer Service Representative?
| Aspect | On Call Email Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | Basic customer service skills, sometimes certifications in communication or support tools | High school diploma or equivalent, customer service training |
| Work Environment | Remote or on-site, handling email and chat inquiries | On-site or remote, handling calls, emails, and in-person interactions |
| Industry Usage | Common in tech, e-commerce, telecom | Widespread across retail, banking, healthcare |
| Search & Comparison Intent | Understanding support roles involving email/chat | General customer service roles |
On Call Email Chat Support primarily focuses on assisting customers via email and chat platforms, often remotely, with specialized tools. Customer Service Representatives handle a broader range of interactions, including calls and in-person support. Both roles require strong communication skills but differ in interaction methods and scope.
$22 - $24/hr
Other
Posted 22 days ago
Milan Laser Hair Removal rating
7.0
Based on 14 frontline employees who took The Breakroom Quiz
3rd of 38 rated hair and beauty
Job description
Milan Laser is the largest laser hair removal company in the country and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 39 states and continued growth, we're expanding quickly—and our call center is the engine that drives it all.
This is a high-energy, team-first environment where people support each other, celebrate wins, and take pride in creating great client experiences. You'll be surrounded by people who work hard, move fast, and genuinely enjoy what they do.
This role is the launching point for your Milan career. You'll gain hands-on experience, learn the business from the inside out, and build a strong foundation for growth into:
- A full-time Client Coordinator (inbound sales) role
- Higher-earning, performance-based positions
- Opportunities across Milan's corporate and field teams
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their hair-free journey, resolve account needs, and assist new callers exploring a consultation.
Every interaction matters—you'll create experiences that feel clear, helpful, and personal.
This role is fast-paced and high-volume. You'll balance accuracy, efficiency, and strong service while delivering consistent experiences that reflect Milan's standards.
Base Pay: $19.00 per hour
Additional earnings through hourly differentials and commission
Top performers earn $22–$24/hour total
16–24 hours per week
4–5 hour shifts
Morning, evening, and weekend availability required
Monday–Thursday: 7:30 AM – 8:00 PM
Friday–Saturday: 7:00 AM – 8:00 PM
Sunday: 8:00 AM – 6:30 PM
Part-time roles are not eligible for full-time benefits, though full-time opportunities are frequently available and part-time team members are encouraged to apply.
Client Support & Experience
- Respond to inbound calls, emails, texts, and chat from current clients
- Support appointment scheduling and assist with account questions
- Deliver empathetic, confident, solutions-focused service
- Assist inbound leads and help guide them toward booking consultations
Operational Excellence
- Follow standard processes and scripting to ensure consistency
- Accurately document all client interactions
- Manage multiple conversations and systems at once
Performance & Team Environment
- Meet productivity and customer service expectations
- Participate in coaching, feedback, and development conversations
- Support team initiatives and continuous improvements
Minimum Requirements
- High school diploma or equivalent
- 1+ year of customer service experience in a fast-paced environment
- Ability to multitask across phone, email, and chat
- Strong written and verbal communication skills
- Typing speed of at least 60 WPM
- Proven reliability, professionalism, and strong attendance
- Ability to handle sensitive information with confidentiality
- Comfort working in a structured, metric-driven environment
Preferred Experience
- Call center experience
- Multi-channel customer support (phone, chat, email)
- Appointment scheduling or similar workflows
Behavioral Strengths
- Customer Obsessed: Creates positive, supportive client experiences
- Drive for Results: Takes ownership and meets expectations
- Coachable: Open to feedback and eager to grow
- Calm Under Pressure: Thrives in high-volume environments
- Collaborative: Communicates clearly and supports the team
Availability Requirements
- 16–24 hours per week
- Must be able to work morning or evening shifts
- Weekend availability required
Milan Laser welcomes applicants from all backgrounds. Equal Opportunity Employer.
What Milan Laser Hair Removal employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About Milan Laser Hair Removal
Sourced by ZipRecruiter
Industry
Health and personal care stores
Company size
1,001 - 5,000 Employees
Headquarters location
Omaha, NE, US
Year founded
2012