Job Title: Customer Support Executive Location: Cairo, Egypt C ompany: Oworkers Department ... Handle incoming customer queries via phone, email, chat, or social media in a courteous and timely ...
Job Title: Customer Support Executive Location: Cairo, Egypt C ompany: Oworkers Department ... Handle incoming customer queries via phone, email, chat, or social media in a courteous and timely ...
RV IT Support Specialist
Russellville, AL · On-site
$48K - $58K/yr
RV IT Support Specialist Reports To: FLSA Status: Exempt Department: Location: AL The IT Support ... Communicate clearly in written forms of communication such as email, chat, and ticket/help desk ...
RV IT Support Specialist
Russellville, AL · On-site
$48K - $58K/yr
RV IT Support Specialist Reports To: FLSA Status: Exempt Department: Location: AL The IT Support ... Communicate clearly in written forms of communication such as email, chat, and ticket/help desk ...
RV IT Support Specialist
Russellville, AL · On-site
$48K - $58K/yr
RV IT Support Specialist Reports To: FLSA Status: Exempt Department: Location: AL The IT Support ... Communicate clearly in written forms of communication such as email, chat, and ticket/help desk ...
RV IT Support Specialist
Russellville, AL · On-site
$48K - $58K/yr
RV IT Support Specialist Reports To: FLSA Status: Exempt Department: Location: AL The IT Support ... Communicate clearly in written forms of communication such as email, chat, and ticket/help desk ...
... support channels (phone, email, chat, etc.). • Train and onboard new customer service staff when necessary. • Identify opportunities to improve customer experience and operational efficiency. • ...
... support channels (phone, email, chat, etc.). • Train and onboard new customer service staff when necessary. • Identify opportunities to improve customer experience and operational efficiency. • ...
... support channels (phone, email, chat, etc.). • Train and onboard new customer service staff when necessary. • Identify opportunities to improve customer experience and operational efficiency. • ...
... support channels (phone, email, chat, etc.). • Train and onboard new customer service staff when necessary. • Identify opportunities to improve customer experience and operational efficiency. • ...
Student eCommerce Fulfillment Associate
Auburn, AL · On-site
$14 - $18.50/hr
... email support regarding online order questions, product questions, or transferring calls to the appropriate department. * Provide excellent customer service via email, chat, and social media ...
Student eCommerce Fulfillment Associate
Auburn, AL · On-site
$14 - $18.50/hr
... email support regarding online order questions, product questions, or transferring calls to the appropriate department. * Provide excellent customer service via email, chat, and social media ...
Student eCommerce Fulfillment Associate
Auburn University, AL · On-site
$10/hr
... email support regarding online order questions, product questions, or transferring calls to the appropriate department. * Provide excellent customer service via email, chat, and social media ...
Student eCommerce Fulfillment Associate
Auburn University, AL · On-site
$10/hr
... email support regarding online order questions, product questions, or transferring calls to the appropriate department. * Provide excellent customer service via email, chat, and social media ...
Student eCommerce Fulfillment Associate
Auburn University, AL · On-site
$10/hr
... email support regarding online order questions, product questions, or transferring calls to the appropriate department. * Provide excellent customer service via email, chat, and social media ...
Student eCommerce Fulfillment Associate
Auburn University, AL · On-site
$10/hr
... email support regarding online order questions, product questions, or transferring calls to the appropriate department. * Provide excellent customer service via email, chat, and social media ...
Customer Service Representative
Montgomery, AL · On-site
$13.50 - $18.25/hr
Respond promptly and professionally to customer inquiries via email, chat, and phone. Assist ... Basic math skills to support inventory tracking, order verification, quantity counts, and shipping ...
Quick apply
Customer Service Representative
Montgomery, AL · On-site
$13.50 - $18.25/hr
Respond promptly and professionally to customer inquiries via email, chat, and phone. Assist ... Basic math skills to support inventory tracking, order verification, quantity counts, and shipping ...
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet ...
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Quick apply
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Quick apply
Aftersales Support Administrator
Theodore, AL · On-site
$15 - $18/hr
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
This role requires you to interact with hundreds of customers each week across the country via phone, chat, text, email, and in-person to follow up with them and keep them updated on their support ...
Contact Center Customer Service Representative (On- site Montgomery)
Montgomery, AL · On-site
$15.25 - $19.75/hr
This position is responsible for delivering Five Star Service to clients via email, chat, phone ... Supports Debit and ATM transactions to include Dispute handling and reporting/replacing lost or ...
Contact Center Customer Service Representative (On- site Montgomery)
Montgomery, AL · On-site
$15.25 - $19.75/hr
This position is responsible for delivering Five Star Service to clients via email, chat, phone ... Supports Debit and ATM transactions to include Dispute handling and reporting/replacing lost or ...
Contact Center Customer Service Representative (On- site Montgomery)
Montgomery, AL · On-site
$15.25 - $19.75/hr
This position is responsible for delivering Five Star Service to clients via email, chat, phone ... Supports Debit and ATM transactions to include Dispute handling and reporting/replacing lost or ...
Contact Center Customer Service Representative (On- site Montgomery)
Montgomery, AL · On-site
$15.25 - $19.75/hr
This position is responsible for delivering Five Star Service to clients via email, chat, phone ... Supports Debit and ATM transactions to include Dispute handling and reporting/replacing lost or ...
Support team in preparation and organization of meetings and events (requires mass email ... Paid Internship - hourly rate $18 * Coverage of visa costs * $700 monthly housing stipend ...
Support team in preparation and organization of meetings and events (requires mass email ... Paid Internship - hourly rate $18 * Coverage of visa costs * $700 monthly housing stipend ...
Support team in preparation and organization of meetings and events (requires mass email ... Paid Internship - hourly rate $18 * Coverage of visa costs * $700 monthly housing stipend ...
Support team in preparation and organization of meetings and events (requires mass email ... Paid Internship - hourly rate $18 * Coverage of visa costs * $700 monthly housing stipend ...
Customer Support Specialist
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Provide clear guidance and support to customers regarding product features and updates.
Quick apply
Customer Support Specialist
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Provide clear guidance and support to customers regarding product features and updates.
Customer Support Specialist
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Provide clear guidance and support to customers regarding product features and updates.
Customer Support Specialist
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Provide clear guidance and support to customers regarding product features and updates.
Customer Support Specialist
Birmingham, AL · On-site
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Provide clear guidance and support to customers regarding product features and updates.
Customer Support Specialist
Birmingham, AL · On-site
$16.75 - $22.75/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat ... Provide clear guidance and support to customers regarding product features and updates.
Internship Email Chat Support information
What is the difference between Internship Email Chat Support vs Customer Service Representative?
| Aspect | Internship Email Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or ongoing education | High school diploma or equivalent; some roles may prefer post-secondary education |
| Work Environment | Remote or office-based, focusing on email and chat communication | Office or remote, handling calls, emails, and live chat |
| Industry Usage | Common in tech, e-commerce, and service sectors | Widespread across retail, telecom, and service industries |
| Search & Comparison Intent | Entry-level, training, and internship opportunities | Full-time customer support roles with more responsibilities |
Internship Email Chat Support roles are typically entry-level positions focused on assisting customers via email and chat, often as part of training or internship programs. Customer Service Representatives handle a broader range of communication channels and responsibilities, often requiring more experience. Both roles are vital in customer support but differ mainly in experience level and scope of duties.
What are the most commonly searched types of Email Chat Support jobs in Alabama? The most popular types of Email Chat Support jobs in Alabama are:
What are popular job titles related to Internship Email Chat Support jobs in Alabama? For Internship Email Chat Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Internship Email Chat Support jobs in Alabama look for? The top searched job categories for Internship Email Chat Support jobs in Alabama are:
What cities in Alabama are hiring for Internship Email Chat Support jobs? Cities in Alabama with the most Internship Email Chat Support job openings:
Other
Medical
Re-posted 10 days ago
Job description
Job Title: Customer Support Executive
Location: Cairo, Egypt
Company: Oworkers
Department: Customer Support
Job Type: Full-Time
About Oworkers:
Oworkers is a global leader in multilingual Business Process Outsourcing (BPO) services, offering top-quality support solutions to clients across industries. With delivery centers across multiple continents, we pride ourselves on combining human talent and technology to deliver scalable, high-performing support systems. Our Cairo office is a hub of multilingual excellence, serving clients worldwide.
Role Overview:
As a Customer Support Executive at Oworkers, you will be the first point of contact for customers, delivering prompt, accurate, and professional responses across multiple communication channels. You will play a key role in ensuring a seamless customer experience while adhering to quality and performance standards.
Key Responsibilities:
Location: Cairo, Egypt
Company: Oworkers
Department: Customer Support
Job Type: Full-Time
About Oworkers:
Oworkers is a global leader in multilingual Business Process Outsourcing (BPO) services, offering top-quality support solutions to clients across industries. With delivery centers across multiple continents, we pride ourselves on combining human talent and technology to deliver scalable, high-performing support systems. Our Cairo office is a hub of multilingual excellence, serving clients worldwide.
Role Overview:
As a Customer Support Executive at Oworkers, you will be the first point of contact for customers, delivering prompt, accurate, and professional responses across multiple communication channels. You will play a key role in ensuring a seamless customer experience while adhering to quality and performance standards.
Key Responsibilities:
- Handle incoming customer queries via phone, email, chat, or social media in a courteous and timely manner.
- Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain a high level of product/service knowledge to address client issues efficiently.
- Record and update customer information in internal systems accurately.
- Escalate unresolved issues to the appropriate internal teams.
- Meet or exceed individual and team performance targets (TAT, CSAT, FCR, etc.).
- Collaborate with other departments to ensure customer needs are met effectively.
- Adhere to company policies, procedures, and compliance standards at all times.
- Education: High School Diploma or Bachelor's degree (preferred).
- Experience: Minimum 1 year of experience in a customer service or call center role. Freshers with excellent communication skills are also encouraged to apply.
- Languages: Proficiency in English is a must. Knowledge of French, German, or Arabic is a plus.
- Skills:
- Strong communication and interpersonal skills
- Ability to stay calm under pressure and handle difficult customers tactfully
- Problem-solving mindset and attention to detail
- Familiarity with CRM systems and customer service tools
- Ability to work in shifts (including weekends or holidays as needed)
- Competitive salary and performance-based incentives
- Health insurance and other employee benefits
- Professional development and training programs
- Friendly, multicultural, and supportive work environment
- Career growth opportunities within the global Oworkers network