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Remote Email Chat Support Jobs in Alabama (NOW HIRING)

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Lead a high-performing Support organization responsible for delivering timely, effective, and ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Lead a high-performing Support organization responsible for delivering timely, effective, and ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Mobile, AL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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How much do remote email chat support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote email chat support in Alabama is $23.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $25.72 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Alabama? The most popular types of Email Chat Support jobs in Alabama are:
What are popular job titles related to Remote Email Chat Support jobs in Alabama? For Remote Email Chat Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Email Chat Support jobs in Alabama look for? The top searched job categories for Remote Email Chat Support jobs in Alabama are:
What cities in Alabama are hiring for Remote Email Chat Support jobs? Cities in Alabama with the most Remote Email Chat Support job openings:
Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Alabama as of July 2026, with employment types broken down into 2% Locum Tenens, 57% Full Time, 8% Part Time, and 33% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $49,107 per year, or $23.6 per hour.

Senior Associate, Compliance as a Service

Aprio

Birmingham, AL • On-site, Remote

$80K - $132K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Job description

Work with a Top 20 CPA and advisory firm that Accounts for Anything.  Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe.  By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

Join Aprio's Risk Advisory and Assurance Services team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Senior Associate, Compliance as a Service to join their dynamic team.
Position Responsibilities:
  • Lead and support multiple low to moderately complex managed security compliance engagements, ensuring quality, consistency, and timeliness in all deliverables.
  • Execute compliance assessments, gap analyses, remediation planning, and evidence collection across frameworks such as PCI DSS, SOC 1, SOC 2, ISO 27001, ISO 27701, HITRUST, CMMC, FedRAMP, NIST CSF, and GDPR.
  • Develop draft policies and procedures, reports, and other common project deliverables based on established template sets.
  • Effectively use project management tooling (Motion) to cross-map multiple account calendars, streamline scheduling, manage and prioritize tasks, assign tasks to others, and document processes and important client information.
  • Effectively use GRC platforms (Drata, Anecdotes, Hyperproof) to implement and manage Compliance Operations for clients.
  • Make efficient use of business tools (Slack, MS Office Suite, project management platforms) to work smarter, not harder.
  • Communicate effectively in email, chat, meetings, and other professional settings. Never forget to send weekly status updates.
  • Learn and apply AI LLM prompting basics; understand when to trust AI outputs and when to be skeptical.
  • Support senior team members in client relationship management and contribute to expanding services within existing accounts.
  • Collaborate with internal teams, including audit, advisory, and offensive security, to support integrated service delivery.
  • Monitor regulatory developments and industry trends to stay current on compliance requirements and best practices.
  • Complete all CPE requirements for current certifications prior to end of Q3. 
  • Attend firm-sponsored trainings as applicable.
  • Manage your schedule in ProStaff and maintain timely, accurate completion of all required compliance and training.
Qualifications:
  • Minimum of 3 years' experience in information security, IT compliance, or a related cybersecurity role, with experience in professional services, consulting, or managed services environment.
  • Demonstrated experience supporting and delivering compliance engagements across one or more frameworks.
  • Foundational knowledge of cloud security (AWS, Azure, GCP) and securing hybrid/multi-cloud environments.
  • Developing familiarity with security technologies (e.g., SIEM, IDS/IPS, network security controls, encryption), how to apply them, and the risks they address.
  • GRC tooling expertise with at least one platform (e.g., Drata, Hyperproof, Anecdotes).
  • Excellent written and verbal communication skills, with the ability to articulate compliance and security topics to both technical and non-technical stakeholders.
$80,000 - $132,000 a year
The salary range for this opportunity is stated above. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range. 
The application window is anticipated to close on June 24, 2026 and may be extended as needed.

Why work for Aprio:
Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
 
 
Perks/Benefits we offer for full-time team members:
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave - coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
 
 
What's in it for you:
- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.
- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience.  We call it the Aprio Way.  This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.
 
 
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
 
Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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