$70K - $80K/yr
Support and troubleshoot Remote Desktop Services environments, including RD Gateway, RD Web Access ... Identify when software or technical issues should be escalated to development and provide clear ...
$70K - $80K/yr
Support and troubleshoot Remote Desktop Services environments, including RD Gateway, RD Web Access ... Identify when software or technical issues should be escalated to development and provide clear ...
Experience working with technical support ticketing systems and remote support tools. * Strong analytical, troubleshooting, and problem-solving skills. * Excellent written and verbal communication ...
New
Quick apply
Experience working with technical support ticketing systems and remote support tools. * Strong analytical, troubleshooting, and problem-solving skills. * Excellent written and verbal communication ...
New
Experience working with technical support ticketing systems and remote support tools. * Strong analytical, troubleshooting, and problem-solving skills. * Excellent written and verbal communication ...
New
Quick apply
Experience working with technical support ticketing systems and remote support tools. * Strong analytical, troubleshooting, and problem-solving skills. * Excellent written and verbal communication ...
New
(Remote) Support Analyst
Hueytown, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
(Remote) Support Analyst
Hueytown, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
(Remote) Support Analyst
Hueytown, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
(Remote) Support Analyst
Hueytown, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
(Remote) Support Analyst
Mobile, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
(Remote) Support Analyst
Mobile, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
(Remote) Support Analyst
Mobile, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
(Remote) Support Analyst
Mobile, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
(Remote) Support Analyst
Hueytown, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
(Remote) Support Analyst
Hueytown, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
(Remote) Support Analyst
Mobile, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
(Remote) Support Analyst
Mobile, AL · Remote
Experience working in a customer support or technical support environment. * Excellent ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...
IT Support Analyst III
Birmingham, AL · Remote
... office and remote environments, including operational technology (OT) systems critical to energy infrastructure. The IT Support Analyst III serves as a technical escalation resource, leads ...
IT Support Analyst III
Birmingham, AL · Remote
... office and remote environments, including operational technology (OT) systems critical to energy infrastructure. The IT Support Analyst III serves as a technical escalation resource, leads ...
IT Support Analyst III
Birmingham, AL · Remote
... office and remote environments, including operational technology (OT) systems critical to energy infrastructure. The IT Support Analyst III serves as a technical escalation resource, leads ...
New
IT Support Analyst III
Birmingham, AL · Remote
... office and remote environments, including operational technology (OT) systems critical to energy infrastructure. The IT Support Analyst III serves as a technical escalation resource, leads ...
New
Accounting/Technical Consultant
Huntsville, AL · On-site +1
We need an Accounting Technical Consultant to join our REMOTE TEAM We are looking for an ... This role serves as technical support to the implementation team utilizing standard accounting ...
Accounting/Technical Consultant
Huntsville, AL · On-site +1
We need an Accounting Technical Consultant to join our REMOTE TEAM We are looking for an ... This role serves as technical support to the implementation team utilizing standard accounting ...
Support Specialist II
Huntsville, AL · On-site +1
The Support Specialist II serves as a technical expert and customer advocate for the 3-GIS product ... Employees in a Remote setting with limited travel. Expected Hours of Work: 40 hours, Monday ...
Support Specialist II
Huntsville, AL · On-site +1
The Support Specialist II serves as a technical expert and customer advocate for the 3-GIS product ... Employees in a Remote setting with limited travel. Expected Hours of Work: 40 hours, Monday ...
Support Specialist II
Huntsville, AL · On-site +1
The Support Specialist II serves as a technical expert and customer advocate for the 3-GIS product ... Employees in a Remote setting with limited travel. Expected Hours of Work: 40 hours, Monday ...
Support Specialist II
Huntsville, AL · On-site +1
The Support Specialist II serves as a technical expert and customer advocate for the 3-GIS product ... Employees in a Remote setting with limited travel. Expected Hours of Work: 40 hours, Monday ...
POSITION SUMMARY The Epic Technical Analyst provides cross-application technical support is ... Hybrid (combination of onsite and remote work) * Location: Opelika, AL Remote Assessment ...
POSITION SUMMARY The Epic Technical Analyst provides cross-application technical support is ... Hybrid (combination of onsite and remote work) * Location: Opelika, AL Remote Assessment ...
Support Specialist II
Huntsville, AL · On-site +1
The Support Specialist II serves as a technical expert and customer advocate for the 3-GIS product ... Self-directed and effective in a remote or hybrid work environment. * Strong critical thinking and ...
Support Specialist II
Huntsville, AL · On-site +1
The Support Specialist II serves as a technical expert and customer advocate for the 3-GIS product ... Self-directed and effective in a remote or hybrid work environment. * Strong critical thinking and ...
IT Cybersecurity Specialist - Remote
Huntsville, AL · On-site +1
Provide remote and in-person technical support, incident response, and problem management for end-users. * Deliver technical leadership and context to project teams. * Deploy, configure, and maintain ...
IT Cybersecurity Specialist - Remote
Huntsville, AL · On-site +1
Provide remote and in-person technical support, incident response, and problem management for end-users. * Deliver technical leadership and context to project teams. * Deploy, configure, and maintain ...
Remote Speech Language Pathology Job
Montgomery, AL · Remote
$45 - $55/hr
Remote Speech-Language Pathologist (SLP) - Alabama Position Overview: We is looking for a skilled ... Ongoing clinical and technical support. How to Apply: To apply, please reach out to Chase Moorehead ...
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Quick apply
Remote Speech Language Pathology Job
Montgomery, AL · Remote
$45 - $55/hr
Remote Speech-Language Pathologist (SLP) - Alabama Position Overview: We is looking for a skilled ... Ongoing clinical and technical support. How to Apply: To apply, please reach out to Chase Moorehead ...
New
Alabama Remote K-12 School Speech Language Pathology Job
Huntsville, AL · Remote
$45 - $55/hr
Remote Speech-Language Pathologist (SLP) - Alabama Position Overview: We is looking for a skilled ... Ongoing clinical and technical support. How to Apply: To apply, please reach out to Chase Moorehead ...
New
Quick apply
Alabama Remote K-12 School Speech Language Pathology Job
Huntsville, AL · Remote
$45 - $55/hr
Remote Speech-Language Pathologist (SLP) - Alabama Position Overview: We is looking for a skilled ... Ongoing clinical and technical support. How to Apply: To apply, please reach out to Chase Moorehead ...
New
ISP Technician
Huntsville, AL · Remote
$15.50/hr
Answer technical support calls, chats and emails in a professional manner that adheres to company ... Your remote, work-from-home address must remain within 90 miles of a corporate office. * It is ...
ISP Technician
Huntsville, AL · Remote
$15.50/hr
Answer technical support calls, chats and emails in a professional manner that adheres to company ... Your remote, work-from-home address must remain within 90 miles of a corporate office. * It is ...
Remote Samsung Technical Support information
What is the difference between Remote Samsung Technical Support vs Remote Apple Technical Support?
| Aspect | Remote Samsung Technical Support | Remote Apple Technical Support |
|---|---|---|
| Required Certifications | Samsung Certified Technician, basic IT skills | Apple Certified Support Professional (ACSP), basic IT skills |
| Work Environment | Remote, customer service, troubleshooting | Remote, customer service, troubleshooting |
| Industry Usage | Electronics, consumer devices | Electronics, consumer devices |
Both roles involve remote customer support for consumer electronics, requiring similar certifications and work environments. The main difference lies in the specific brand expertise—Samsung vs Apple—catering to different customer bases and product lines.
Does Samsung offer technical support?
Samsung provides technical support for its products through various channels, including online chat, phone support, and authorized service centers. For technical support roles like Remote Samsung Technical Support, employees typically assist customers with troubleshooting and product issues remotely using diagnostic tools and knowledge of Samsung devices. Certification and technical skills are often required for these positions.
What are popular job titles related to Remote Samsung Technical Support jobs in Alabama?
For Remote Samsung Technical Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Samsung Technical Support jobs in Alabama look for?
The top searched job categories for Remote Samsung Technical Support jobs in Alabama are:
What cities in Alabama are hiring for Remote Samsung Technical Support jobs?
Cities in Alabama with the most Remote Samsung Technical Support job openings:
Harris Computer rating
8.5
Based on 10 frontline employees who took The Breakroom Quiz
80th of 246 rated software companies
Job description
What you'll do
- Serve as a frontline, primary support contact for ProSoft clients by responding to support tickets and phone inquiries.
- Diagnose software issues and bugs, work with other members of the technical support team to identify and resolve problems in a timely, efficient and effective manner.
- Administer, support, and optimize Windows Server infrastructure, Active Directory, Group Policy, DNS, storage, and core enterprise services.
- Support and troubleshoot Remote Desktop Services environments, including RD Gateway, RD Web Access, Connection Broker, Session Hosts, SSL/TLS certificates, remote access security, and SSO integrations.
- Implement and manage identity and access management solutions, including Microsoft Entra ID, SSO, MFA, SAML, OAuth, OpenID Connect, IIS and role-based access controls.
- Support VMware-based virtual infrastructure, including provisioning, migrations, snapshots, storage management, backup and recovery, disaster recovery, and capacity planning.
- Provide operational support for Microsoft SQL Server, including maintenance, security, performance troubleshooting, backups, auditing, and migration activities.
- Develop PowerShell automation to improve administration, reporting, auditing, troubleshooting, and operational efficiency.
- Implement Self-Service Password Portal for users to manage their own passwords
- Identify when software or technical issues should be escalated to development and provide clear supporting details.
- Prioritize requests effectively to minimize downtime and maintain strong customer satisfaction.
What we're looking for
- Bachelor's degree in human resource management, accounting, business, or equivalent related work experience
- Some knowledge of AP and payroll processes, human resource management workflows.
- Excellent interpersonal, customer service and written and oral communication skills
- Must possess professional and friendly attitude and be able to quickly develop a rapport with clients over the phone.
- Strong work ethic and self-starter, ability to work independently and as a team player.
- Strong analytical, troubleshooting, and problem-solving abilities
- Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
- Positive, professional, and solutions-oriented approach
Competencies:
Action Oriented
Approachability
Customer Focus
Communicative
Strong Listening Skills
Patience
Peer Relationships/Team Player
Technical Oriented and Adaptability
Required Qualifications:
- Talking to customers to help resolve issues and walk them through procedures. When a phone call is not required, provides steps and written instructions through Team Support.
- Basic knowledge of Microsoft Outlook, Teams, Word and Excel.
- Prior knowledge of ProSoft a plus, but not required.
What will make you stand out
- Use AI to research and resolve issues as well as suggest where AI can help improve current support workflows
- General experience in accounts payable, HR/payroll systems support
- Some basic accounting knowledge
- Creating training videos
- Updating User Guides
- Accounting knowledge will set a candidate apart
Salary: $70,000 - $80,000 USD per year.
What Harris Computer employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Harris Computer Systems
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Industry
Accounting services
Company size
1,001 - 5,000 Employees
Headquarters location
Ottawa, ON, CA