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Internship Email Chat Support Jobs in Colorado (NOW HIRING)

FHR

A48-Help Desk Technician 48

Golden, CO · On-site

$20.75 - $28/hr

As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.

STI

Help Desk Technician

Golden, CO · On-site

$20.75 - $28/hr

As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.

Gusto, Inc.

Sales Associate

Denver, CO · On-site

$23 - $24.50/hr

Interacting with customers who sign up on our website via email, chat, and live phone interactions ... Support Onboarding: Guide customers through account setup and initial onboarding * Exhibit Customer ...

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All JobsEmail Chat Support JobsInternship Email Chat Support JobsInternship Email Chat Support Jobs in Colorado

Internship Email Chat Support information

What is the difference between Internship Email Chat Support vs Customer Service Representative?

AspectInternship Email Chat SupportCustomer Service Representative
CredentialsHigh school diploma or ongoing educationHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentRemote or office-based, focusing on email and chat communicationOffice or remote, handling calls, emails, and live chat
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across retail, telecom, and service industries
Search & Comparison IntentEntry-level, training, and internship opportunitiesFull-time customer support roles with more responsibilities

Internship Email Chat Support roles are typically entry-level positions focused on assisting customers via email and chat, often as part of training or internship programs. Customer Service Representatives handle a broader range of communication channels and responsibilities, often requiring more experience. Both roles are vital in customer support but differ mainly in experience level and scope of duties.

What are the most commonly searched types of Email Chat Support jobs in Colorado? The most popular types of Email Chat Support jobs in Colorado are:
What are popular job titles related to Internship Email Chat Support jobs in Colorado? For Internship Email Chat Support jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Internship Email Chat Support jobs in Colorado look for? The top searched job categories for Internship Email Chat Support jobs in Colorado are:
What cities in Colorado are hiring for Internship Email Chat Support jobs? Cities in Colorado with the most Internship Email Chat Support job openings:
Internship Email Chat Support jobs near you
Infographic showing various Internship Email Chat Support job openings in Colorado as of July 2026, with employment types broken down into 2% Locum Tenens, 58% Full Time, 7% Part Time, and 33% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Student Support Associate (Part Time)

ACI Learning

Colorado Springs, CO • On-site

$16.75 - $21.75/hr

Other

Posted 14 days ago

Job description

Student Support Associate

Colorado Springs, CO | Part-Time
Our Colorado Springs campus runs on the people at the front desk. This role is often the first face a student sees and the first voice they hear when something's not working right. If you like solving problems, keeping things organized, and making people feel taken care of, this is a role where that shows up every single day.

What you'll do

You'll be the primary point of contact for students and visitors at the Colorado Springs campus, handling everything from a friendly greeting at the door to tracking down a missing transcript. Expect a mix of front desk hospitality, administrative work, direct student support, and basic Tier 1 technical troubleshooting across phone, email, chat, and in-person interactions.

  • Greet visitors, answer questions, and keep the front desk and common areas running smoothly
  • Process student documentation including training records, timesheets, certificates, and transcripts
  • Respond to student questions about attendance, scheduling, learning platforms, student portals, and program requirements
  • Provide Tier 1 troubleshooting and support for students navigating their student portal, online course content, and related systems
  • Assist students through email, chat, phone, and in-person support channels to resolve common technical and account-access issues
  • Monitor and audit attendance records, follow up on absences, and support makeup scheduling
  • Maintain accurate student records in Salesforce and related systems
  • Coordinate with instructors, compliance, IT, and other departments to resolve student issues and escalate technical concerns when appropriate
  • Support classroom readiness, campus events, and general daily operations
  • Participate in training to stay current on Salesforce, Zendesk, learning platforms, and other student support tools
What you'll need
  • High school diploma or equivalent
  • 1-2 years of experience in student support, customer service, helpdesk, technical support, or administrative work
  • Strong verbal and written communication skills
  • Ability to manage multiple priorities and stay organized in a fast-moving environment
  • Comfort handling sensitive or confidential information with discretion
  • Proficiency with Microsoft Office and general web-based systems
  • Basic technical troubleshooting skills and the ability to explain technical concepts to non-technical users
  • Ability to work both independently and across teams
What we'd like you to have
  • Associate's or bachelor's degree
  • Experience with Salesforce, Zendesk, Docebo, or similar CRM, LMS, or student information platforms
  • Previous helpdesk, technical support, or customer support experience
  • CompTIA A+ certification or equivalent foundational IT certification
  • Experience supporting users across multiple communication channels, including phone, email, chat, and in-person interactions
What we require
  • Must be willing and able to work 3:30 pm to 10:00 pm MT on-site on our Colorado Springs campus.

Ready to be the person students count on? Apply and let's talk.

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