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Live Chat Support Agent Jobs (NOW HIRING)

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

Live Chat Specialist

Pasadena, CA ยท On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

Live Chat Specialist

Pasadena, CA ยท On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

Chat Agent

Fresno, CA ยท On-site

$15 - $19.50/hr

Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Chat Agent Requirements and Qualifications * High school diploma or equivalent; college degree ...

Customer Service Agent

San Jose, CA ยท On-site

$17.13/hr

Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... support via phone, email or live chat * At least 1 year programming or API level tech support ...

Customer Service Agent

San Jose, CA ยท On-site

$17.13/hr

Customer Service Agent Job Location: SAN JOSE CA 95113 Job Duration: 12+ Months Job Hourly Rate ... support via phone, email or live chat * At least 1 year programming or API level tech support ...

As a Customer Support Agent, you will be the face and voice of our digital sportsbook operations ... Communicate with our players and guests via live chat, email and phone to ensure a seamless ...

As a Customer Support Agent, you will be the face and voice of our digital sportsbook operations ... Communicate with our players and guests via live chat, email and phone to ensure a seamless ...

Live Chat Coordinator

Greenville, SC ยท On-site

$17 - $22/hr

Assisting managers in training and supporting new associates * Cross-train and collaborate on departmental activities and responsibilities, which may include but are not limited to indexing documents ...

CLIENT SUPPORT AGENT

Sevierville, TN ยท On-site

$16.50 - $21.75/hr

Chat Master: Manage live chat support and secure digital banking messages, providing quick, accurate, and friendly solutions in real-time. * Be a Sales Sleuth: Use our powerful Synapsys platform to ...

CLIENT SUPPORT AGENT

Sevierville, TN

$16.50 - $21.75/hr

Chat Master: Manage live chat support and secure digital banking messages, providing quick, accurate, and friendly solutions in real-time. * Be a Sales Sleuth: Use our powerful Synapsys platform to ...

CLIENT SUPPORT AGENT

Sevierville, TN ยท On-site

$16.50 - $21.75/hr

Chat Master: Manage live chat support and secure digital banking messages, providing quick, accurate, and friendly solutions in real-time. * Be a Sales Sleuth: Use our powerful Synapsys platform to ...

As a remote seasonal Product Support Agent , you will play an important role in delivering a ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...

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Live Chat Support Agent information

See salary details

$10

$19

$30

How much do live chat support agent jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for live chat support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is a Live Chat Support Agent?

A Live Chat Support Agent is a customer service professional who assists customers through online chat platforms in real-time. Their main responsibilities include answering questions, resolving issues, and providing information about products or services. They work to ensure customer satisfaction by delivering quick, helpful, and accurate responses. Live chat agents typically use specialized software to manage multiple conversations and may also handle follow-ups or escalate complex issues as needed.

What are some common challenges faced by Live Chat Support Agents, and how can they be addressed?

Live Chat Support Agents often face the challenge of managing multiple conversations simultaneously, which requires strong multitasking and organizational skills. Another common difficulty is interpreting customer tone and intent without verbal cues, making clear and empathetic written communication essential. Staying up to date with product knowledge and troubleshooting steps can also be demanding, especially in fast-paced environments. Regular training, efficient use of support tools, and collaboration with colleagues can help agents overcome these challenges and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a Live Chat Support Agent, and why are they important?

To thrive as a Live Chat Support Agent, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is essential. Patience, multitasking, and empathy help agents deliver exceptional customer experiences and resolve issues efficiently. These skills and qualities are crucial for maintaining high customer satisfaction and ensuring prompt, accurate support in a fast-paced online environment.
More about Live Chat Support Agent jobs
What cities are hiring for Live Chat Support Agent jobs? Cities with the most Live Chat Support Agent job openings:
What states have the most Live Chat Support Agent jobs? States with the most job openings for Live Chat Support Agent jobs include:
Infographic showing various Live Chat Support Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,664 per year, or $19.1 per hour.

Remote Live Chat Agent

Bileddo Associates

Elgin, IL โ€ข Remote

Full-time

Re-posted 16 days ago


Job description

Weโ€™re looking for a Live Chat Agent to provide real-time customer support via online chat platforms. Youโ€™ll address inquiries, resolve issues, and deliver a positive experience with professionalism and efficiency.

Responsibilities:

  • Respond to customer inquiries promptly and professionally.
  • Resolve complaints and escalate complex issues when needed.
  • Manage multiple chats simultaneously while maintaining quality.
  • Update customer interaction records and provide feedback for process improvements.

Requirements:

  • Excellent written communication and multitasking skills.
  • Experience in customer service or a related field.
  • Proficiency in live chat software and CRM tools.

Benefits:
Competitive salary, flexible hours, and growth opportunities.

Join us to make a difference in customer satisfaction!