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Live Chat Support Agent Jobs in Seattle, WA (NOW HIRING)

Brilliant Earth

Sales Associate, Jewelry

Seattle, WA · On-site

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

Brilliant Earth

Sales Associate, Jewelry

Seattle, WA

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

HEST

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

... service and support for all inquiries and issues. You will work closely with our sales and ... Respond to customer inquiries via phone, email, and live chat * Resolve customer issues, ensuring a ...

HEST

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

... service and support for all inquiries and issues. You will work closely with our sales and ... Respond to customer inquiries via phone, email, and live chat * Resolve customer issues, ensuring a ...

HEST

Customer Service Associate

Seattle, WA

$16.50 - $22.75/hr

... service and support for all inquiries and issues. You will work closely with our sales and ... Respond to customer inquiries via phone, email, and live chat * Resolve customer issues, ensuring a ...

Brilliant Earth

Sales Associate, Jewelry

Seattle, WA

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... In addition to our giving back programs, our teams support local initiatives and spend time ...

HEST

Customer Service Associate

Seattle, WA · On-site

$16.50 - $22.75/hr

... service and support for all inquiries and issues. You will work closely with our sales and ... Respond to customer inquiries via phone, email, and live chat * Resolve customer issues, ensuring a ...

Proof

1099 Process Server

Auburn, WA

Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...

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All JobsLive Chat Support Agent JobsLive Chat Support Agent Jobs in Seattle, WA

Live Chat Support Agent information

See Seattle, WA salary details

$12

$21

$35

How much do live chat support agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for live chat support agent in Seattle, WA is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.90 per hour, depending on experience, location, and employer.

What is a live chat support agent?

A Live Chat Support Agent is a customer service professional who assists customers through online chat platforms in real-time. Their main responsibilities include answering questions, resolving issues, and providing information about products or services. They work to ensure customer satisfaction by delivering quick, helpful, and accurate responses. Live chat agents typically use specialized software to manage multiple conversations and may also handle follow-ups or escalate complex issues as needed.

What are the key skills and qualifications needed to thrive as a live chat support agent, and why are they important?

To thrive as a Live Chat Support Agent, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is essential. Patience, multitasking, and empathy help agents deliver exceptional customer experiences and resolve issues efficiently. These skills and qualities are crucial for maintaining high customer satisfaction and ensuring prompt, accurate support in a fast-paced online environment.

What are some common challenges faced by live chat support agents, and how can they be addressed?

Live Chat Support Agents often face the challenge of managing multiple conversations simultaneously, which requires strong multitasking and organizational skills. Another common difficulty is interpreting customer tone and intent without verbal cues, making clear and empathetic written communication essential. Staying up to date with product knowledge and troubleshooting steps can also be demanding, especially in fast-paced environments. Regular training, efficient use of support tools, and collaboration with colleagues can help agents overcome these challenges and provide excellent customer service.

Are live chat support agent jobs legit?

Live chat support agent jobs are legitimate roles in customer service that involve assisting customers via online chat platforms. These jobs often require good communication skills and familiarity with chat software, and they can be found with reputable companies. However, job seekers should be cautious of scams and verify the employer's credibility before applying.

How much do live chat support agents get paid?

Live chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Entry-level positions may pay closer to the lower end, while experienced agents or those with specialized skills can earn higher wages. Some roles also offer bonuses or incentives based on performance.

How to become a live chat support agent?

To become a live chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat software or CRM tools are often preferred, and some employers may require basic computer proficiency and the ability to handle multiple chats simultaneously.

What are popular job titles related to Live Chat Support Agent jobs in Seattle, WA?

For Live Chat Support Agent jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Live Chat Support Agent jobs in Seattle, WA look for?

The top searched job categories for Live Chat Support Agent jobs in Seattle, WA are:

Live Chat Support Agent jobs near you
Infographic showing various Live Chat Support Agent job openings in Seattle, WA as of August 2026, with employment types broken down into 68% Full Time, 16% Part Time, and 16% Contract. Highlights an 63% In-person, 5% Hybrid, and 32% Remote job distribution, with an average salary of $45,139 per year, or $21.7 per hour.

Remote Insurance Sales - TACOMA, WA (98404) | Paid Training & Career Growth

Globe Life AIL - McQuade Organization

Tacoma, WA • Remote

$75K - $100K/yr

Full-time

Medical, Life, Retirement

This job post has expired 6 days ago. Applications are no longer accepted.

Job description

Now hiring Remote Insurance Producers in TACOMA, WA! Earn $75K–$100K+, fast promotions, no cold calling, and lifetime residual income

Job Description: 
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments. Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!

Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.


Who Thrives in This Role?

You’ll love this job if you’re:

  • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value.
  • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools.
  • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication.
  • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions.
  • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity.
  • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed.


What You’ll Do:

  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.


What We’re Looking For:

  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset – we value coach ability over perfection!

🎯 Don’t meet every qualification? Tell us in your application how your unique skills make you a great fit.

What We Offer:

  • 💵 Weekly pay plus performance-based bonuses
  • 🩺 Health, life, and retirement benefits
  • 🚀 Merit-based promotions and opportunities for advancement into leadership roles
  • 🤝 A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.
***Commission based position

Insurance Producer Jobs TACOMA, Remote Insurance Sales 98404, Life Insurance Careers TACOMA, WA Insurance Producer Remote Jobs