ZipRecruiter

Log In

1

Live Chat Support Agent Jobs (NOW HIRING)

LeaderWorks, inc.

Chat Support Representative

$23.87 - $26.96/hr

In this fully remote, entry-level role, you will be the first point of contact for customers seeking assistance, delivering timely and accurate support through live chat channels. Key ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Bileddo Associates

Remote Live Chat Agent

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

Previous experience in a customer support or live chat role is a plus * Excellent written ... communication skills with proper grammar and spelling * Strong typing skills (minimum 45 WPM with ...

TEC Accutite

Live Chat Representative

The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills ...

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

Launch Focus

Technical Support

Rochester, NY

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

Waterworks Aquatics

Live Chat Specialist

Pasadena, CA · On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... You'll support families with scheduling, account updates, program information, and customer ...

California University Prep School

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Chat Agent Requirements and Qualifications * High school diploma or equivalent; college degree ...

next page

Showing results 1-20

All JobsLive Chat Support Agent Jobs

Live Chat Support Agent information

See salary details

$10

$19

$30

How much do live chat support agent jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for live chat support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is a Live Chat Support Agent?

A Live Chat Support Agent is a customer service professional who assists customers through online chat platforms in real-time. Their main responsibilities include answering questions, resolving issues, and providing information about products or services. They work to ensure customer satisfaction by delivering quick, helpful, and accurate responses. Live chat agents typically use specialized software to manage multiple conversations and may also handle follow-ups or escalate complex issues as needed.

How can I make 2000 a week working from home?

A Live Chat Support Agent can potentially earn $2000 a week by working full-time hours, gaining experience, and handling high-volume or specialized support roles. Increasing earnings may involve developing strong communication skills, using multiple platforms, and seeking roles with higher pay rates or bonuses, but achieving this income level typically requires consistent effort and possibly additional certifications or skills.

What are some common challenges faced by Live Chat Support Agents, and how can they be addressed?

Live Chat Support Agents often face the challenge of managing multiple conversations simultaneously, which requires strong multitasking and organizational skills. Another common difficulty is interpreting customer tone and intent without verbal cues, making clear and empathetic written communication essential. Staying up to date with product knowledge and troubleshooting steps can also be demanding, especially in fast-paced environments. Regular training, efficient use of support tools, and collaboration with colleagues can help agents overcome these challenges and provide excellent customer service.

Are live chat support jobs legit?

Live chat support agent jobs are legitimate roles in customer service that involve assisting customers via online chat platforms. These positions often require good communication skills, familiarity with chat tools, and sometimes specific training or certifications. As with any job opportunity, it is important to verify the employer's credibility to avoid scams.

What job makes $10,000 a month without a degree?

A Live Chat Support Agent typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in support roles are rare; however, some freelance or consulting roles in related fields like digital marketing, sales, or technical support can reach that level with extensive expertise and a strong client base.

How much do live chat agents get paid?

Live chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or performance-based bonuses, and proficiency with chat tools and customer service skills can influence pay rates.

What are the key skills and qualifications needed to thrive as a Live Chat Support Agent, and why are they important?

To thrive as a Live Chat Support Agent, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is essential. Patience, multitasking, and empathy help agents deliver exceptional customer experiences and resolve issues efficiently. These skills and qualities are crucial for maintaining high customer satisfaction and ensuring prompt, accurate support in a fast-paced online environment.
More about Live Chat Support Agent jobs
What cities are hiring for Live Chat Support Agent jobs? Cities with the most Live Chat Support Agent job openings:
What states have the most Live Chat Support Agent jobs? States with the most job openings for Live Chat Support Agent jobs include:
What job categories do people searching Live Chat Support Agent jobs look for? The top searched job categories for Live Chat Support Agent jobs are:
Live Chat Support Agent jobs near you

Chat Support Representative

LeaderWorks, inc.

Remote

$23.87 - $26.96/hr

Other

Posted 6 days ago

Key responsibilities

  • Respond promptly and professionally to incoming customer chat inquiries, ensuring a positive and efficient support experience.

  • Diagnose and resolve customer issues related to products, services, accounts, or general inquiries through real-time chat communication.

  • Document customer interactions accurately in the support system, capturing issue details, resolutions, and follow-up actions.

Job description

Chat Support Representative

Are you a skilled communicator who thrives in a fast-paced, digital environment? The company is seeking a motivated and detail-oriented Chat Support Representative to join our customer service team. In this fully remote, entry-level role, you will be the first point of contact for customers seeking assistance, delivering timely and accurate support through live chat channels.

Key Responsibilities
  • Respond promptly and professionally to incoming customer chat inquiries, ensuring a positive and efficient support experience.
  • Diagnose and resolve customer issues related to products, services, accounts, or general inquiries through real-time chat communication.
  • Document customer interactions accurately in the support system, capturing issue details, resolutions, and follow-up actions.
  • Escalate complex or unresolved issues to the appropriate internal teams, providing thorough context to ensure seamless handoffs.
  • Navigate multiple systems and tools simultaneously to research information and deliver accurate responses to customers.
  • Collaborate with team members and supervisors to share knowledge, identify recurring issues, and contribute to process improvements.
  • Maintain a high level of customer satisfaction by demonstrating empathy, patience, and a solutions-focused approach in every interaction.
  • Meet or exceed established performance metrics, including response time, resolution rate, and customer satisfaction scores.
Required Qualifications
  • High school diploma or equivalent.
  • Strong written communication skills with the ability to convey information clearly, concisely, and professionally.
  • Ability to manage multiple chat conversations simultaneously while maintaining quality and accuracy.
  • Comfortable working independently in a remote environment with minimal supervision.
  • Reliable high-speed internet connection and a dedicated, distraction-free workspace.
  • Basic computer proficiency, including familiarity with web browsers, email, and standard office applications.
Preferred Qualifications
  • Previous experience in a customer service, chat support, or help desk role.
  • Familiarity with customer relationship management (CRM) platforms or ticketing systems.
  • Experience working in a remote or virtual team environment.
  • Demonstrated ability to adapt quickly to new tools, processes, and product knowledge.
Technical Skills
  • Proficiency with live chat platforms and support software.
  • Ability to type a minimum of 40 words per minute with high accuracy.
  • Experience with CRM or help desk tools such as Zendesk, Salesforce, or similar platforms is a plus.
  • Comfortable navigating multiple browser tabs and applications simultaneously.
  • Basic troubleshooting skills for common technical issues.
Application Information

This Chat Support Representative position is based in Monument, CO, with remote work available. The hourly pay range for this role is $23.87 to $26.96, commensurate with experience and qualifications. If you are passionate about delivering exceptional customer experiences and are ready to grow your career as a Chat Support Representative, we encourage you to apply today. The company is an equal opportunity employer and welcomes applicants from all backgrounds.

Apply