Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
Phoenix, AZ · Remote
$18.50 - $24.75/hr
Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...
Portland, ME · Remote
$22 - $25/hr
Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and empathetic Live Chat Support Agent to join our dynamic customer ...
New
Quick apply
Portland, ME · Remote
$22 - $25/hr
Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and empathetic Live Chat Support Agent to join our dynamic customer ...
New
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
New
Quick apply
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
New
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
New
Quick apply
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
New
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
New
Quick apply
$25 - $30/hr
Join our dedicated Hospital & Health Care team as a Live Chat Support Agent, where your communication skills and empathy will directly impact patient satisfaction and care experience. In this fast ...
New
New York, NY · Remote
$30 - $35/hr
In this role, you will be responsible for providing outstanding support to customers through ... Respond to customer inquiries via live chat, email, or other digital communication platforms in a ...
New
Quick apply
New York, NY · Remote
$30 - $35/hr
In this role, you will be responsible for providing outstanding support to customers through ... Respond to customer inquiries via live chat, email, or other digital communication platforms in a ...
New
New York, NY · Remote
$30 - $35/hr
In this role, you will be responsible for providing outstanding support to customers through ... Respond to customer inquiries via live chat, email, or other digital communication platforms in a ...
New
Quick apply
New York, NY · Remote
$30 - $35/hr
In this role, you will be responsible for providing outstanding support to customers through ... Respond to customer inquiries via live chat, email, or other digital communication platforms in a ...
New
... support across various platforms, including email and chat. Candidates should possess strong ... Responsibilities include managing live chats, addressing customer inquiries, and providing ...
... support across various platforms, including email and chat. Candidates should possess strong ... Responsibilities include managing live chats, addressing customer inquiries, and providing ...
We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...
We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Quick apply
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Billerica, MA · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Billerica, MA · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Mesa, AZ · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Mesa, AZ · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Taylor, MI · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Taylor, MI · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Taylor, MI · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Taylor, MI · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Langhorne, PA · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Langhorne, PA · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Quick apply
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
$45K - $65K/yr
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Quick apply
$45K - $65K/yr
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Quick apply
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Billerica, MA · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
Billerica, MA · On-site
Handle live website chat sessions. * Follow up with internet and incoming phone calls. * Greet customers immediately, in a courteous and friendly manner. * Handle telephone transactions with an ...
$10.10 - $13.26
3% of jobs
$13.26 - $16.43
2% of jobs
$16.43 - $19.60
4% of jobs
$21.33 is the 25th percentile. Wages below this are outliers.
$19.60 - $22.77
28% of jobs
The median wage is $24.69 / hr.
$22.77 - $25.94
20% of jobs
$25.94 - $29.11
14% of jobs
$30.40 is the 75th percentile. Wages above this are outliers.
$29.11 - $32.28
8% of jobs
$32.28 - $35.45
6% of jobs
$35.45 - $38.61
5% of jobs
$38.61 - $41.78
5% of jobs
$41.78 - $44.95
3% of jobs
$10
$27
$44
| Aspect | Live Website Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | Basic customer service skills, sometimes training in chat software | Customer service skills, sometimes specific certifications |
| Work Environment | Online, remote or on-site chat platforms | Call centers, retail, or office settings |
| Industry Usage | Web-based companies, e-commerce, tech firms | Retail, telecom, banking, various industries |
| Search/Comparison Intent | Understanding chat-specific roles, remote support | General customer support roles, in-person or call-based |
Live Website Chat Support focuses on providing real-time assistance via online chat platforms, often remotely, while Customer Service Representatives may handle inquiries through calls, emails, or in-person interactions. Both roles require strong communication skills, but Live Website Chat Support emphasizes proficiency with chat software and online engagement, making it ideal for digital-first companies.
About the job Live Chat Support Agent
Position: Live Chat Support Agent
Location: Remote
Job Overview:
We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.
Key Responsibilities:
- Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
- Provide accurate and helpful information to customers regarding products, services, and company policies
- Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
- Maintain a positive and empathetic attitude towards customers at all times
- Document and track customer interactions and feedback for reporting purposes
- Collaborate with other team members to continuously improve and optimize our live chat support process
- Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications:
- High school diploma or equivalent, college degree preferred
- 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
- Exceptional written communication skills with the ability to type quickly and accurately
- Strong problem-solving and critical thinking skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Familiarity with live chat software and customer relationship management (CRM) tools
- Availability to work flexible hours, including evenings and weekends as needed
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and advancement within the company
- Collaborative and supportive work environment
- Training and development programs to enhance skills and knowledge
- Employee discounts on products and services offered by our clients
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
