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Airbnb Live Chat Support Jobs (NOW HIRING)

Launch Focus

Technical Support

Rochester, NY · On-site

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

Gotham Biotech

Chat Service Representative

Portland, ME · Remote

$25 - $27/hr

We are looking for a dedicated and empathetic Live Chat Support Agent to join our agile customer service team. In this role, you will be the frontline representative for customers seeking immediate ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Living Spaces

Live Chat Representative

La Mirada, CA · On-site

$18 - $23.40/hr

Position Summary The Guest Services Representative 1 will help resolve incoming customer support questions via phone, chat, or other written communication channels. Position Description Essential ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · On-site

$16.75 - $22.50/hr

Responsible for answering and documenting inbound and outbound calls, responding to email correspondence, and using the live chat feature to provide live chat support Additional Responsibilities

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$16.75 - $22.50/hr

Responsible for answering and documenting inbound and outbound calls, responding to email correspondence, and using the live chat feature to provide live chat support Additional Responsibilities

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$17 - $22.75/hr

Responsible for answering and documenting inbound and outbound calls, responding to email correspondence, and using the live chat feature to provide live chat support Additional Responsibilities

The Global Talent Co

Client Support Specialist

$18.50 - $24.75/hr

Manage inbound support tickets, emails, and live chat inquiries in a timely and professional manner. * Prioritize customer issues based on business impact, urgency, and service level commitments.

UL Solutions

HR Services Associate

Melville, NY · Hybrid

$60K - $65K/yr

The role provides multi-channel support (portal, live chat, email, Teams meetings), maintains high data integrity in ServiceNow and Oracle HCM, and contributes to quality assurance, knowledge ...

UL Solutions

HR Services Associate

Northbrook, IL · Hybrid

$60K - $65K/yr

The role provides multi-channel support (portal, live chat, email, Teams meetings), maintains high data integrity in ServiceNow and Oracle HCM, and contributes to quality assurance, knowledge ...

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All JobsAirbnb Live Chat Support Jobs

Airbnb Live Chat Support information

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$38

$67

$81

How much do airbnb live chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for airbnb live chat support in the United States is $67.31, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $80.05 per hour, depending on experience, location, and employer.

What are the typical responsibilities and daily tasks for someone in an Airbnb Live Chat Support role?

As an Airbnb Live Chat Support team member, your daily tasks typically include responding to guest and host inquiries, troubleshooting reservation or payment issues, and providing guidance on Airbnb policies via chat. You’ll often handle multiple conversations at once, requiring you to think quickly and address a range of topics efficiently. Collaboration with other support team members and escalation to specialized departments may also be part of your workload. Regular feedback from supervisors helps you continuously improve your customer service skills and stay updated on platform changes.

What is an Airbnb Live Chat Support job?

An Airbnb Live Chat Support job involves assisting guests and hosts in real time through chat. Support agents help resolve booking issues, answer policy-related questions, and provide guidance on Airbnb's platform. The role requires strong communication skills, problem-solving abilities, and a customer-focused approach. Agents may work remotely or in an office, depending on the company.

What are the key skills and qualifications needed to thrive in the Airbnb Live Chat Support position, and why are they important?

To thrive as an Airbnb Live Chat Support representative, you need strong written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk or Salesforce and basic knowledge of Airbnb's platform are commonly expected. Empathy, patience, and adaptability help you effectively resolve guest and host concerns in real time. These skills are crucial for maintaining customer satisfaction and upholding Airbnb’s reputation through efficient, high-quality support.

More about Airbnb Live Chat Support jobs
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Airbnb Live Chat Support jobs near you
Infographic showing various Airbnb Live Chat Support job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 10% Part Time, 5% Temporary, and 5% Contract. Highlights an 70% In-person, 5% Hybrid, and 25% Remote job distribution, with an average salary of $140,000 per year, or $67.3 per hour.

Sales Associate for Live Chat Support

libertybuick

Peoria, AZ

$30 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Job Summary
Liberty Buick is seeking a customer-focused and results-driven Sales Associate – Live Chat Support to engage with online visitors, answer inquiries, and help convert website traffic into dealership appointments and sales opportunities. The ideal candidate has excellent written communication skills, a positive attitude, and the ability to provide exceptional customer service in a fast-paced environment.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries via live chat.
  • Assist customers with questions about new and pre-owned vehicle inventory, pricing, financing, promotions, and dealership services.
  • Qualify leads by gathering customer information and identifying their vehicle needs.
  • Schedule sales appointments for customers with dealership sales consultants.
  • Follow up with online leads through chat, email, text, or phone as appropriate.
  • Maintain accurate customer records and interaction notes in the dealership's CRM system.
  • Provide accurate information while ensuring a positive and engaging customer experience.
  • Collaborate with the sales, finance, and service departments to address customer needs.
  • Meet or exceed lead response time, appointment-setting, and customer satisfaction goals.
  • Stay up to date on current vehicle models, features, incentives, and dealership promotions.
Qualifications
  • High school diploma or equivalent; associate's or bachelor's degree is a plus.
  • Previous experience in customer service, sales, live chat, or call center support preferred.
  • Excellent written communication, grammar, and typing skills.
  • Strong interpersonal and problem-solving abilities.
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Proficiency with CRM systems, live chat platforms, and Microsoft Office or Google Workspace.
  • Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
  • Automotive dealership experience is a plus but not required.
Preferred Skills
  • Strong sales and customer relationship-building skills.
  • Active listening and needs assessment.
  • Attention to detail and accuracy.
  • Professional, friendly, and customer-first attitude.
  • Ability to work independently and as part of a team.
  • Comfortable working in a performance-driven environment with measurable goals.
Performance Metrics
  • Live chat response time.
  • Customer satisfaction (CSAT) scores.
  • Lead conversion rate.
  • Appointment-setting rate.
  • Sales opportunities generated.
  • CRM data accuracy and follow-up compliance.
Benefits
  • Competitive salary plus performance incentives (where applicable).
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement savings plan (401(k), if offered).
  • Employee discounts.
  • Paid training and career advancement opportunities.
  • Supportive team environment.