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Airbnb Live Chat Support Jobs (NOW HIRING)

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

At least 1 year experience in customer service environment providing support via phone, email or live chat * At least 1 year programming or API level tech support experience * Proven ability to ...

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Airbnb Live Chat Support information

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$38

$67

$81

How much do airbnb live chat support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for airbnb live chat support in the United States is $67.31, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $80.05 per hour, depending on experience, location, and employer.

What are the typical responsibilities and daily tasks for someone in an Airbnb Live Chat Support role?

As an Airbnb Live Chat Support team member, your daily tasks typically include responding to guest and host inquiries, troubleshooting reservation or payment issues, and providing guidance on Airbnb policies via chat. You’ll often handle multiple conversations at once, requiring you to think quickly and address a range of topics efficiently. Collaboration with other support team members and escalation to specialized departments may also be part of your workload. Regular feedback from supervisors helps you continuously improve your customer service skills and stay updated on platform changes.

What is an Airbnb Live Chat Support?

An Airbnb Live Chat Support job involves assisting guests and hosts in real time through chat. Support agents help resolve booking issues, answer policy-related questions, and provide guidance on Airbnb's platform. The role requires strong communication skills, problem-solving abilities, and a customer-focused approach. Agents may work remotely or in an office, depending on the company.

What are the key skills and qualifications needed to thrive in the Airbnb Live Chat Support position, and why are they important?

To thrive as an Airbnb Live Chat Support representative, you need strong written communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk or Salesforce and basic knowledge of Airbnb's platform are commonly expected. Empathy, patience, and adaptability help you effectively resolve guest and host concerns in real time. These skills are crucial for maintaining customer satisfaction and upholding Airbnb’s reputation through efficient, high-quality support.

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Airbnb Live Chat Support jobs near you
Infographic showing various Airbnb Live Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $140,000 per year, or $67.3 per hour.

Implementation / Client Onboarding / Chat Support

ADP

El Paso, TX • Hybrid

$17.50/hr

Full-time

PTO

Re-posted yesterday

Job description

ADP is hiringImplementation Specialists for client onboarding using chat support.This is a hybrid position working 3 days in the office and 2 days at home each week.

  • Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
  • Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
  • Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

If so, this may be an opportunity for you. Read on and decide for yourself.

As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.

You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

  • Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
  • Implement ADP Technologies.You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
  • Partner Internally.You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
  • Multi-Task & Communicate.You will work on multiple time-sensitive follow-ups / projects at the same time. You will share essential information with clients and internal teams.
  • You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE: Required Qualifications

  • Prior experience is not required; we will train you to be successful!
  • You can work overtime hours during peak seasons
  • Bilingual in English and Spanish is a plus!
  • Prior Chat experience is a plus.

YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:

  • Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

#LI-Hybrid

$17.50 / hour

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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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