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Weekend Live Website Chat Support Jobs (NOW HIRING)

Chat Support Clerk

New York, NY · On-site

$20.25 - $24.50/hr

Respond to customer inquiries through live chat and online support platforms. * Provide timely, accurate, and professional responses to customer questions. * Assist customers with account-related ...

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

As a live-in caregiver, you'll build strong relationships while offering consistent support with ... Who can work during the weekend live-in shift * With a negative Tuberculosis Test Responsibilities:

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How much do weekend live website chat support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for weekend live website chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Live Website Chat Support jobs? The most popular types of Live Website Chat Support jobs are:
Chat Support Clerk

Chat Support Clerk

XP Services Inc

New York, NY • On-site

$20.25 - $24.50/hr

Contractor

This job post has expired today. Applications are no longer accepted.


Job description

XP Services, Inc. is seeking a reliable and customer-focused Chat Support Clerk to provide professional assistance and support to customers through online communication channels. The ideal candidate will be responsible for responding to inquiries, resolving basic issues, providing accurate information, and ensuring a positive customer experience.

The Chat Support Clerk will serve as a key point of contact for customers, assisting with questions, requests, and general support needs while maintaining professionalism and excellent communication standards.

Responsibilities
  • Respond to customer inquiries through live chat and online support platforms.
  • Provide timely, accurate, and professional responses to customer questions.
  • Assist customers with account-related inquiries, service information, and general requests.
  • Document customer interactions and maintain accurate support records.
  • Escalate complex issues to the appropriate team members when necessary.
  • Maintain a high level of customer service and professionalism.
  • Manage multiple chat conversations while ensuring quality responses.
  • Follow company policies, procedures, and communication guidelines.
  • Provide feedback to improve customer support processes.
Qualifications
  • High school diploma or equivalent required.
  • Previous experience in customer service, chat support, or administrative support preferred.
  • Strong written communication and typing skills.
  • Excellent attention to detail and organizational abilities.
  • Ability to multitask and prioritize tasks effectively.
  • Strong problem-solving skills and a customer-focused mindset.
  • Comfortable using computers, online platforms, and support tools.
Preferred Skills
  • Experience working in a remote or digital support environment.
  • Familiarity with customer relationship management (CRM) systems.
  • Ability to handle customer concerns professionally and efficiently.
  • Strong time management and communication skills.
About XP Services, Inc.

XP Services, Inc. is committed to delivering reliable solutions and exceptional service through innovation, efficiency, and customer-focused operations. Our team values professionalism, collaboration, and continuous improvement.

Position: Chat Support Clerk
Company: XP Services, Inc.
Employment Type: Full-Time