Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Be Seen First
About the Role We are looking for a customer-focused CX Lead Specialist (Level 2) who is passionate about delivering exceptional service and creating positive customer experiences. This role is ideal
Quick apply
Be Seen First
About the Role We are looking for a customer-focused CX Lead Specialist (Level 2) who is passionate about delivering exceptional service and creating positive customer experiences. This role is ideal
Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Job Responsibilities: * Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and
Quick apply
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and
Customer Support Representative / Contact Center Agent (REMOTE IOWA)
West Des Moines, IA · On-site +1
$14.25 - $18.25/hr
Job Responsibilities : * Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Customer Support Representative / Contact Center Agent (REMOTE IOWA)
West Des Moines, IA · On-site +1
$14.25 - $18.25/hr
Job Responsibilities : * Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner,
Digital Banking Agent
Baton Rouge, LA · On-site
Position Purpose: The Digital Banking Agent provides direct, high-quality service and technical support to members utilizing the credit union's digital channels. Operating in a fast-paced
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Baton Rouge, LA · On-site
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IT Support Associate
Memphis, TN · On-site
$16.50 - $21.25/hr
* Description: Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users
Quick apply
IT Support Associate
Memphis, TN · On-site
$16.50 - $21.25/hr
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Customer Support Specialist
New York, NY · Remote
$60K - $78K/yr
Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial
Customer Support Specialist
New York, NY · Remote
$60K - $78K/yr
Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a central role in how families experience Fabric by Gerber Life. As we continue building financial
Flex Customer Service Agent
Overland Park, KS · Hybrid
$43K/yr
No Relocation Assistance Offered Job Number #175595 - Overland Park, Kansas, United States Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries
Flex Customer Service Agent
Overland Park, KS · Hybrid
$43K/yr
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Overland Park, KS · On-site
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No Relocation Assistance Offered Job Number #175595 - Overland Park, Kansas, United States Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries
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Overland Park, KS · On-site
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ACDI is a rapidly growing Professional Services Company that sells and supports dynamic print management, capture, electric vehicle charging, and cost-recovery solutions to streamline office
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Description Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via nine enthusiast focused websites (banners) -
Description Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via nine enthusiast focused websites (banners) -
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OR · On-site +1
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Customer Support Representative
OR · On-site +1
$26 - $28.50/hr
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$15.25 - $20.75/hr
We're iPostal1 and we're in growth mode! This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry.
Customer Service Representative - Phone & Chat Support - Las Vegas, NV
$15.25 - $20.75/hr
We're iPostal1 and we're in growth mode! This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry.
Employment Type: Independent Contractor / Remote Opportunities Location: Remote -- United States Job Description: Rooted Talent Solutions is seeking professional, customer-focused individuals
Quick apply
Employment Type: Independent Contractor / Remote Opportunities Location: Remote -- United States Job Description: Rooted Talent Solutions is seeking professional, customer-focused individuals
Technical Support Specialist
Burnsville, MN · On-site
$28.33 - $33.65/hr
Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and
Technical Support Specialist
Burnsville, MN · On-site
$28.33 - $33.65/hr
Company Description The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and
Customer Support Representative
$26 - $28.50/hr
We're here to make real estate transactions simpler by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. As the industry continues to evolve, we remain
Customer Support Representative
$26 - $28.50/hr
We're here to make real estate transactions simpler by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. As the industry continues to evolve, we remain
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Omaha, NE · On-site
$22 - $24/hr
Omaha, Nebraska In-Person Part-Time Now Starting at $19.00 per hour Recently Increased Base Pay! Who We Are Not your average call center that's the Milan difference. Milan Laser is the largest laser
Customer Support Rep (Chat, Text, Calls) Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
Omaha, Nebraska In-Person Part-Time Now Starting at $19.00 per hour Recently Increased Base Pay! Who We Are Not your average call center that's the Milan difference. Milan Laser is the largest laser
Flex Email Chat Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do flex email chat support jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for flex email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What is the difference between Flex Email Chat Support vs Customer Service Representative?
| Aspect | Flex Email Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | Basic customer service skills, sometimes certifications in communication | Similar credentials, often with additional training in product knowledge |
| Work Environment | Remote or online chat platforms | Call centers, retail, or office settings |
| Industry Usage | Common in e-commerce, tech, and online services | Widespread across various industries including retail, telecom, and finance |
| Primary Communication | Text-based chat and email | Phone calls, emails, and sometimes chat |
Flex Email Chat Support focuses on online chat and email communication, often remotely, while Customer Service Representatives may handle calls and in-person interactions. Both roles require strong communication skills, but the work environment and primary communication channels differ.
More about Flex Email Chat Support jobs
What cities are hiring for Flex Email Chat Support jobs?
Cities with the most Flex Email Chat Support job openings:
What are the most commonly searched types of Email Chat Support jobs?
The most popular types of Email Chat Support jobs are:
What states have the most Flex Email Chat Support jobs?
States with the most job openings for Flex Email Chat Support jobs include:
What job categories do people searching Flex Email Chat Support jobs look for?
The top searched job categories for Flex Email Chat Support jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 2 days ago
Aureon rating
3.4
Based on 7 frontline employees who took The Breakroom Quiz
226th of 226 rated it services
Job description
Job Responsibilities:
What can Aureon offer you?
Required Education:
Required Skills:
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988