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Weekend Chat Support Jobs in Detroit, MI (NOW HIRING)

MVS Cloud Inc

Be Seen First

Customer Support Specialist

Dearborn, MI · On-site

$50K - $51K/yr

What you'll do Own frontline support across email, chat, phone, and screen-share for MVS Health customers Triage, reproduce, and resolve issues spanning charting, e-prescribing, scheduling, billing ...

Autobooks, Inc.

Customer Support Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...

Autobooks

Customer Support Representative

Detroit, MI

$20 - $23/hr

Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...

Nourish

Customer Experience Associate

Detroit, MI

$15 - $19.75/hr

Provide exceptional customer support across phone, email, and chat, answering questions and ... Support weekend operations , including one weekend day per week, ensuring our customers always have ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Detroit, MI

Weekend Chat Support information

See Detroit, MI salary details

$14

$25

$44

How much do weekend chat support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for weekend chat support in Detroit, MI is $25.79, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.08 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Detroit, MI? The most popular types of Chat Support jobs in Detroit, MI are:
What are popular job titles related to Weekend Chat Support jobs in Detroit, MI? For Weekend Chat Support jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Detroit, MI look for? The top searched job categories for Weekend Chat Support jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Weekend Chat Support jobs? Cities near Detroit, MI with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Detroit, MI as of July 2026, with employment types broken down into 5% Locum Tenens, 55% Full Time, 7% Part Time, 32% Contract, and 1% Summer. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $53,635 per year, or $25.8 per hour.

Technology Support Specialist

JPMorgan Chase & Co.

Belleville, MI • On-site

Full-time

Medical, Retirement

Posted 9 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 492 frontline employees who took The Breakroom Quiz

70th of 170 rated banks

Job description


Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment.
As a Technology Support Specialist in Corporate Data Center Services Team, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm. You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction.
Job responsibilities
  • Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures
  • Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality
  • Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems
  • Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions

Required qualifications, capabilities, and skills
  • Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support
  • Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues
  • Baseline knowledge of typical technology operational issues
  • Ability to balance tasks while documenting outcomes
  • Flexibility to work varying days, including every other weekend, shift hours are 11:45pm to 12:15pm.

Preferred qualifications, capabilities, and skills
  • Familiarity with troubleshooting techniques for hardware, software, and technology systems
  • Capability to document issues, procedures, and root cause analysis

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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